April 18, 2014

Luxury brand Burberry has opened a new, tech-savvy flagship in Shanghai, its largest in China to date. Inspired by Burberry’s Regent Street flagship in London, the three-level store seamlessly blends digital and physical displays, immersing customers in the Burberry brand.

Luxury brand Burberry has opened a new, tech-savvy flagship in Shanghai, its largest in China to date. Inspired by Burberry’s Regent Street flagship in London, the three-level store seamlessly blends digital and physical displays, immersing customers in the Burberry brand.  

April 18, 2014

Chipotle Mexican Grill said it will hike prices for the first time in three years, saying that customer loyalty will insulate the chain from pricing fallout.

Denver -- Chipotle Mexican Grill said it will hike prices for the first time in three years, saying that customer loyalty will insulate the chain from pricing fallout.

New menu boards reflecting the 3%-5% higher prices will be in place at all restaurants by this summer, said Chipotle.

April 18, 2014

Enterprise mobile and Big Data solutions and services vendor Digital Management Inc. (DMI) has acquired KnowledgePath, a provider of mobile and omni-channel commerce solutions.

Bethesda, Md. – Enterprise mobile and Big Data solutions and services vendor Digital Management Inc. (DMI) has acquired KnowledgePath, a provider of mobile and omni-channel commerce solutions. With the addition of KnowledgePath, DMI offers an integrated solution set for enterprise mobility, Big Data, mobile and e-commerce.

April 18, 2014

Specialty fashion retailer Express has entered the booming outlet mall sector, opening its first-ever outlet store, at Tanger Outlets National Harbor center in Washington, D.C.

New York -- Specialty fashion retailer Express has entered the booming outlet mall sector, opening its first-ever outlet store, at Tanger Outlets National Harbor center in Washington, D.C. The retailer plans to open approximately 30 additional factory outlet locations throughout the United States in 2014, targeting such top markets as Chicago, Dallas, Detroit, Las Vegas, New York and other top markets.

April 18, 2014

Three months after the country’s largest arts and crafts chain revealed that its namesake and subsidiary stores had been hacked in what promised to be a major payment card security breach, Michaels Stores revealed late Thursday that 2.6 million cards were likely affected in the attack.

Irving, Texas -- Three months after the country’s largest arts and crafts chain revealed that its namesake and subsidiary stores had been hacked in what promised to be a major payment card security breach, Michaels Stores revealed late Thursday that 2.6 million cards were likely affected in the attack.

April 18, 2014

If retailers want to address credit card breaches head-on, then they need to join the leaders already taking their systems off the radar of advanced malware based attacks — especially any retailer that's seen repeated attacks, which illustrate that traditional IT defenses simply don't cut the mustard.

By Mark Bower, Voltage Security

April 18, 2014

Nordstrom announced plans to relocate its full-line Westfield University Towne Center (UTC) department store in San Diego to a new space within the evolving mall.

Seattle -- Nordstrom announced plans to relocate its full-line Westfield University Towne Center (UTC) department store in San Diego to a new space within the evolving mall.

The new two-level, 145,000-sq.-ft. Nordstrom store will open in 2017 as part of Westfield UTC’s resort-inspired redevelopment, which is adding specialty shops, restaurants, entertainment, sustainable design features and family-friendly amenities, as well as structured parking.

April 18, 2014

REI has committed to having all of its electricity from renewable sources. The retailer already has 26 solar electric systems generating clean power and a program designed to invest in energy efficiency.

Seattle -- REI has committed to having all of its electricity from renewable sources. The retailer already has 26 solar electric systems generating clean power and a program designed to invest in energy efficiency. Now, REI is buying certified renewable energy certificates (RECs) as part of its strategy to green the energy that powers more than 130 stores, two distribution centers and its headquarters.

April 18, 2014

Social media monitoring and management software provider Viralheat is adding integration with the Salesforce Desk.com customer support app to its analytics platform.

San Mateo, Calif. – Social media monitoring and management software provider Viralheat is adding integration with the Salesforce Desk.com customer support app to its analytics platform. Viralheat is designed to allow businesses to perform all of their social content needs within a single social management platform.

April 18, 2014

The rapid adoption of Walgreens’ Balance Rewards loyalty program, with nearly 80 million members, has earned the chain a ranking among top business technology innovators in the U.S.

Deerfield, Ill. -- The rapid adoption of Walgreens’ Balance Rewards loyalty program, with nearly 80 million members, has earned the chain a ranking among top business technology innovators in the U.S.

Walgreens is ranked No. 60 on the 2014 InformationWeek Elite 100.

April 17, 2014

AutoNation Inc. reported net income of $91 million during the first quarter of fiscal 2014, about 10% higher than $83 million in the same period a year earlier.

Fort Lauderdale, Fla. – AutoNation Inc. reported net income of $91 million during the first quarter of fiscal 2014, about 10% higher than $83 million in the same period a year earlier. Revenue totaled $4.4 billion, up 7% from $4.1 billion.

Revenue increases resulted from stronger performance in all business sectors, including new vehicles, used vehicles, parts and service, and finance and insurance.

April 17, 2014

Leonard Riggio, chairman of Barnes & Noble Inc., has sold 3.7 million shares of Barnes & Noble common stock.

New York -- Leonard Riggio, chairman of Barnes & Noble Inc., has sold 3.7 million shares of Barnes & Noble common stock. After the sale, his holdings are expected to represent approximately 20% of Barnes & Noble’s common stock outstanding.

Riggio said the sale is part of his long-term financial and estate planning and that he has no plans to sell more stock this calendar year.

April 17, 2014

Rob Price, senior VP marketing and advertising and chief marketing officer for CVS/pharmacy, has left the company to pursue a new role.

Woonsocket, R.I. — Rob Price, senior VP marketing and advertising and chief marketing officer for CVS/pharmacy, has left the company to pursue a new role.   

“Rob led the retail marketing team during a period of tremendous growth and strong financial performance and brought numerous positive changes to the business. We thank Rob for his important contributions and wish him the best of luck in the next phase of his career,” the company stated.

April 17, 2014

DSW Inc. has appointed Mary Meixelsperger as CFO effective May 1.

Columbus, Ohio -- DSW Inc. has appointed Mary Meixelsperger as CFO effective May 1. Meixelsperger replaces Douglas Probst, who is retiring from DSW on the same day.

April 17, 2014

Focus on Energy, Wisconsin utilities' statewide program for energy efficiency and renewable energy, recognized Walgreens’ strong efforts in 2013 for reducing its energy usage across Wisconsin through the Chain Stores and Franchises Program.

Madison, Wis. -- Focus on Energy, Wisconsin utilities' statewide program for energy efficiency and renewable energy, recognized Walgreens’ strong efforts in 2013 for reducing its energy usage across Wisconsin through the Chain Stores and Franchises Program.

Focus on Energy recently presented Walgreens representatives with a $500,000 incentive check at the Edison Electric Institute National Key Accounts Workshop in Orlando, Fla.

April 17, 2014

Single Touch Systems, technology-based mobile media solutions provider, announced that it has signed on FreshDirect, a leading online fresh food grocer, for its “Reminder Messaging Product.”

Jersey City, N.J. -- Single Touch Systems, technology-based mobile media solutions provider, announced that it has signed on FreshDirect, a leading online fresh food grocer, for its “Reminder Messaging Product.”

The messaging program includes implementing order status, delivery status and service notifications.

The technology provides companies with the opportunity to establish a more trusted relationship with its customers by direct mobile messaging.

April 17, 2014

Harris Teeter announced Thursday it has launched a new, yearly payment option for its Express Lane Online Shopping program.

Matthews, N.C. -- Harris Teeter announced Thursday it has launched a new, yearly payment option for its Express Lane Online Shopping program.

In addition to the $4.95 per order option and the $16.95 monthly option — already in place for shoppers who frequently use the service — shoppers can now choose to pay $99.95 for the entire year, allowing them to place as many orders as they would like throughout the year without incurring additional charges.

April 17, 2014

Lowe's Home Centers has agreed to pay a $500,000 civil penalty for violating federal rules governing lead paint exposure, the Environmental Protection Agency said on Thursday.

Washington, D.C. -- Lowe's Home Centers has agreed to pay a $500,000 civil penalty for violating federal rules governing lead paint exposure, the Environmental Protection Agency said on Thursday.  

The chain will also implement a comprehensive, corporate-wide compliance program at its over 1,700 stores nationwide to ensure that the contractors it hires to perform work minimize lead dust from home renovation activities, as required by the federal Lead Renovation, Repair, and Painting (RRP) Rule.

April 17, 2014

MasterCard has entered into an agreement to acquire Pinpoint Pty. Ltd. , an Australian provider of loyalty and rewards services to financial institutions across the Asia Pacific region.

Purchase, N.Y. – MasterCard has entered into an agreement to acquire Pinpoint Pty. Ltd., an Australian provider of loyalty and rewards services to financial institutions across the Asia Pacific region. This acquisition is expected to close in second quarter 2014.

April 17, 2014

Target has increased the number of goods it offers for sale via online subscription by adding more than 1,600 items, according to the Associated Press.

Minneapolis – Target has increased the number of goods it offers for sale via online subscription by adding more than 1,600 items, according to the Associated Press. The chain started the service last fall, by offering some 150 baby products for delivery.

In addition to adding more items, Target is expanding the assortment to include a wider range of goods,

April 17, 2014

Grocers are operating in a rapidly changing environment — an exploding omni-channel marketplace in which competitive strategies that worked five years ago are obsolete.

By Andy Couch, DJM Real Estate

April 17, 2014

The Sherwin-Williams Company reported a slight drop in net income during the first quarter of fiscal 2014, to $115.46 million from $116.18 million.

Cleveland – The Sherwin-Williams Company reported a slight drop in net income during the first quarter of fiscal 2014, to $115.46 million from $116.18 million. Net sales fared better, rising 9% to $2.37 billion from $2.17 billion.

Christopher M. Connor, chairman and CEO of Sherwin-Williams, cited strong performance in the paint stores group, with slight offset on domestic sales from severe weather, as helping drive consolidated net sales in the quarter. Sherwin-Williams expects consolidated net sales to rise 8%-14% in the second quarter.

April 17, 2014

L.L.Bean was ranked number one in online customer service in March 2013.

New York - L.L.Bean was ranked number one in online customer service in March 2013. According to monthly benchmark analysis from customer service analysis provider StellaService, LLBean.com showed strength in email and returns, besting all other retailers in those specific service areas.

April 17, 2014

Urban Outfitters Inc. has appointed Trish Donnelly to the role of president of Urban Outfitters brand, North America, effective July 14.

Philadelphia -- Urban Outfitters Inc. has appointed Trish Donnelly to the role of president of Urban Outfitters brand, North America, effective July 14. She will report directly to Ted Marlow, CEO, Urban Outfitters Group.

April 17, 2014

Wal-Mart Stores Inc. is launching a new store-to-store money transfer service that will put it in competition with Western Union and other companies.

Bentonville, Ark. – Wal-Mart Stores Inc. is launching a new store-to-store money transfer service that will put it in competition with Western Union and other companies. Called Walmart-2-Walmart, the new service will be operated by Ria Financial Services, a subsidiary of  electronic payments company Euronet. It will start on April 24 and allow customers to transfer money to and from more than 4,000 Walmart stores nationwide for what the retailer says is up to 50% less than similar offerings on the market.