Content about Workforce management

Retailers are putting an increased emphasis and value on how and when they use their workforce. And in doing so, they are on the right path, according to research from The Wharton School. The study found the associate payroll was the most important factor in determining revenue. A mere additional dollar (properly applied) on labor could reap rewards of $4 to $28 in return.

Atlanta -- RedPrairie Corp., a global supply chain and retail technology provider, announced that Adidas has gone live with RedPrairie workforce management (WFM) at its Singapore retail locations. Adidas will leverage RedPrairie WFM to increase employee productivity and optimize scheduling to help Adidas deliver optimal customer service to Singapore consumers.
 

Chelmsford, Mass. -- Kronos Inc. said Wednesday that Hispanic department store chain Curacao is using a comprehensive workforce management solution from Kronos to control labor costs and improve customer satisfaction.

Curacao’s previous manual and dispersed workforce management solutions have been automated and standardized with the Kronos time and attendance, forecasting and scheduling, and HR applications from Kronos. The new system also integrates seamlessly with the retailer’s enterprise-wide payroll system.

Chelmsford, Mass. -- Workforce management solution-provider Kronos Inc. said Tuesday that United Supermarkets has expanded its relationship with Kronos after achieving a seven-figure savings through the deployment of a Kronos labor planning tool in conjunction with the workforce management solution.

The supermarket chain is extending its commitment in order to control labor costs, minimize compliance risk, and improve workforce productivity.

Johannesburg, South Africa -- RedPrairie Corp., a global supply chain and retail technology provider with a local office in Johannesburg, has been selected by Woolworths South Africa to provide a workforce management solution (WFM) to help improve the in-store customer experience.

RedPrairie’s WFM solution leverages engineered standards and demand-based forecasts to optimize scheduling, task assignment, and performance measurement as well as compute and pay incentives.

Chelmsford, Mass. -- Workforce management solution-provider Kronos Inc. said Tuesday that Wokingham, U.K.-based Sainsbury’s has selected the Kronos solution to control labor costs and improve workforce productivity.

The Kronos solution will manage the time and attendance and scheduling of more than 150,000 associates in more than1,000 locations across the United Kingdom.

Prior to selecting Kronos, Sainsbury’s managed time and attendance and scheduling through a blend of manual and partially automated processes.

New York City -- Kronos Inc. said Monday that Family Dollar is using its suite of workforce management solutions to control labor costs, minimize compliance risk, and improve productivity of more than 55,000 Family Dollar employees across 7,000 stores.

Cavender Stores, which specializes in western wear and cowboy boots for the entire family, has built an enviable reputation — and a loyal following — by delivering quality merchandise and top-notch customer service. Its sales associates are key to the success of Cavender’s in-store customer experience. 


Chelmsford, Mass. -- Kronos said Monday that fashion accessory retailer Charming Charlie has selected Kronos’ end-to-end workforce management solution to sustain growth, increase productivity and improve employee retention.

Charming Charlie selected the time and attendance, forecasting and scheduling, hiring, labor analytics and human resources and payroll applications from Kronos.

As retailers continue to work to cut costs without sacrificing customer service, workforce management systems have come under new scrutiny. Chains across all categories are analyzing existing solutions, and many have found opportunities for improvement in terms of managing labor, maximizing compliance and improving workforce productivity.