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June 7, 2011

Americans are frustrated with the state of customer service, according to a new survey by Consumer Reports magazine.

Yonkers, N.Y. -- Americans are frustrated with the state of customer service, according to a new survey by Consumer Reports magazine. In the survey, 65% of the respondents said they are "tremendously annoyed" by rude salespeople and 64% said that they had left a store in the previous 12 months because of poor service.

Consumer Reports also found that 71% of survey respondents were extremely irritated when they couldn't reach a human on the phone.

January 21, 2011

A survey released Friday by Levin Management Corp. said that he majority of shopping center tenants are optimistic about the year ahead.

North Plainfield, N.J. -- A survey released Friday by Levin Management Corp. said that he majority of shopping center tenants are optimistic about the year ahead.

According to the real estate firm’s pre- and post-holiday survey of Northeastern retailers, 61.5% of respondents were positive about 2011, and 52.2% of respondents said holiday sales topped or equaled 2009

May 25, 2010

A survey of U.S. retailers conducted by Los Angeles-based CB Richard Ellis, the world’s biggest...