Content about Operations

July 22, 2014

Chief marketing officers and chief information officers are working more collaboratively than in the past to take advantage of digital opportunities, but they remain at odds on issues involving how to drive integrated digital marketing solutions for their customers, according to a new study by Accenture.

New York -- Chief marketing officers and chief information officers are working more collaboratively than in the past to take advantage of digital opportunities, but they remain at odds on issues involving how to drive integrated digital marketing solutions for their customers, according to a new study by Accenture.

The report, “Cutting Across the CMO-CIO Divide, reveals  a growing collaboration between CMOs and CIOs – 43% of marketers and 50% of IT leaders think their relationship with the other has improved over the past year.

July 22, 2014

Michael Weiss, who started with Express when it was an eight-store operation, will retire as CEO of the 600 plus-store specialty apparel company when its fiscal year ends on January 30, 2015.

Columbus, Ohio -- Michael Weiss, who started with Express when it was an eight-store operation, will retire as CEO of the 600 plus-store specialty apparel company when its fiscal year ends on January 30, 2015.

He will be succeeded by David Kornberg, 46, president, who will assume the added role of chief executive. Weiss, 73, will remain with Express as nonexecutive chairman of the board.

July 22, 2014

Facebook is introducing a new “save” feature that allows users to save items they find on Facebook to check out later when they have more time. Users can save items like links, places, movies, TV and music.

Menlo Park, Calif. – Facebook is introducing a new “save” feature that allows users to save items they find on Facebook to check out later when they have more time. Users can save items like links, places, movies, TV and music.

July 22, 2014

Julie Lyle, chief marketing officer of Hhgregg, has been named the 2015 chairperson for the Global Retail Marketing Association (GRMA) Advisory Board, an association for C-level executives from global retailers.

Indianapolis - Julie Lyle, chief marketing officer of Hhgregg, has been named the 2015 chairperson for the Global Retail Marketing Association (GRMA) Advisory Board, an association for C-level executives from global retailers. As chairperson, Lyle will lead the GRMA Advisory Board and play a key role in the development of the organization’s strategic initiatives and thought leadership.

July 22, 2014

Lands' End Kids is running a promotion involving digital pop-up stores in partnership with The Bakery by blogging site PopSugar.

Dodgeville, Wis. - Lands' End Kids is running a promotion involving digital pop-up stores in partnership with The Bakery by blogging site PopSugar. Seven style influencers and popular PopSugar Select mom bloggers will curate a collection of "First-day Faves" with a new digital pop-up shop launching each week on the Lands’ End e-commerce site.

July 22, 2014

Location analytics technology provider Locately has appointed Kassandra Duane as senior VP, client services.

Boston – Location analytics technology provider Locately has appointed Kassandra Duane as senior VP, client services. Prior to joining Locately, Duane was VP of client and consumer services at Demandware.

In her new role, Duane will focus on Locately’s commercial plan.

 

July 22, 2014

The NRF says the members of the Alliance for Bangladesh Worker Safety have made tremendous progress in the past year, demonstrating their true commitment to safer working conditions in the Bangladesh ready-made garment industry.

Washington, D.C. -- The NRF says the members of the Alliance for Bangladesh Worker Safety have made tremendous progress in the past year, demonstrating their true commitment to safer working conditions in the Bangladesh ready-made garment industry. In an official statement, NRF president and CEO Matthew Shay said the group has made many achievements to improve the safety of Bangladeshi factory workers.

July 22, 2014

The saga over the dismissal of former Demoulas Super Markets Inc. CEO Arthur T. Demoulas continues, with Demoulas making public commentary for the first time.

Tewksbury, Mass. – The saga over the dismissal of former Demoulas Super Markets Inc. CEO Arthur T. Demoulas continues, with Demoulas making public commentary for the first time.

July 22, 2014

Actions Services Group, a national lighting maintenance, sign maintenance and electrical services company, has signed an agreement with Stage Stores for interior lighting maintenance and electrical services for three of its retail brands.

Aston, Pa. - Actions Services Group, a national lighting maintenance, sign maintenance and electrical services company, has signed an agreement with Stage Stores for interior lighting maintenance and electrical services for three of its retail brands. The three retail brands include Bealls, Goody’s and Peebles with store locations across the states of Indiana, Kentucky, Minnesota, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas and Virginia.

July 22, 2014

Roman Kikta, managing partner and founder of Mobility Ventures, has joined Tantrum Street’s board of directors and will provide strategic guidance for the retail technology startup as it rolls out its Cartwheel Register mobile checkout app and Skip Wallet digital wallet app to the North American market.

Dallas - Roman Kikta, managing partner and founder of Mobility Ventures, has joined Tantrum Street’s board of directors and will provide strategic guidance for the retail technology startup as it rolls out its Cartwheel Register mobile checkout app and Skip Wallet digital wallet app to the North American market.

July 22, 2014

Food is a major driver of the American urban experience.

Boston - Food is a major driver of the American urban experience. According to a new survey of residents of six major U.S, cities by design firm Sasaki Associates, 82% of urbanites appreciate their city's culinary offerings, and a new restaurant is the top reason the majority of them (46%) would venture to a new part of their city.

July 22, 2014

The Vaccine Center And Travel Medicine Clinic is live on the Springboard Web-based retail platform and fully integrated with QuickBooks Online.

Las Vegas - The Vaccine Center And Travel Medicine Clinic is live on the Springboard Web-based retail platform and fully integrated with QuickBooks Online. Springboard Retail offers retailers an entirely Web-based retail management platform that is fully integrated with QuickBooks Online.

This will allow The Vaccine Center And Travel Medicine Clinic to seamlessly share data between their POS and accounting software in real time.

 

July 21, 2014

Amazon.com is offering a new service, called Kindle Unlimited, aimed at consumers who do heavy book reading and/or listening.

Seattle – Amazon.com is offering a new service, called Kindle Unlimited, aimed at consumers who do heavy book reading and/or listening. The service will work similar to Netflix in that users will pay a base monthly fee for unlimited access to a catalogue of content. Instead of movies and TV shows, however, Kindle Unlimited gives Kindle users access to more than 600,000 Kindle books (and thousands of Audible audiobooks) for a flat monthly rate of $9.99 a month.

July 21, 2014

Dirk Montgomery, executive VP and CFO of Ascena Retail Group Inc. since January 2013, has accepted a position with a healthcare-related company based in Florida.

Mahwah, N.J. - Dirk Montgomery, executive VP and CFO of Ascena Retail Group Inc. since January 2013, has accepted a position with a healthcare-related company based in Florida. Ascena has initiated a search process for a new CFO.

Montgomery has agreed to remain through the end of the summer. Randy Pearce, a member of Ascena’s board of directors, chair of the Audit Committee, and former CFO of Regis Corp. from 1998 to 2011, will increase his involvement in overseeing the company’s finance department during the transition.

July 21, 2014

EconsumerServices, an online mediator between unsatisfied customers and e-commerce retailers, has signed JoTo PR as its public relations agency.

Melville, N.Y. – EconsumerServices, an online mediator between unsatisfied customers and e-commerce retailers, has signed JoTo PR as its public relations agency. JoTo PR will assist EConsumerServices in reaching its mass market of online consumers and making industry opinion leaders and government officials aware of the issue of fraud-related chargebacks.

July 21, 2014

Karl Albrecht, who along with his brother Theo, created the Aldi supermarket chain from a small shop owned by his mother, has died at the age of 94, the New York Times reported.

New York -- Karl Albrecht, who along with his brother Theo, created the Aldi supermarket chain from a small shop owned by his mother, has died at the age of 94, the New York Times reported.  

Click here for the full story.

 

July 21, 2014

GameStop customers can now exchange gift cards online for a GameStop e-gift card.

San Francisco - GameStop customers can now exchange gift cards online for a GameStop e-gift card. The new offering is part of a partnership with Cardpool, a gift card exchange platform.

With three steps, a consumer will be able to trade in plastic and e-gift cards online by filling out his or her individual gift card. Upon verifying the information and completing the transaction, a GameStop e-gift card is emailed and the recipient can either redeem the e-gift at a Game Stop store or the company’s e-commerce site.

 

July 21, 2014

The 2014 Harris Poll EquiTrend (EQ) study, which measures brand equity for more than 1,500 brands across 170 categories, finds traditional grocery store brands rank highest overall in three of the four regions surveyed.

New York – The 2014 Harris Poll EquiTrend (EQ) study, which measures brand equity for more than 1,500 brands across 170 categories, finds traditional grocery store brands rank highest overall in three of the four regions surveyed. The EQ index examines three key factors of brand equity: familiarity, quality and purchase consideration.

July 21, 2014

Loblaw Companies Ltd., owner of the Joe Fresh brand, has promoted Mario Grauso to president of Joe Fresh.

Toronto - Loblaw Companies Ltd., owner of the Joe Fresh brand, has promoted Mario Grauso to president of Joe Fresh. He was previously COO of the brand.

In his new role, Grauso oversees business strategy, operations, marketing, international development, merchandising, sourcing and design functions at Joe Fresh.

 

July 21, 2014

Office Depot Inc. has named retail veteran Mark Cosby as president, North America.

Boca Raton, Fla. – Office Depot Inc. has named retail veteran Mark Cosby as president, North America. Cosby, 55, most recently served as president of pharmacy at CVS Caremark. He will be a member of Office Depot’s executive committee and leadership team and report to Roland Smith, chairman and CEO of Office Depot.

Cosby joins Office Depot following a 30-year career at a number of leading retail chains. Prior to CVS, Cosby spent five years at Macy’s Inc., where he served in a number of executive roles, including president, stores.

July 21, 2014

Natalie Berg, global research director at Planet Retail, commented:

London -- Natalie Berg, global research director at Planet Retail, commented:

“As a branding expert, Lewis’ first task will be to define Tesco. Philip Clarke himself has admitted that the brand has baggage. It doesn’t stand for value, yet it doesn’t stand for quality, and without a clear proposition we fear that Tesco will continue to lose customers to more relevant and better-defined channels.

July 21, 2014

Demoulas Super Markets Inc., parent company of the Market Basket grocery chain, has reportedly fired some employees in the wake of inventory problems during the weekend of July 19-20.

Tewksbury, Mass. – Demoulas Super Markets Inc., parent company of the Market Basket grocery chain, has reportedly fired some employees in the wake of inventory problems during the weekend of July 19-20. According to the Boston Globe, several managers were fired the evening of Sunday, July 20 after the company noticed thinning inventories of perishable items.

July 21, 2014

Wal-Mart Stores Inc. has reportedly invested $103 million in its Indian operations with the goals of expanding its wholesale store count and increasing its online presence there.

Bentonville, Ark. – Wal-Mart Stores Inc. has reportedly invested $103 million in its Indian operations with the goals of expanding its wholesale store count and increasing its online presence there. According to the Wall Street Journal, Wal-Mart intends to increase wholesale store base in India from the current 20 to 70 in the next five years.

July 21, 2014

British retailing giant Tesco Plc on Monday said CEO Philip Clarke would step down in October, to be replaced by 27-year Unilever executive Dave Lewis, with the change effective Oct. 1.

New York -- British retailing giant Tesco Plc on Monday said CEO Philip Clarke would step down in October, to be replaced by 27-year Unilever executive Dave Lewis, with the change effective Oct. 1. Clarke, who has been with Tesco for 40 years, will remain with the retailer until January 2015.

July 21, 2014

Michael J. Kowalski, CEO of Tiffany and Co., will retire from the company effective March 31, 2015.

New York - Michael J. Kowalski, CEO of Tiffany and Co., will retire from the company effective March 31, 2015. Kowalski, who has been with Tiffany for 30 years and a member of the company’s board of directors since 1995, will continue to serve on the board in the role of non-executive chairman.

Tiffany has named Frederic Cumenal, currently the company’s president, to succeed Kowalski as CEO effective April 1, 2015. Kowalski, 62, joined Tiffany in 1983, became CEO in 1999 and assumed the role of chairman of the board in 2003.