Content about Shoppers Drug Mart

September 9, 2014

Observant shoppers will have noticed something ominous in recent weeks: the arrival of fall and winter products and holiday marketing/promotions in many stores.

Observant shoppers will have noticed something ominous in recent weeks: the arrival of fall and winter products and holiday marketing/promotions in many stores. As unbelievable as it might seem, considering the fact that much of the country is still experiencing 90-degree heat and a glance at the calendar shows that it is barely September as I write this, the holiday hullabaloo is already underway.

September 4, 2014

Shoppers spent $50.17 billion online during the 2014 back-to-school shopping season, which represents a 16% gain from $43.26 billion in the year-ago period, according to eMarketer.

New York – Shoppers spent $50.17 billion online during the 2014 back-to-school shopping season, which represents a 16% gain from $43.26 billion in the year-ago period, according to eMarketer. Online commerce during the months of July and August — the main months for back-to-school shopping — accounted for approximately one-sixth of retail ecommerce sales for the year, according to eMarketer estimates, as well as 70.5% of retail ecommerce sales in third quarter 2014.

August 27, 2014

Another digital retailer has made the leap to the physical space. Online beauty subscription company Birchbox, famous for the pink boxes packed with sample products that it sends to subscribers each month, has opened its first brick-and-mortar store, in Manhattan’s SoHo neighborhood.

August 26, 2014

Hudson’s Bay Company has appointed John Caplice to the position of senior VP treasury and investor relations, effective Sept. 2.

Toronto - Hudson’s Bay Company has appointed John Caplice to the position of senior VP treasury and investor relations, effective Sept. 2. He most recently served as senior VP treasurer & investor relations at Shoppers Drug Mart Corp. from 2000-2014.

While at Shoppers Drug Mart, Caplice was responsible for treasury and compliance activities, as well as developing and implementing communication strategies.

Caplice will be based in Toronto and will report to Paul Beesley, CFO, Hudson’s Bay Company.   

August 14, 2014

Almost one-in-three (31%) of U.S. consumers say wanting to see/feel items in person would make them shop at a physical store instead of online.

Princeton, N.J. – Almost one-in-three (31%) of U.S. consumers say wanting to see/feel items in person would make them shop at a physical store instead of online. According to a survey of more than 1,000 U.S. consumers conducted by digital agency Ripen E-commerce, almost as many (29.9%) wanting to buy an item immediately would spur them to make an in-person purchase.

Other responses include:

• 16.9% believe it protects their privacy

July 29, 2014

Almost half (48%) of U.K. online shoppers have made an online purchase with a retailer based outside the U.K.

London - Almost half (48%) of U.K. online shoppers have made an online purchase with a retailer based outside the U.K. According to the latest eCustomerServiceIndex (eCSI) results from EDigitalResearch and IMRG, 60% of the respondents who have shopped cross-border said that they choose to purchase with a retailer outside of the U.K. because of better prices, while another 60% said that they made the purchase because they couldn't get the product they wanted in the U.K.

July 24, 2014

Fifty-four percent of online shoppers feel that they are more conscious of their security online compared to 12 months ago, following a string of high-profile security breaches at various international retailers and brands.

London -- Fifty-four percent of online shoppers feel that they are more conscious of their security online compared to 12 months ago, following a string of high-profile security breaches at various international retailers and brands. Of the 2,000 online consumers surveyed as part of EDigitalResearch's and IMRG's EcustomerServiceIndex, half (50%) felt that retailers should be doing more to keep them safe online, especially in the wake of yet more data and security breaches in 2014.

July 17, 2014

Loblaw Cos. on Thursday announced a series of management changes, including the appointment of Galen Weston, executive chairman, as president, effective immediately.

Brampton, Ontario -- Loblaw Cos. on Thursday announced a series of management changes, including the appointment of Galen Weston, executive chairman, as president, effective immediately. He succeeds Vicente Trius, president since August 2011, who is leaving the company, effective immediately,  for family reasons to return to Brazil.

July 16, 2014

Retailers in 2014 are in a constant state of change, selling new merchandise categories to an increasingly time-pressed and ever more discerning customer. Yet many still maintain their flooring with outdated and ineffective methods that can even affect shoppers' and associates' safety.

July 15, 2014

Welcome to CSA First Look, a showcase for new stores and formats. This inaugural edition spotlights the first physical store of hot Internet start-up Birchbox, the 800,000 members and growing beauty subscription company.

Welcome to CSA First Look, a showcase for new stores and formats. This inaugural edition spotlights the first physical store of  hot Internet start-up Birchbox, the 800,000 members and growing beauty subscription company. Located in Manhattan's SoHo, the  duplex-styled, 4,500-sq.-ft. store combines the hottest new products with beauty services and weekly make-up classes. Similar to the Birchbox website, the store puts a big emphasis on expert advice and reader reviews, offered via the touchcreens and iPads located throughout the space.  

July 11, 2014

Whether it is last-minute in-store shopping, express shipping, in-store pickups, or instant gift credit, the savvy e-commerce retailer should have all locations working in sync to accommodate their patrons.

By David Rekuc, Marketing Director, Ripen E-commerce

July 3, 2014

Forty-three percent of consumers planning to purchase apparel for the July Fourth holiday will shop at online stores.

Palo Alto, Calif. – Forty-three percent of consumers planning to purchase apparel for the July Fourth holiday will shop at online stores. According to a new survey from fashion site Snapette, other popular Independence Day apparel destinations will be major department stores (28%), discount stores (16%), local boutiques (10%), and party stores (3%).

June 24, 2014

Fast Retailing Co.’s Comptoir des Cotonniers division has launched “Fast Shopping,” which allows European shoppers to purchase items in 20 seconds on their mobile devices via an application from Powa Technologies, London. Shoppers using the PowaTag app can scan items they see on ads in various places to make the purchase and with one click, complete the transaction and have the goods delivered to their home within 48 hours.

June 20, 2014

Three-quarters of online shoppers have shopped online for groceries and 40% of these do so on a regular basis, but only one-third of grocery shoppers rate their experience as “easy.”

London – Three-quarters of online shoppers have shopped online for groceries and 40% of these do so on a regular basis, but only one-third of grocery shoppers rate their experience as “easy.” And only one-in-five (19%) of those surveyed by EDigitalResearch are delighted with their online grocery experience.

June 13, 2014

Online grocery shoppers tend to buy fewer impulse purchases online than in store, resulting in smaller basket sizes.

London, U.K. — Online grocery shoppers tend to buy fewer impulse purchases online than in store, resulting in smaller basket sizes. A recent survey of 1,154 online grocery shoppers from EDigitalResearch found that 29% of respondents feel that they make far fewer impulse purchases online than in store. 

June 13, 2014

More shoppers are purchasing private label (store brand) products in 2014 compared to the prior year.

BOULDER, Colo. — More shoppers are purchasing private label (store brand) products in 2014 compared to the prior year. According to a recent study of more than 6,200 consumers by Market Force Information, 98% of shoppers purchase private label food items or cleaning products at least some of the time, on the rise from 96% in 2013. 

June 12, 2014

In mid- May, over 30,000 professionals from the shopping center industry gathered in Las Vegas for the ICSC’s annual RECon event.

By Jules Polonetsky, executive director, Future of Privacy Forum

In mid- May, over 30,000 professionals from the shopping center industry gathered in Las Vegas for the ICSC’s annual RECon event.

In addition to discussing leasing and the state of the retail market, for the first the first time a new topic was on the agenda – consumer privacy.

May 7, 2014

More than two-thirds of U.S. shoppers will buy gift cards during the spring and summer seasons, according to a just-released survey by the Retail Gift Card Association.

Washington, D.C. -- More than two-thirds of U.S. shoppers will buy gift cards during the spring and summer seasons, according to a just-released survey by the Retail Gift Card Association.

Buying occasions include Mother’s Day, graduation and weddings. Key findings of the RGCA spring and summer gift card study, which polled more than 1,100 American shoppers, include:

March 14, 2014

In addition to wanting to efficiently find and purchase products, online shoppers also want to have fun.

Austin, Texas – In addition to wanting to efficiently find and purchase products, online shoppers also want to have fun. According to a new survey from Compare Metrics and The E-tailing Group, 70% of shoppers want to go online to browse and have fun, but find current online shopping experiences uninspiring.

When asked about their discovery experiences on top retail sites, shoppers gave a “mixed bag” average rating of six-out-of-10. Other key takeaways from the study include:

February 19, 2014

F.J. Benjamin Holdings Inc., a developer and manager of retail brands including Gap, Banana Republic and Guess, in Asia, has deployed the traffic intelligence application from Tyco Retail Solutions.

Singapore – F.J. Benjamin Holdings Inc., a developer and manager of retail brands including Gap, Banana Republic and Guess, in Asia, has deployed the traffic intelligence application from Tyco Retail Solutions. The company sought a clear understanding of how the differently branded stores’ locations compared with each other, as well as the ability to track shopper conversion rates within each store.  

February 3, 2014

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores in 2014, according to a survey by Accenture.

New York -- Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores in 2014, according to a survey by Accenture. In the “seamless retailing” study, 21% of U.S. shoppers said they plan to increase their in-store purchasing, up from just 9% in last year’s study.

January 31, 2014

acebook had a notable influence on holiday shoppers, especially those using mobile devices.

New York – Facebook had a notable influence on holiday shoppers, especially those using mobile devices. According to a new study from Millward Brown Digital, 83% of 500 consumers surveyed who follow a retailer or consumer product on Facebook found their posts to be somewhat to very valuable when preparing for holiday shopping.

January 21, 2014

Target Corp. notified Canadian shoppers who visited U.S, Target stores between Nov. 27 and Dec. 15, 2013 that some of their personal data may have been compromised in the major data breach that hit the retailer.

Minneapolis – Target Corp. notified Canadian shoppers who visited U.S, Target stores between Nov. 27 and Dec. 15, 2013 that some of their personal data may have been compromised in the major data breach that hit the retailer. According to the Canadian Press, that information includes personal data such as names, addresses, emails and phone numbers, but not financial data.

January 8, 2014

Shoppers with registered devices and retailer mobile apps made more store visits during the 2013 holiday season than during the previous year’s holiday season.

Austin, Texas -- Shoppers with registered devices and retailer mobile apps made more store visits during the 2013 holiday season than during the previous year’s holiday season. According to data from mobile analytics provider Digby, mobile consumers made 29.6% more store visits during the 2013 holidays than in 2012.

January 3, 2014

In-store holiday sales during December 2013 are expected to come out ahead of in-store holiday sales during the same month in the previous year.

San Francisco — In-store holiday sales during December 2013 are expected to come out ahead of in-store holiday sales during the same month in the previous year. Retail analytics provider Euclid analyzed nearly 25 million domestic shopping sessions during December, revealing that shopper traffic and window conversion improved as heavy promotions kept holiday shoppers coming.