Content about Receipt

January 3, 2013
The Value Matrix

At a time of year when much of the retail news we hear focuses on receipts and holiday sales performance, I can’t help thinking that the notion of value has become synonymous with price — and only price.

At a time of year when much of the retail news we hear focuses on receipts and holiday sales performance, I can’t help thinking that the notion of value has become synonymous with price — and only price. You can make the argument that price has nearly hijacked the whole definition of value. Why is that, exactly? Should retailers be paying closer and more systematic attention to how they articulate (and how customers perceive) the value of their brand?

December 3, 2012
Nine Tactics Consumers Use to Make Fraudulent Returns

By Tom Rittman, Theretailequation.com

The holiday season is often considered the most wonderful time of year, but as retail sales soar, so do returns. And don’t be fooled by a seemingly valid receipt. Savvy fraudsters know how to prey on holiday cheer costing retailers thousands of dollars in fraudulent returns and exchanges.
 

August 2, 2012
Walgreens-Alliance Boots deal sealed; senior leaders join respective boards

Walgreens and Alliance Boots on announced the completion of Walgreens initial investment in the strategic partnership following receipt of all required regulatory approvals.

Deerfield, Ill. -- Walgreens and Alliance Boots on Thursday announced the completion of Walgreens initial investment in the strategic partnership following receipt of all required regulatory approvals.

The Walgreens investment consists of approximately $4 billion in cash and 83.4 million shares of Walgreens common stock in exchange for a 45% equity stake in Alliance Boots. Walgreens has the option to proceed to a full combination in approximately three years’ time by acquiring the remaining 55% of Alliance Boots.

April 26, 2012
Wal-Mart first-ever retailer to launch online ‘pay with cash’ option

Walmart said it has launched a “Pay with Cash” service that offers cash payment options for online orders at Walmart.com in the United States.

Bentonville, Ark. -- Walmart said Thursday it has launched a “Pay with Cash” service that offers cash payment options for online orders at Walmart.com in the United States.

Walmart is the first major retailer to offer online purchases without the need for banking services or a credit, debit or prepaid card.

November 10, 2011
NRF survey: Return fraud to cost retailers $3.5 billion this holiday season

Survey results released Thursday by the National Retail Federation found that fewer retailers expect return fraud rates to grow this holiday season, due in part to stronger checks and balances and to enhanced return policies.

Washington, D.C. -- Survey results released Thursday by the National Retail Federation found that fewer retailers expect return fraud rates to grow this holiday season, due in part to stronger checks and balances and to enhanced return policies.

June 2, 2011
Pier 1 Q1 sales up, raises earnings forecast

Pier 1 Imports said Thursday its same-store sales rose 10.2% in the first quarter, helped by better traffic, more purchases being made and a higher average receipt.

Fort Worth, Texas -- Pier 1 Imports said Thursday its same-store sales rose 10.2% in the first quarter, helped by better traffic, more purchases being made and a higher average receipt. The retailer also gave a first-quarter earnings forecast above Wall Street's expectations.

Total revenue for the period ended May 28 climbed 10% to $335 million from $306 million.
 

March 2, 2011
Report: Kmart offering paperless receipts

Kmart is now offering paperless receipts, according to a report in the Detroit Examiner.

New York City -- Kmart is now offering paperless receipts, according to a report in the Detroit Examiner.

Customers who sign up for the chain’s My Rewards program are given the chance to opt-in to the new paperless offer. In the program My Rewards members make a purchase at the store and the receipt is sent by e-mail. Unless the receipt is printed at home or work by the customer there is no paper.

February 23, 2011
Creating customer-centric service at the return counter

More and more retailers are seeking innovative ideas to deliver customer service excellence at the return desk in an attempt to set them apart from the competition and make a first-rate impression with consumers.

By Robert E. Walters, bwalters@theretailequation.com

January 12, 2011
BevMo! launches technology initiatives to support growth

Beverages & More has launched a next-generation technology initiative based around NRF/ARTS (Association for Retail Technology Standards) standards coupled with cloud computing and high-performance technology and service providers that include NCR Corp., Verifone, Retail Anywhere, Trevarian, and Anametrix.

Concord, Calif. -- Beverages & More has launched a next-generation technology initiative based around NRF/ARTS (Association for Retail Technology Standards) standards coupled with cloud computing and high-performance technology and service providers that include NCR Corp., Verifone, Retail Anywhere, Trevarian, and Anametrix. The initiative (called “ItsMo!” internally) allows for rapid design, adoption and deployment of new technologies.

January 6, 2011
Pier I December same-store sales up 10.3%

Pier 1 Imports' same-store sales rose 10.3% in December, helped in part by more customers and higher average receipts.

Fort Worth -- Pier 1 Imports' same-store sales rose 10.3% in December, helped in part by more customers and higher average receipts. The company lifted its fourth quarter guidance.

Pier I used fewer promotions and clearance prices during the month than it did last year, said president and CEO Alex Smith in a statement.

December 28, 2010
Making the Upgrade

Chain Store Age spoke with Michael Hanson, VP sales and marketing for Edison, N.J.-based Star Micronics America — a subsidiary of Star Micronics Company Ltd. and producer of point-of-sale printers for the retail industry — about how retailers can make the most of its point-of-sale printer technology and what they can expect from the devices moving forward.


Receipt printers on point-of-sale systems often bear the brunt of the checkout workload. The units break down, need paper replenishments and suck up energy. Instead of allocating big-budget dollars to install costly new point-of-sale systems all together, many retailers are making small but smart investments in durable, reliable and flexible printers that cut back on energy consumption, make the lines go faster and have a longer shelf life. 


November 8, 2010
NRF report: Holiday return fraud to cost retailers $3.7 billion

A report released Tuesday by the National Retail Federation said that the retail industry is...

September 29, 2010
Container Store and Intuit partner to eliminate receipts

The Container Store said Thursday it has established a partnership with QuickReceipts, new from Intuit,...

Coppell, Texas The Container Store said Thursday it has established a partnership with QuickReceipts, new from Intuit, to automatically collect, store and organize customers receipts from stores and the retailer’s website.

September 13, 2010
Retail Equation receives patent for providing consumer warnings via return authorization systems

The Retail Equation, an industry leader in retail transaction optimization solutions, received an important patent...

August 31, 2010
Focus on: Preventing Return Fraud

Return fraud and abuse is a year-round challenge, with estimates of industry losses ranging...

July 21, 2010
Kroger debuts automated tunnel scanner

The Kroger Co. said Thursday it has introduced a fully automated tunnel scanner call Advantage...

December 31, 2009
Focus On: Four key innovative IT solutions

The economic downturn of the past 15 months has impacted retailers in every area...

October 29, 2009
Survey: Holiday-related return fraud to cost retailers $2.7 billion

According to NRF’s annual Return Fraud Survey, completed by loss-prevention executives at 134 retail companies,...

December 31, 2008
Grocer Greens the Front End

A great thing happened when Mike Gilliland, the co-founder and CEO of Sunflower Farmers...

December 9, 2008
Report: Shoppers Feel Return Policies Are Fair

With an eye on customer service, more retailers plan to be more lenient with their...

October 31, 2008
By George, I Think They Get It!

Systems integration has become a popular topic in this column for two reasons. Why?...

July 31, 2008
Returns Management Gets Smart

Retail forensics has turned the returns counter into a potential CSI episode—either a customer-service...

December 31, 2007
’Tis the Season of Returns

How can a retailer know if a “returns” customer is the good, the bad...

September 30, 2007
Thermal Printer Helps Two Retailers Cut Paper at POS

In a move to reduce the millions of rolls of receipt paper used enterprisewide each...