Content about Surveillance

Mystery shopper reports served as a wake-up call to Kroger’s 131-store Fred Meyer division.

In 2009, Fred Meyer stores scored a meager 68.3% in overall customer impression in the reports. But over the past three years, the number has jumped to 83.8%, according to data provided by Reality Check of Seattle, the retailer’s secret shopper service provider.

Video surveillance is undergoing a major change as analog systems are replaced with high-definition, high-megapixel cameras and NVRs (network video recorders). Chain Store Age spoke with Keith Marett, VP marketing and communications for Avigilon, a leader in high-definition (HD) and megapixel video surveillance systems, about the shift from analog to digital systems.

What are the latest trends in video surveillance?

Reston, Va. -- Survey results released Monday by ComScore showed that approximately 6.2% of 14 million mobile phone users have scanned a quick response or bar code on their mobile device.

Among 14,452 users surveyed in that have scanned a QR or bar code, 58% of them scanned a code at home, while 39.4% and 24.5% of respondents have scanned codes at a retail store or grocery store, respectively. As far as what they scanned, 49.4% said they scanned a QR or bar code found in a newspaper or magazine, while 35.3% scanned product packaging.