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April 23, 2012
Organizing for insight: How retailers can collect and gain advantage from meaningful consumer insights

By Joel Alden, Hana Ben-Shabat, Bobby Wehmeyer and Basil Wuson, A.T. Kearney

By Joel Alden, Hana Ben-Shabat, Bobby Wehmeyer and Basil Wuson, A.T. Kearney

To continuously delight customers, most retailers constantly alter product assortments, adjust prices or service offerings and refocus customer experiences. But how often are these actions based on meaningful consumer insights? When the phrase “consumer insight” is misused to refer to simple market research or interesting tidbits of information, then resulting business actions are often hit-or-miss.

March 21, 2012
Data Security Breaches: A New Form of Shoplifting

By Theodore J. Kobus III, Esq., Baker & Hostetler LLP

By Theodore J. Kobus III, Esq., tkobus@bakerlaw.com

March 5, 2012
NRF: Don't broaden cybersecurity legislation

Two bills designed to protect "covered critical infrastructure" against cyber attacks by terrorists and others should remain focused on their key purpose and not be expanded to include data breach legislation or broad new privacy regimes, the National Retail Federation said.

Washington, D.C. — Two bills designed to protect "covered critical infrastructure" against cyber attacks by terrorists and others should remain focused on their key purpose and not be expanded to include data breach legislation or broad new privacy regimes, the National Retail Federation said.

January 31, 2012
Office Depot releases 2011 Corporate Citizenship Report

Office Depot announced Tuesday the release of its 2011 Corporate Citizenship Report, highlighting its commitment to business, ethics, diversity, environmental sustainability and community.

Boca Raton, Fla. -- Office Depot announced Tuesday the release of its 2011 Corporate Citizenship Report, highlighting its commitment to business, ethics, diversity, environmental sustainability and community.

Highlights of the report include diversity initiatives such as its Historically Underutilized Businesses catalog, which features products by businesses owned by minorities, women, the disabled and veterans; its ranking as the greenest retailer in America; and its compliance training initiatives.

January 23, 2012
Descartes acquires GeoMicro

Descartes Systems Group, a provider in logistics technology, acquired GeoMicro, a California-based provider of advanced geographic information systems (GIS) and commercial turn-by-turn navigation.

Waterloo, Ontario -- Descartes Systems Group, a provider in logistics technology, acquired GeoMicro, a California-based provider of advanced geographic information systems (GIS) and commercial turn-by-turn navigation.

August 15, 2011
Court ruling on Zip Codes challenges retailers

A privacy ruling from California’s highest court which found that the practice of asking credit card customers for ZIP codes constituted a violation of state consumer privacy statutes could have substantial implications for retailers, warns Mac Nadel, retail/wholesale, food & beverage industry practice leader for Marsh Inc.

New York City -- A privacy ruling from California’s highest court which found that the practice of asking credit card customers for ZIP codes constituted a violation of state consumer privacy statutes could have substantial implications for retailers, warns Mac Nadel, retail/wholesale, food & beverage industry practice leader for Marsh Inc.

March 28, 2010
Ikea honored as one of most ethical companies

Ikea has been recognized by the Ethisphere Institute as one of the World's Most Ethical...

October 18, 2009
Whole Foods CEO: The corporate world has a ‘bad brand’

Whole Foods chairman and CEO John Mackey, who addressed the Tulane Business Forum in New...

January 31, 2008
ILORI/Select Comfort

An artist-inspired store design provides an indulgent shopping experience at ILORI, which specializes in upscale...

September 24, 2007
Read All About It: Integrated Loyalty Programs

Retailers can no...