Content about SAP AG

New York -- More than half (53%) of industry leaders believe that improving customers’ retail experience is essential to creating a successful mobile payments scheme, according to a recent survey by SAP.

The study, SAP’s third consecutive GSMA Mobile World Congress survey, found that the “secret sauce” for creating a better retail experience includes POS services such as near-field communication (28%), facilitating universal acceptance of mobile payments (25%) and location-based point-of-sale offerings (24%).

New York -- SAP AG on Monday announced that Crocs Inc. is implementing the SAP Apparel and Footwear application to replace a legacy enterprise resource planning (ERP) system.

Implementation is already underway and will help give Crocs complete control of its global supply chain — from procuring raw materials to delivering finished styles across the globe.

Getting closer to the customer has always been important to retailers, but never more so than it is today. Chain Store Age spoke with SAP’s Lori Mitchell-Keller about the transformational shifts that are shaking up the retail model.

All the buzz today is about how retailers need to get closer to the customer, but what exactly does it mean?

Armonk, N.Y. -- IBM has entered into a definitive agreement to acquire Kenexa, a provider of human resources software and consulting services for approximately $1.3 billion in cash.

The acquisition helps make the Armonk, N.Y., company more competitive with database maker Oracle Corp. and German business software maker SAP AG, said Rick Sherlund of Nomura Equity Research, Kenexa’s software is intended to help companies recruit and manage talent through online social networking, collaboration and consulting tools.

Eastleigh, United Kingdom -- SAP AG announced that British multinational home-improvement retailing company B&Q has gone live with the SAP Forecasting and Replenishment application. The deployment is part of the chain’s "Project Clover" business transformation program.

Sidney, Neb. -- SAP America Inc., a subsidiary of SAP AG, announced that Cabela’s Inc. has selected the SAP point-of-sale application to support its retail expansion and enhance its customer experience.

The hunting, fishing and outdoor gear retailer will leverage out-of-the-box functionality inherent in SAP POS to provide increased customer service, as well as system and sales associate efficiency, SAP said.

New York City -- SAP announced it will acquire business-to-business (B2B) integration provider Crossgate, Munich. A leading provider of hosted B2B integration services, Crossgate enables companies to fully integrate and network with trading partners, clients and suppliers, allowing electronic data exchange with any business partner regardless of their technical capability.

Gloucester, Mass. -- TradeStone Software announced that Family Dollar Stores has gone live with TradeStone's Collaborative Sourcing and Supplier Community Management solutions. The implementation was done in only 100 days.

“In my years at Family Dollar, I don't know of an application that's been up as fast as we got TradeStone up and running," said Scott Zucker, VP IT solutions, Family Dollar Stores, Matthews, N.C.

New York City -- Quiksilver is targeting its next phase of corporate development using industry-specific software from SAP AG. By replacing its existing business software systems, the sports-themed lifestyle retailer aims to better support the global development, production and distribution of its diversified mix of branded apparel, footwear and accessories.

New York City -- SAP announced the recipients of the annual SAP Retail Innovation and Impact Awards, which recognize the achievements of SAP customers that have generated significant business results through the implementation of SAP software in 2010. The awards were presented at the SAP Retail Forum 2010, Oct. 13-14, in Las Vegas.

Among the winners were Target Corp. and Wal-Mart Stores. Wal-Mart was honored with the Best in Class Go Live Award, which recognizes exceptional implementation of SAP software from beginning to end.