Content about Zappos.com

February 7, 2013

Social marketing platform Kenshoo Social said that it has completed an integrated Facebook marketing campaign for Zappos and cloud-based social marketing platform, Shoutlet.

San Francisco -- Social marketing platform Kenshoo Social said Wednesday that it has completed an integrated Facebook marketing campaign for Zappos and cloud-based social marketing platform, Shoutlet.

During a two-month test on a single-brand page, Zappos’ Facebook posts generated approximately 85,000 visits to its website. The traffic produced an average order value on par with its paid search and social marketing programs and achieved an average conversion rate of 1.75%.

November 30, 2012

Amazon and Costco lead the pack lead the pack when it comes to the e-tailers that have most satisfied their customers, according to the 2012 Harris Poll Shopper Satisfaction Study of Online Retailers.

New York -- Amazon and Costco lead the pack lead the pack when it comes to the e-tailers that have most satisfied their customers, according to the "2012 Harris Poll Shopper Satisfaction Study of Online Retailers." The survey used a 100-point scale to measure customer satisfaction with the e-commerce sites of 14 big retailers. Amazon.com ranked first with a score of 82.

October 31, 2012

By Peter Burgoyne, CBX

By Peter Burgoyne, peterb@cbx.com

September 21, 2012

Amazon.com, Trader Joe’s and Costco Wholesale Corp. came out on top with consumers in a survey by global consulting firm OC&C Strategy Consultants. Rounding out the top five were Zappos and iTunes.

August 23, 2012

Amazon.com, Trader Joe’s and Costco Wholesale Corp. came out on top with consumers in a survey by global strategy firm OC&C Strategy Consultants, Boston.

New York - Amazon.com, Trader Joe’s and Costco Wholesale Corp. came out on top with consumers in a survey by global strategy firm OC&C Strategy Consultants, Boston. Rounding out the top five were Zappos and iTunes.