Content about Theft

Total losses attributed to retail shrinkage hit $34.5 billion last year, “positioning retail crime as the largest form of property crime,” according to Dr. Richard Hollinger, professor of criminology, law and society, University of Florida, Gainesville, Fla. And it shows no signs of easing anytime soon. Indeed, the rate of shrink remains on a five-year climb, according to the Loss Prevention Research Council (LPRC), Gainesville, Fla.

By Greg Smith

As companies brace themselves for the recently added holiday known to American shoppers as Cyber Monday, they should be aware of the potential security threats looming with the activity centered around the largest online shopping day of the year. 

Washington, D.C. -- The number of retailers that fell victim to organized retail crime groups increased in the past year, according to the National Retail Federation’s Organized Retail Crime Survey.

Of the 125 retail companies surveyed for NRF’s eighth annual survey, a record-setting (96%) said their company has been the victim of organized retail crime in the past year, up from 94.5% last year. Another 87.7% said ORC activity in the United States has grown over the past three years.

New York City -- More than 50 professional shoplifters have been arrested in an undercover operation in the Chicago area, the Chicago Tribune reported.

The stings began in mid-October and were conducted in freestanding suburban stores, as well as stores on Michigan Avenue in Chicago and two local malls.

Philadelphia -- A report released Tuesday by Checkpoint Systems and the Centre for Retail Research found that global shrink has reached its highest level since it began measuring the data in 2007.

According to the Global Retail Theft Barometer, shrink is up 6.6% globally and up 6% in the United States over last year. Costs globally are $119 billion and the overall shrink rate is 1.45% of sales. Driving the increases are rises in shoplifting, employee fraud and organized retail crime rates.

New York City -- Retailers lost $37.14 billion to theft last year, or 1.58% of retail sales, up from 1.44% in 2009, according to preliminary results of the National Retail Security Survey. The annual survey is conducted by the University of Florida for the National Retail Federation, with funding from ADT Commercial.

As in previous years, employee theft accounted for the largest (approximately 44%) portion of the losses. Shoplifting and organized retail crime was second, with 33%. Administrative errors, vendor fraud and unknown causes make up the rest.

New York City -- Kroger Co. is increasing its efforts to stop organized retail theft rings, the Cincinnati Enquirer reported.

The supermarket company now has an executive in charge of organized crime investigations. He oversees investigators in each of Kroger’s 17 divisions across the nation.

By Eric White, eric.white@wrensolutions.com

Each year, retailers successfully host special events that draw crowds, generate excitement, and drive revenue. In many ways, retailers are the masters of events, putting on thousands each year with no incidents occurring.  Unfortunately, the events most noted in the media are those that go wrong and it only takes one event to do irreparable damage to the brand, trigger litigation, and bring the wrath of the media and unhappy customers.