Content about e-retail

January 7, 2014

Annual retail payments on mobile handsets and tablets are expected to reach $707 billion by 2018, representing 30% of all e-retail by that time.

Hampshire, U.K. - Annual retail payments on mobile handsets and tablets are expected to reach $707 billion by 2018, representing 30% of all e-retail by that time. According to a new Juniper Research report, “Mobile Payment for Digital & Physical Goods: Opportunities & Forecast 2014-2018,” this compares with mobile retail spend of $182 billion in 2012, when mobile accounted for around 15% of e-retail.

December 19, 2013

LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013.

New York – LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013. According to the Stella Monthly Ranking from the StellaService customer service analysis firm, L.L. Bean was ranked number one for overall customer service and also in the email customer service area.

SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.

September 17, 2013

Foot Locker, Inc. is introducing Six02.com, the e-retail extension of its Six:02 stores aimed at women.

New York -- Foot Locker, Inc. is introducing Six02.com, the e-retail extension of its Six:02 stores aimed at women. In addition to offering a full assortment of women’s athletic apparel and products, the site features the Get Fit Guide, a custom online tool to lead customers through the product offerings to find the perfect fit, style, and product based on preferred workout activity and body shape.

February 12, 2013

Amazon has extended its domination of e-retail into the mobile platform, according to the ForeSee Mobile Satisfaction Index: Holiday Retail Edition, released by ForeSee.

Ann Arbor, Mich. -- Amazon has extended its domination of e-retail into the mobile platform, according to the ForeSee Mobile Satisfaction Index: Holiday Retail Edition, released on Tuesday by ForeSee.

In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies.

March 31, 2005

New York City, ...