Content about Retail Insights

September 16, 2014

While much of the attention at this week’s Apple press conference was on the iPhone 6 and the company’s new smartwatch, we believe — along with many industry analysts — that the most important news of the splashy event was Apple Pay, the company’s new mobile payments system.

By Howard W. Herndon, BlackLine Payments Advisors

While much of the attention at this week’s Apple press conference was on the iPhone 6 and the company’s new smartwatch, we believe — along with many industry analysts — that the most important news of the splashy event was Apple Pay, the company’s new mobile payments system.

September 10, 2014

With the news of the iPhone 6 and Apple Watch debuting with mobile wallet capabilities in the marketplace, Apple’s announcement has given the (mobile) payments industry a boost, no doubt about it. But in what direction, and what are the implications for retailers?

By John Gessau, ACI Worldwide

With the news of the iPhone 6 and Apple Watch debuting with mobile wallet capabilities in the marketplace, Apple’s announcement has given the (mobile) payments industry a boost, no doubt about it. But in what direction, and what are the implications for retailers?

August 21, 2014

Will Asian shoppers buy into the classic all-American look? Mid-level, U.S.-based casual apparel brands are hedging their bets that “preppy” rugby polos and chic velour track suits will entice Asia’s rapidly growing middle class to buy U.S. goods.

By Michael Hirschfeld, senior VP of JLL’s National Retail Tenant Services

August 4, 2014

Target Corp. is running a Q&A with its new chairman and CEO, Brian Cornell, on its in-house, behind-the-scenes blog, A Bullseye View.

Target Corp. is running a Q&A with its new chairman and CEO, Brian Cornell, on its in-house, behind-the-scenes blog, A Bullseye View. The interview was conducted by the Bullseye View team.

You are the first CEO who has been hired from outside of Target. What are the benefits of coming in from the outside? What will be some of the challenges?

July 24, 2014

It’s no shock Bill Simon is leaving after not getting the lead role when Mike Duke stepped down as Walmart CEO last year.

By Sandy Skrovan, U.S. research director at Planet Retail

July 16, 2014

t first glance, the IBM-Apple partnership may seem to do little more than formalize a connection between two technologies that are mainstays of most retailers’ infrastructures.

New York -- At first glance, the IBM-Apple partnership may seem to do little more than formalize a connection between two technologies that are mainstays of most retailers’ infrastructures. The fact is many retailers already use Apple iPhones and iPads as devices for in-store activities like product lookup, checkout and inventory management. And IBM is a leading provider of retail data analytics technology.
 

May 22, 2014

On the heels of a mostly disappointing 2013 earnings season, many U.S. brick-and-mortar retailers will focus on building out their online presence for growth, according to Moody’s Investor Service’s new report, “Brick-and-Mortar Continues to March Online,” by Charlie O’Shea, VP – senior analyst, Moody’s.

On the heels of a mostly disappointing 2013 earnings season, many U.S. brick-and-mortar retailers will focus on building out their online presence for growth, according to Moody’s Investor Service’s new report, “Brick-and-Mortar Continues to March Online,” by Charlie O’Shea, VP – senior analyst, Moody’s.

Here are five highlights from the study:

May 21, 2014

Don't expect a lot from Target this quarter. The data breach and subsequent fallout - including leadership turnover and ongoing shopper trust issues - weigh like an albatross around the retailer's neck.

By Sandy Skrovan, U.S. Research Director, Planet Retail

On Target's first quarter results, Sandy Skrovan, U.S. Research Director at Planet Retail, comments:

May 14, 2014

Attracting the right CEO candidate is a challenge, and many retailers are searching for similar criteria – deep retail experience, a proven track record of success against competitors and the ability to address both digital and brick-and-mortar business challenges – and they are all pulling from a limited pool.

By Kathy Gersch, executive VP, Kotter International

April 18, 2014

If retailers want to address credit card breaches head-on, then they need to join the leaders already taking their systems off the radar of advanced malware based attacks — especially any retailer that's seen repeated attacks, which illustrate that traditional IT defenses simply don't cut the mustard.

By Mark Bower, Voltage Security

April 15, 2014

Signet Jewelers’ $1.4 billion deal to acquire 90-year-old jewelry mainstay Zales made big headlines back in February. But reporters, analysts and investors were not the only ones paying attention to the pending purchase — as soon as they heard the news, mall managers and mall-based jewelers knew the King Kong of retail jewelry had just been born.

By Michael Lebowitz, director of jewelry, White Pine Jewelry Solutions

April 7, 2014

EuroShop 2014, coined “the world’s largest retail trade fair,” is a chance to see the industry’s “What’s Next” and to discover the areas that global retail thought leaders have placed as priorities in the creation of state-of-the-art experiences.

By Ken Nisch, JGA

March 14, 2014

Amazon Prime’s recent decision to raise its annual membership fee probably didn’t come as a surprise to anyone within the online retail or subscription e-commerce industries. The company had been talking about increasing its subscription fees by $20 to $40 since at least January, so the biggest news might have been the price point Amazon chose.

By Tom Caporaso, CEO of Clarus Marketing

Amazon Prime’s recent decision to raise its annual membership fee probably didn’t come as a surprise to anyone within the online retail or subscription e-commerce industries. The company had been talking about increasing its subscription fees by $20 to $40 since at least January, so the biggest news might have been the price point Amazon chose.

February 6, 2014

Increasingly, commercial heating, ventilation and air-conditioning (HVAC) and other building management systems in retail stores are connected to the Internet. And as recent events have shown, such systems (often called “smart systems”) also raise big security implications.

By Dwayne Melancon, chief technology officer, Tripwire

February 5, 2014

The data breach that struck our company spotlighted the sophistication of criminal hacker networks operating across the globe.

By John Mulligan, executive VP and CFO, Target

January 20, 2014

Custora has released its Holiday 2013 E-Commerce Recap, which is based on the company’s real-time dashboard aggregating data from over 100 U.S. retailers.

By Netta Kelvis, head of marketing, Custora

[Editor’s Note: Custora has released its Holiday 2013 E-Commerce Recap, which is based on the company’s real-time dashboard aggregating data from over 100 U.S. retailers. Here's a blog post by Custora’s head on marketing summarizing the recap's highlights.]  

January 15, 2014

Yet again, the attackers have gained access to sensitive data. The industry has to understand that incomplete approaches to protecting data that leave it exposed at some vulnerable point in its life will result in a breach. It's merely a matter of time.

By Mark Bower, VP, Voltage Security

December 12, 2013

The recession took a major toll on the retail real estate sector but, despite waffling consumer confidence, the sector continues to improve. Retail now accounts for 19% of total U.S. investment volume year-to-date 2013.

The recession took a major toll on the retail real estate sector but, despite waffling consumer confidence, the sector continues to improve. Retail now accounts for 19% of total U.S. investment volume year-to-date 2013.

Retail experts from Jones Lang LaSalle predict four key forces that will drive an increase in the retail transaction market during 2014:

1. Strengthening Fundamentals  

December 3, 2013

Leslie Hand comments on Jeff Bezos’ announcement (on Sunday night’s “60 Minutes) that Amazon is developing a drone-based package-delivery service, and on Black Friday weekend sales.

By Leslie Hand, research director, IDC Retail Insights

December 2, 2013

This year, Black Friday gave us a taste of what to expect for the remainder of the holiday selling season: intense competition, deep discounts, and choppy mall traffic. Earlier store openings drove heavy traffic, which dissipated and then bounced through the day.

By Ike Boruchow, analyst, Sterne Agee, New York

This year, Black Friday gave us a taste of what to expect for the remainder of the holiday selling season: intense competition, deep discounts, and choppy mall traffic. Earlier store openings drove heavy traffic, which dissipated and then bounced through the day.

November 20, 2013

As another holiday season is upon us, retailers are aiming to spread the cheer by opening stores on Thanksgiving Day and offering 'sneak peeks' of deals in advance of Black Friday.

By Ali Lipson, senior retail and apparel analyst, Mintel

November 14, 2013

Three quarters of results and a hat-trick of disappointments — Walmart U.S. again failed to achieve its guidance of flat comps in Q3, reporting a decline of 0.3%.

By Stephen Springham, senior retail analyst at Planet Retail

Three quarters of results and a hat-trick of disappointments — Walmart U.S. again failed to achieve its guidance of flat comps in Q3, reporting a decline of 0.3%. This was not entirely unexpected as an already fragile consumer environment has not been helped by the government shutdown.

August 28, 2013

Urbi et Orbi (The City and The World): The phrase is not just the theme of an annual speech from the Pope, but also summarizes what’s taking place in retail across North America: urbanization and globalization.

Urbi et Orbi (The City and The World): The phrase is not just the theme of an annual speech from the Pope, but also summarizes what’s taking place in retail across North America: urbanization and globalization.  

August 23, 2013

After the larger-than-expected 12% drop in quarterly revenue J.C. Penney posted on Tuesday, I believe that the company’s time is running out.

By Kathy Gersch, VP at Kotter International kathy@kotterinternational.com

August 15, 2013

By Stephen Springham, senior retail analyst Planet Retail

By Stephen Springham, senior retail analyst Planet Retail
 
After the horror show of Q1, Walmart had so much to prove domestically in Q2. And it has again come up short. A U.S. comp store decline of 0.3% was below earlier management of a 0.2% decline, guidance that was endorsed as recently as the Annual Shareholder Meeting in June. This marks the second quarter that U.S. comps have been both in negative territory and below guidance. Those accusing Walmart of ‘crying wolf’ in its bullishness (ourselves included) may feel vindicated.