Content about model for this evolution

March 21, 2010

The popular reference to “the new norm” in retail understates the significant transformation underway....

By Michael Webster

The popular reference to “the new norm” in retail understates the significant transformation underway.

Even as the economy improves, consumers will continue to be driven by the search for value and the need to save time. At the same time, growing numbers of consumers are embracing not only the Internet, but also mobile and social networking technologies.