Content about UPS

March 4, 2014

CROSSROADS

Location: Irvine, Calif., at the intersection of Culver Drive and Barranca Parkway. Average daily traffic is 43,000 vehicles.

Size: 334,000-sq.-ft. community center

Developer: Irvine Co. Retail Properties

November 5, 2013

Lands’ End will offer free shipping to all customers on purchases more than $50 as part of its standard customer offerings. U.S. customers will also have the option to upgrade to two-day UPS shipping for $5.

Dodgeville, Wis. – Lands’ End will offer free shipping to all customers on purchases more than $50 as part of its standard customer offerings. U.S. customers will also have the option to upgrade to two-day UPS shipping for $5.

October 3, 2013

Feelgoodz Inc. likes to create a customer environment that is as carefree and comfortable as its signature merchandise: eco-friendly flip-flops.

Although the company operates one store in Raleigh, N.C., its e-commerce site serves as its primary direct-to-consumer selling channel, meaning that smoothly functioning order fulfillment is of paramount importance to maintaining positive customer-service vibrations.

July 30, 2013

Online consumers in the United States are motivated by the ability to conduct transactions across multiple channels with convenience and positive shipping experiences.

Sandy Springs, Ga. -- Online consumers in the United States are motivated by the ability to conduct transactions across multiple channels with convenience and positive shipping experiences. These are two of the key findings of a new study from UPS and comScore, “Pulse of the Online Shopper.”

June 3, 2013

Results of research released Monday by comScore and UPS showed that the more options an online consumer has, the more loyal and dedicated she may be.

Atlanta -- Results of research released Monday by comScore and UPS showed that the more options an online consumer has, the more loyal and dedicated she may be. In fact, integrating social and mobile media, as well as providing shipping options and flexible returns, can drive brand loyalty as consumers seek out more choices and convenience when shopping online.

December 19, 2012

Jan. 3 promises to be the longest day of the year for UPS employees as they process a record level of returns to retailers.

New York – Jan. 3 promises to be the longest day of the year for UPS employees as they process a record level of returns to retailers.

June 4, 2012

A significant 63% of online shoppers look at a retailer's return policy before making a purchase, and nearly half said that they would shop more often and recommend a retailer with a lenient returns policy, according to a new study by comScore.

Reston, Va. -- A significant 63% of online shoppers look at a retailer's return policy before making a purchase, and nearly half said that they would shop more often and recommend a retailer with a lenient returns policy, according to a new study by comScore. The report, commissioned by UPS, evaluates consumer shopping habits from pre-purchase to post-delivery. It is based on a comScore survey of more than 3,100 U.S. online shoppers.

April 16, 2012

Given the escalating cost of fuel, conventional wisdom dictates the way to save money would be to schedule fewer miles. But this is not always the case, as witnessed by specialty retailer LifeWay Christian Resources, which found that more frequent deliveries translate to less cost across its retail enterprise.

LifeWay Christian Resources, which operates 170 stores throughout the nation, reinvented its distribution model — shifting from one consolidated truckload delivery per week to its stores to multiple UPS deliveries of smaller quantities.

December 12, 2011

By Greg Hammermaster, president, Sage Payment Solutions

By Greg Hammermaster, Sage Payment Solutions

May 18, 2011

By Ramsey Mansour, director retail & consumer goods marketing, UPS

By Ramsey Mansour, pr@ups.com

December 31, 2006

If you were watching fuel prices in recent weeks, you could have seen consumer prices...