Content about Self checkout

Plainview, N.Y. -- Out-of-stocks are the most important overall element that impact satisfaction with the grocery trip experience, according to a study by The Retail Feedback Group. Satisfaction among shoppers unable to find all items they had planned to buy on their shopping trip averaged 3.97 on a five-point scale (with 5 as the highest), compared with 4.54 among shoppers who did find all items.

New York -- Self-checkout technology continues to rise in importance at retailers in North America, according to a new study  by IHL Group.
 
The 2012 North American Kiosk Study finds that self-checkout shipments are increasing 8% year to year, with self-checkout transactions exceeding $255 billion annually in North America. Kooking Transactions are growing better than 7% per year in North America, and expected to grow past $1.0 trillion by 2014.
 

New York -- State and federal authorities in New Jersey broke up a multistate theft ring that stole merchandise from Home Depot Inc. stores by not ringing up all items at self-checkout counters, the Associated Press reported.

The thieves were active in about 70 Home Depot stores, mostly in New Jersey, and also in New York, Pennsylvania, Delaware, Maryland and Virginia.

Duluth, Ga. -- A majority of U.S. consumers believe that self-service technologies such as self-checkout and kiosks improve the store experience, with almost half of younger shoppers preferring to use self-checkout in stores, according to a new survey by The NPD Group for NCR Corp.

Armonk, N.Y. -- Winn-Dixie Stores is implementing IBM point-of-sale and self-checkout technology to transform and enhance customer service, speed innovation and increase operational efficiency. The new technology is expected to improve customer service, speed the checkout process, simplify store operations, and enhance store team member productivity at Winn-Dixie’s 484 stores across the Southeastern United States.

Quincy, Mass. -- Stop & Shop Supermarket has opened a store in Andover, Mass., that offers a variety of high-tech shopping solutions, including Check It! self checkout lanes, and Scan It! hand held devices that allow customers to scan and bag groceries while they shop. Customers can also pre-order deli items at designated Order It! kiosks.

New York City -- At the National Retail Federation Convention in New York City on Monday, Fujitsu announced the unveiling of a new checkout technology that is designed to significantly reduce checkout times, improve customer experience and reduce operational costs.

The Kroger Co. is currently evaluating the new technology, called the Advantage Checkout System, in a limited number of its stores, according to Fujitsu. The team said they will demo the product live at the convention Jan. 10-13.