Content about mobile devices

May 7, 2013

Social media giant Facebook is generating lots of buzz with the debut of its app launcher, Facebook Home, which turns existing Android smartphones into a Facebook-centric mobile device. (App launchers are applications that allow users to customize the home screen on their personal devices and add various other functionalities to it.)

May 7, 2013

The use of mobile devices by sales assistants and other associates presents retailers with new opportunities — and new challenges. Of the latter, one of the most critical has do with managing and maintaining the devices. According to one expert, the help desk can't be expected to do it all.

"Every device needs to be configured and supported and managed in some way," said Alan Dabbiere, chairman of AirWatch, a provider of mobile security and enterprise mobile management, in a presentation at the National Retail Federation Conference & Expo.

May 7, 2013

Here are some recommendations from Alan Dabbiere, chairman of AirWatch, for in-store mobility management:

• For corporate-shared devices, retailers should take into consideration how to reconfigure devices when they transfer from one employee to another.

May 2, 2013

It's no secret that consumers are adopting mobile technology at a breakneck pace and integrating it into every part of their lives, including shopping. But while the retail industry generally understands that mobile technology CAN add significant value to both the customer experience and their own bottom line, it may not exactly know HOW or WHY this is the case.

It's no secret that consumers are adopting mobile technology at a breakneck pace and integrating it into every part of their lives, including shopping. But while the retail industry generally understands that mobile technology CAN add significant value to both the customer experience and their own bottom line, it may not exactly know HOW or WHY this is the case.

April 22, 2013
Survey results released by Alliance Data Retail Services found that many mothers are tapping into their mobile phones’ capabilities to help with their hectic lives, whether via text, tag or talk.

Dallas -- Survey results released Monday by Alliance Data Retail Services found that many mothers are tapping into their mobile phones’ capabilities to help with their hectic lives, whether via text, tag or talk.

April 2, 2013

Digimarc Corp. announced that Costco Wholesale Corp. is using the Digimarc Discover Intuitive Computing Platform (ICP) to embed transparent digital watermarks in editorial and advertising content connected with The Costco Connection starting with the April issue.

Beaverton, Ore. -- Digimarc Corp. announced that Costco Wholesale Corp. is using the Digimarc Discover Intuitive Computing Platform (ICP) to embed transparent digital watermarks in editorial and advertising content connected with The Costco Connection starting with the April issue.

March 26, 2013

By Tim Callan, RetailNext

By Tim Callan, tim@retailnext.net

January 23, 2013

Pervasive computing, the ability to digitally engage and interact (via your mobile devices) with enabled objects around you, ranks among the top technology trend that will impact businesses this year, according to PwC’s just released “2013 Top 10 Technology Trends for Business” report.

New York -- Pervasive computing, the ability to digitally engage and interact (via your mobile devices) with enabled objects around you, ranks among the top technology trend that will impact businesses this year, according to PwC’s just released “2013 Top 10 Technology Trends for Business” report.

January 14, 2013

Epicor Software Corp. said that The Jones Group Inc. is rolling out its Epicor Retail Store offering which is fully mobile-enabled for deployment and use on Apple iPad, iPod and Windows mobile devices, and brings information directly to sales associates’ fingertips.

New York -- Epicor Software Corp. said Monday that The Jones Group Inc. is rolling out its Epicor Retail Store offering which is fully mobile-enabled for deployment and use on Apple iPad, iPod and Windows mobile devices, and brings information directly to sales associates’ fingertips.

January 14, 2013

By Jill Puleri, IBM Global Retail Leader

By Jill Puleri, Jill.puleri@us.ibm.com

For retailers, brands and marketers, the millennials have created quite the conundrum. This segment makes up a large part of the consuming world — around 95 million consumers in the U.S. alone. And with $1.7 billion in spending muscle to flex, their influence is only going to increase as the years roll by. By 2030, they will outnumber the vaunted baby boomers by more than 20 million.

December 27, 2012

When it comes to mobile commerce and digital solutions, Sears Holdings has evolved into a best-in-class company, one that has truly embraced the cross-channel shopping experience. Seeking ways to make shopping more convenient for its customers, the chain was among the first to offer visibility to in-store inventory, as well as the ability to buy online and pick up in-store.

December 27, 2012

By Chris Donnelly, managing director, Accenture Retail

Ahead of the holidays, 56% of U.S. consumers told us that they expected to ‘showroom’ as they bought gifts this year — underlining the threat of online pure play retailers to the success, and even existence, of traditional retailers. However, traditional retailers can compete and even win this battle.

November 30, 2012

By Jennifer Friedberg, Rosetta’s Consumer Products & Retail Vertical Leader

By Jennifer Friedberg, jennifer.friedberg@rosetta.com

This is the year that retailers stop being afraid of mobile technologies, and instead, are embracing them as a way to engage with, and to better serve, their customers.

November 19, 2012

Mobile devices will play a pivotal role this Thanksgiving as the holiday transforms into "Mobile Thursday," the day before Black Friday, according to a new online survey by Harris Interactive, conducted on behalf of Digitas, a digitally led, global integrated brand agency.

New York -- Mobile devices will play a pivotal role this Thanksgiving as the holiday transforms into "Mobile Thursday," the day before Black Friday, according to a new online survey by Harris Interactive, conducted on behalf of Digitas, a digitally led, global integrated brand agency.

October 25, 2012

AT&T’s first-ever flagship is designed to immerse customers in everything AT&T. The 10,000-sq.-ft. emporium, located at 600 N. Michigan Ave. in Chicago, also offers shoppers a peek into the future, with the first-ever retail demonstrations of the company’s new digital home security system and an example of how wireless technology can help driving via an on-site “connected” car.

October 22, 2012

Digital gift card provider Giftango Corp. announced a partnership with Burger King Worldwide to launch the BK digital gift card program, which will allow customers to redeem BK Crown Cards from web-enabled mobile devices, including iOS 6 and Android phones, at participating U.S. Burger King restaurants.

Portland, Ore. -- Digital gift card provider Giftango Corp. announced Monday a partnership with Burger King Worldwide to launch the BK digital gift card program, which will allow customers to redeem BK Crown Cards from web-enabled mobile devices, including iOS 6 and Android phones, at participating U.S. Burger King restaurants.

The digital gift cards – called BK eGifts – will be made available through a variety of channels including BK.com and will also be delivered through email, SMS text or Facebook wall posts.

 

October 10, 2012

Research results released by multichannel commerce solution-provider MarketLive found that mobile will be used heavily for researching deals, making purchases and connecting with merchants across channels this holiday season.

Petaluma, Calif. -- Research results released Wednesday by multichannel commerce solution-provider MarketLive found that mobile will be used heavily for researching deals, making purchases and connecting with merchants across channels this holiday season.

According to the annual "Mindset of a Multi-Channel Shopper" survey, in 2012, customers will spend about the same amount on holiday gifts as last year—but a greater share of that spending will be online.

October 8, 2012

Brightstar Corp., a global provider of diversified solutions for the wireless device industry, announced that the company has been selected by Best Buy Co. to manage the retailer's entire inventory of returned mobile devices in the U.S.

Chicago -- Brightstar Corp., a global provider of diversified solutions for the wireless device industry, announced that the company has been selected by Best Buy Co. to manage the retailer's entire inventory of returned mobile devices in the U.S.

September 21, 2012

The e-commerce experience has expanded beyond desktop environments and moved in-store via Web-based kiosks and consumers’ personal mobile devices. One of the biggest hurdles for retailers is delivering a consistent, rich, user experience across all digital channels. Eager to overcome this challenge, Best Buy Canada sought a solution to streamline digital information delivery.

September 21, 2012

With the increasing popularity of mobile devices and social networks, managing the omni-channel experience will be a key priority for retailers this holiday season. Leading experts say that retailers need to update their legacy technology systems to handle the large amounts of data being generated by these channels.

August 22, 2012

By Taqi Mohiuddin, Motorola Solutions

By Taqi Mohiuddin, Taqi.mohiuddin@motorolasolutions.com

The stakes are rising in retailing. 

August 15, 2012

There’s no question about it: Shoppers will have more options than ever before when it comes to shopping this holiday, from where and how they shop to how they pay. Given the myriad of choices available, experts agree that one of the keys to a successful holiday season — and long-term survival — is customer engagement.

July 16, 2012

Mobile shopping rose in the second quarter while social media sales fell, providing an indication of where U.S. retailers may invest in order to capture the attention and loyalty of the digital consumer, according to a new report from IBM.

Armonk, N.Y. -- Mobile shopping rose in the second quarter while social media sales fell, providing an indication of where U.S. retailers may invest in order to capture the attention and loyalty of the digital consumer, according to a new report from IBM.

The IBM Retail Online Index, a cloud-based analysis of the online retail sector, reported that retailers experienced 15% growth in sales from mobile devices but saw a 20% decline in sales traced to social media based on a much smaller base over this three-month period.

July 11, 2012

Walgreens extended its innovation in mobile technology with the introduction of a developer portal that allows third-party software developers to integrate the Walgreens QuickPrints software development kit, enabling photo printing directly from iPhone and Android mobile devices.

Deerfield, Ill. — Walgreens on Tuesday extended its innovation in mobile technology with the introduction of a developer portal that allows third-party software developers to integrate the Walgreens QuickPrints software development kit, enabling photo printing directly from iPhone and Android mobile devices.

June 21, 2012

A survey released by IBM found that chief marketing officers and chief information officers must join forces in order to connect with today’s consumer across new channels including mobile devices and social networks.

Armonk, N.Y. -- A survey released Thursday by IBM found that chief marketing officers and chief information officers must join forces in order to connect with today’s consumer across new channels including mobile devices and social networks.