Content about Payment systems

Portland, Maine – Consumers younger than 35 are nearly twice as likely to download a mobile app from a retailer or brand as those older than 50, according to data from a new survey conducted by CashStar and Digital Research. More than half of consumers who download retailer or brand mobile apps are use them at least once a week, most commonly for coupons, discounts and sales.

Menlo Park, Calif. - Google will close down its Google Checkout online payment service for good in November of this year. The online service and technology provider says the move is part of a broader transition to its Google Wallet multichannel commerce platform.

Framingham, Mass. -- Staples announced that Faisal Masud has been appointed executive VP, global e-commerce, effective May 20, 2013. In this newly created role, Masud will be responsible for leading online and digital growth. He will report to Demos Parneros, president of North American stores and online for Staples.

Waban, Mass. -- Research results released Monday by Temkin revealed that, based on a study of 10,000 U.S consumers, American Express and USAA earned the top spots in the credit card sector.

According to the 2013 Temkin Experience Ratings, HSBC was the lowest rated credit card issuer for the third consecutive year.

"USAA and American Express set the pace for customer experience in credit cards while HSBC is a real black sheep in the industry," said Bruce Temkin, managing partner, Temkin Group.

New York -- More than half (53%) of industry leaders believe that improving customers’ retail experience is essential to creating a successful mobile payments scheme, according to a recent survey by SAP.

The study, SAP’s third consecutive GSMA Mobile World Congress survey, found that the “secret sauce” for creating a better retail experience includes POS services such as near-field communication (28%), facilitating universal acceptance of mobile payments (25%) and location-based point-of-sale offerings (24%).

Bellevue, Wash. -- Coinstar has announced a new feature available at some Coinstar kiosks that enables consumers to deposit or withdraw funds from their PayPal accounts, as well as send money to another PayPal account.

The rollout began in February in Texas, Northern California, and Ohio, and will continue at select kiosks throughout the year, said the company.

Atlanta -- A report released Tuesday by First Data Corp. found that dollar volume growth rebounded in January, improving to 6.2% versus 4% in December despite the payroll tax increase.

The First Data SpendTrend report, which tracks same-store consumer spending by credit, signature debit, PIN debit, EBT, closed-loop prepaid cards and checks at U.S. merchant locations, found that improved retail spending was a large contributor to the January growth.   

Naples, Fla. -- Google is poised to win the “mobile wallet war” according to a survey of attendees at the National Retail Federation’s annual 2013 convention in New York. The survey was conducted by ACI Worldwide, a leading international provider of payment systems. 

Duluth, Ga. -- NCR Corp. and PayPal, an eBay subsidiary, have entered into an agreement to integrate NCR's mobile solutions for hospitality and retail with PayPal's digital payment technology.

The combination provides restaurants and retailers an easy, powerful way to offer consumers a rich mobile and digital payment experience when buying the goods and services they want.

New York -- PayPal announced Monday that a total of 23 national retailers are now signed up to accept PayPal in their stores, making the payment solution accepted in more than 18,000 physical retail locations. PayPal also announced that Jamba Juice is testing an order-ahead feature that allows customers to place an order, select a time for pick-up, and pay in advance via the PayPal App – so when they arrive, they can save time and skip the line, grab their food and be on their way.

Boston -- A report issued Monday by CEB TowerGroup found that sales of gift cards will surpass $110 billion and spillage will drop 20% to $1.7 billion.

Propelling gift card sales past the $100 billion dollar mark is an increase in open loop gift cards purchases like those offered by American Express, Visa, Mastercard and Discover ($40 billion), restaurant gift cards ($19 billion) and merchant cards ($36 billion).

By Brendan W. Walsh, bwalsh@pashmanstein.com