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Redwood Shores, Calif. -- American Apparel, which launched a new Oracle e-commerce platform in the fall, has continued to deliver an increase in e-commerce sales, with a more than 38% increase over the same period last year. December 2012 sales increased more than 59% over December 2011, with December coming in as the highest sales month in the history of the company’s online business.

When UGG Australia began evaluating how shoppers wanted to engage with its brand, the footwear company — best known for its popular sheepskin boots — decided to augment its wholesale channel and digital presence with freestanding brick-and-mortar stores.

“Retail [freestanding stores] allows Deckers to showcase the UGG product in ways that many of our partners may be unable [to do],” said Yul Vanek, VP information technology for Deckers Outdoor, the Goleta, Calif.-based parent of UGG, Teva and other banners.

Eager to make more effective business decisions, many retailers are reevaluating their business intelligence strategies. With a renewed focus on breaking down enterprise-wide silos, retailers are making a move to the next generation of BI, which includes giving line and store managers access to predictive analytics tools and multifunctional views of data.

Redwood Shores, Calif. -- As part of a larger initiative to upgrade the customer experience and localize offerings in its 640 stores nationwide. The Finish Line will roll out new Oracle Retail merchandising, planning, stores and CRM solutions. The athletic-goods retailer is leveraging Oracle’s cloud computing services in the process.

The Finish Line will use the integrated retail systems to tailor offerings to customer and regional preferences.  

Redwood Shores, Calif. -- The Bentley Group, a Canadian retailer offering luggage, handbags and accessories, has selected Oracle Retail solutions to optimize operations and establish an integrated, scalable platform to help drive growth.

A lot has changed in the past year on the social media block. Facebook and Twitter are no longer the only two major players helping retailers connect and engage with their shoppers in real time. Consumers are flocking to platforms such as social-photo sharing sites Pinterest and Instagram, and some brands are even creating their own social blog accounts on Tumblr.

Redwood Shores, Calif. -- Improving the cross-channel customer experience and optimizing the supply chain ranked as retailers’ biggest challenges in a new study by Oracle. The report also found that mobile access is key: Forty percent of retailers said that providing store associates with mobile access to customer, product, inventory and other information is critical to their business, along with providing the entire organization with a more consistent and complete view of the customer (40%).

New York -- Disney Store was honored as Innovator of the Year at the 2012 Oracle Retail Excellence Awards. The awards were announced at the annual Oracle Retail CrossTalk event, held June 26-28, at Swissôtel, Chicago.

Other Oracle award recipients included Urban Outfitters, in the category of “Outstanding Achievement in Customer Experience,” and Abercrombie & Fitch, in the category of “Outstanding Achievement in Business Performance.”

Redwood Shores, Calif. -- Charming Shoppes has selected Oracle Retail to drive growth across its multiple platforms and brands. The retailer said it will use Oracle Retail applications to deploy a modern technology platform that helps transform its merchandising supply chain and store operations to reduce the total cost of ownership of hardware, software and support while enabling a better shopping experience for customers across channels and brands.

New York -- Saks Inc. has selected Oracle's retail merchandising, planning and optimization applications and the Oracle e-business suite 12.1 to help integrate business operations and improve margins and profitability across all channels.

The implementation is part of a business-wide initiative by Saks to establish a modern, flexible and scalable IT platform that will provide finance, human resources, merchandising, commerce and store operations teams with real-time, mobile access to sales, inventory and performance data they require.

Redwood Shores, Calif. -- American Apparel has chosen Oracle ATG Web Commerce and Oracle ATG Web Commerce Customer Service applications to help grow its global, multi-channel retail business. The apparel retailer will use Oracle's ATG Web Commerce to personalize the customer experience across all channels, including the web, contact center, mobile devices, social media and in stores.

Redwood Shores, Calif. -- Cross-channel shopping is the new norm: Fifty-four percent of consumers regularly employ two or more channels before they make a purchase, according to a new study by Oracle.
 
The report, “Cross-Channel Commerce: The Consumer View,” reveals that consumers expect a consistent experience across all channels. Nearly 20% expect to redeem the same coupons and promotions in stores and online.