Content about Online shopping

April 17, 2014

Target has increased the number of goods it offers for sale via online subscription by adding more than 1,600 items, according to the Associated Press.

Minneapolis – Target has increased the number of goods it offers for sale via online subscription by adding more than 1,600 items, according to the Associated Press. The chain started the service last fall, by offering some 150 baby products for delivery.

In addition to adding more items, Target is expanding the assortment to include a wider range of goods,

April 17, 2014

L.L.Bean was ranked number one in online customer service in March 2013.

New York - L.L.Bean was ranked number one in online customer service in March 2013. According to monthly benchmark analysis from customer service analysis provider StellaService, LLBean.com showed strength in email and returns, besting all other retailers in those specific service areas.

April 16, 2014

Today, consumers have more information sources to help them make purchasing decisions. Smartphones, tablets, social media and the Internet — combined with traditional shopping channels like magazines and direct mail — means that deal-finding and comparison-shopping methods are almost always at consumers’ fingertips.

By Rodney Mason, CMO, parago

Today, consumers have more information sources to help them make purchasing decisions. Smartphones, tablets, social media and the Internet — combined with traditional shopping channels like magazines and direct mail — means that deal-finding and comparison-shopping methods are almost always at consumers’ fingertips. As a result, shoppers are making their purchases faster.

April 16, 2014

Retailers are preparing for a strong Easter shopping season, with shipments of “Easter” related items up more than 22% from 2013.

New York - Retailers are preparing for a strong Easter shopping season, with shipments of “Easter” related items up more than 22% from 2013. According to analysis of shipments from December to February (the time when retailers stock their shelves for Easter) from global trade data provider Panjiva shows that U.S. retailers recorded a total of 4,610 Easter-related shipments during this period in 2013-2014, compared to 3,772 in 2012-13.

April 15, 2014

Pricer, which provides electronic shelf label solutions, has announced that Carrefour, the world’s second largest retailer, will use Pricer’s latest retail technology for a fully connected store that significantly improves the customer experience.

Atlanta -- Pricer, which provides electronic shelf label solutions, has announced that Carrefour, the world’s second largest retailer, will use Pricer’s latest retail technology for a fully connected store that significantly improves the customer experience.

Carrefour’s store in Villeneuve la Garenne is the first store worldwide that allows customers to benefit from Pricer’s integrated solution using indoor navigation, mobile shopping and SmartTAG graphic labels.

April 15, 2014

The retail industry has seen its fair share of challenges in recent years with decreased foot traffic through stores as consumers move online to purchase products. Regardless of where consumers purchase goods, returns are an issue with the NRF estimating the amount of merchandise returned in 2013 totaling $267.3 billion.

By Jim Rallo, president, retail supply chain group, Liquidity Services Inc.

The retail industry has seen its fair share of challenges in recent years with decreased foot traffic through stores as consumers move online to purchase products. Regardless of where consumers purchase goods, returns are an issue with the NRF estimating the amount of merchandise returned in 2013 totaling $267.3 billion.

April 14, 2014

A few months ago, Amazon.com made a disruptive splash in the world of home delivery with the announcement of its drone project.

A few months ago, Amazon.com made a disruptive splash in the world of home delivery with the announcement of its drone project. The new Amazon Dash mobile ordering device for AmazonFresh customers may not be as attention-grabbing as unmanned aircraft bringing goods to your door, but its potential to disrupt how consumers select and purchase items is much greater.

April 14, 2014

British luxury fashion brand Burberry blends digital and physical retailing at its new flagship in Kerry Centre, Shanghai.

London -- British luxury fashion brand Burberry blends digital and physical retailing at its new flagship in Kerry Centre, Shanghai. The three-floor location has been designed to offer multi-sensory experiences for its customers.

 Inspired by Burberry’s Regent Street flagship in London, the Shanghai store incorporates British craftsmanship and materials with cutting-edge technologies, starting with an illuminated façade that responds to changes in weather and natural light and also displays programmed animation.

April 10, 2014

Email remarketing to online customers who visit e-commerce sites but do not make a purchase can significantly boost conversion and revenue rates for online retailers

Boston – Email remarketing to online customers who visit e-commerce sites but do not make a purchase can significantly boost conversion and revenue rates for online retailers. According to a new report from the SeeWhy Conversion Academy analyzing 80 Demandware-based e-commerce sites, “The ROI of Email Remarketing for E-commerce and Brands,” on average, 97% of visitors to e-commerce sites don’t make a purchase.

April 8, 2014

Fast-evolving digital technologies, including mobile devices, social networks, apps and other forms of e-commerce, have forever changed how consumers shop.

By Dave Bruno, Director of Product Marketing, JDA Software

April 7, 2014

The recent introduction of Retail Site Intelligence (RSI), a store technology platform based on the ZigBee wireless standard and collaboratively released by Kroger, EInfochips and Wincor-Nixdor, reinforces the coming explosion of sensing technologies in retail.

The recent introduction of Retail Site Intelligence (RSI), a store technology platform based on the ZigBee wireless standard and collaboratively released by Kroger, EInfochips and Wincor-Nixdor, reinforces the coming explosion of sensing technologies in retail.

April 7, 2014

Retailers are bending over backwards to meet the growing demands of today’s ever-connected consumer; however, most are still coming up short. The traditional rinse-and-repeat practices — slashing prices, offering free shipping and promoting exclusive products — aren’t winning over fickle consumers or helping gain a leg up on the competition.

By Gary Ambrosino, TimeTrade Systems

Retailers are bending over backwards to meet the growing demands of today’s ever-connected consumer; however, most are still coming up short. The traditional rinse-and-repeat practices — slashing prices, offering free shipping and promoting exclusive products — aren’t winning over fickle consumers or helping gain a leg up on the competition.

April 4, 2014

The month of March saw a steep rise in smartphone-generated traffic, orders, and revenue by consumers to retailer smartphone-optimized websites over the year-ago period, according to mobile commerce platform Branding Brand.

New York -- The month of March saw a steep rise in smartphone-generated traffic, orders, and revenue by consumers to retailer smartphone-optimized websites over the year-ago period, according to mobile commerce platform Branding Brand. In March 2014, smartphones generated 29.4% of total online visits, up 42.7% from March 2013 (62.9% iOS, 36.4% Android). The market share of non-mobile (desktop) visits decreased 21.1% from March 2013 to March 2014.

March 31, 2014

This is not a lecture about embracing digital. Chances are you have already heard that, read that, maybe even repeated it to yourself. If not, you had better hurry up.

By Pat Dermody, president, Retale

This is not a lecture about embracing digital. Chances are you have already heard that, read that, maybe even repeated it to yourself. If not, you had better hurry up.

March 25, 2014

I recently attended the 2014 SPECS (Store Planning, Equipment, Construction Services) conference in Grapevine, Texas, and came away with some fascinating food for thought. The event, which is produced by Chain Store Age, celebrated its 50th anniversary this year.

I recently attended the 2014 SPECS (Store Planning, Equipment, Construction Services) conference in Grapevine, Texas, and came away with some fascinating food for thought. The event, which is produced by Chain Store Age, celebrated its 50th anniversary this year.

March 24, 2014

Affiliate marketer WP Marketing LLC, has opened a new online shopping mall at myextremedeals.com/pine8734.

Attica, Ohio -- Affiliate marketer WP Marketing LLC, has opened a new online shopping mall at myextremedeals.com/pine8734. As an affiliate marketing company, WP Marketing does not warehouse or sell products, but instead researches them on the online shoppers' behalf.  

March 24, 2014

Cyber Monday? For the mobile minded, every day has the potential to be a cyber-shopping event, regardless of location or device. And that’s changing both consumer expectations as well as retailers’ business models.

By Mark Wheeler, director of warehouse solutions, Motorola Solutions

March 20, 2014

Meijer has added features to its mPerks program that allows customers to store digital receipts from purchases in a single place and details exactly how much they've saved by shopping at the Grand Rapids, Mich.-based retailer.

Grand Rapids, Mich. -- Meijer has added features to its mPerks program that allows customers to store digital receipts from purchases in a single place and details exactly how much they've saved by shopping at the Grand Rapids, Mich.-based retailer. The new features are available for subscribers who enable the digital receipts option on their accounts and enter their mPerks ID each time at checkout.  

March 19, 2014

We shop almost every day – picking something up at the drug store or buying lunch, clothes shopping or getting groceries, looking for a gift or checking out a promotion – and we are doing this on the way to work, at work, at night while watching TV, online, at a store and increasingly across mobile devices. There is one thing that unites consumers in all of these instances: we expect the experience to be unified, personalized, constant, connected and, above all, seamless.

By Dave Richards, Accenture Retail

We shop almost every day – picking something up at the drug store or buying lunch, clothes shopping or getting groceries, looking for a gift or checking out a promotion – and we are doing this on the way to work, at work, at night while watching TV, online, at a store and increasingly across mobile devices. There is one thing that unites consumers in all of these instances: we expect the experience to be unified, personalized, constant, connected and, above all, seamless.
 

March 17, 2014

According to a recent IBM report, retailers should no longer feel threatened by the practice of retail showrooming. Agreed, and also great news for traditional brick-and-mortar retailers.

By David Coleman, CEO and founder, Brandoogle

According to a recent IBM report, retailers should no longer feel threatened by the practice of retail showrooming. Agreed, and also great news for traditional brick-and-mortar retailers.

Retail showrooming is a known margin killer.

March 14, 2014

In addition to wanting to efficiently find and purchase products, online shoppers also want to have fun.

Austin, Texas – In addition to wanting to efficiently find and purchase products, online shoppers also want to have fun. According to a new survey from Compare Metrics and The E-tailing Group, 70% of shoppers want to go online to browse and have fun, but find current online shopping experiences uninspiring.

When asked about their discovery experiences on top retail sites, shoppers gave a “mixed bag” average rating of six-out-of-10. Other key takeaways from the study include:

March 13, 2014

Dollar General on Thursday reported a 1.5% rise in fourth-quarter profits, below analysts’ estimates, as the retailer felt the impact of harsh winter weather, along with increased competition and low consumer confidence.

Goodlettsville, Tenn. -- Dollar General on Thursday reported a 1.5% rise in fourth-quarter profits, below analysts’ estimates, as the retailer felt the impact of harsh winter weather, along with increased competition and low consumer confidence. The company also said it plans to open approximately 700 new stores in 2014.

The retailer earned $322.2 million in the quarter ended Jan. 31, compared with $317.4 million a year earlier.

March 13, 2014

Lingering bad weather in much of the country did not keep consumers from shopping during February 2014.

Washington, D.C. – Lingering bad weather in much of the country did not keep consumers from shopping during February 2014. According to the National Retail Federation (NRF), February 2014 retail sales, which exclude automobiles, gas stations and restaurants, increased 0.2% adjusted month-to-month and 2.3% unadjusted year-over-year.

March 12, 2014

The National Retail Federation is urging Congress to pass legislation that would require online and remote sellers to collect state and local sales taxes, telling a House committee that lawmakers should level the playing field between local retailers and out-of-state competitors.

Washington, D.C. -- The National Retail Federation (NRF) is urging Congress to pass legislation that would require online and remote sellers to collect state and local sales taxes, telling a House committee that lawmakers should level the playing field between local retailers and out-of-state competitors. David French, senior VP of the NRF, told the House Judiciary Committee in a letter that legislation is needed to end the sales tax disparity.

March 12, 2014

The rise of multichannel shopping has forced retailers to begin implementing strategic omni-channel initiatives across their organizations in an effort to satisfy increasing customer demands. These initiatives are ushering in even higher customer service expectations from shoppers who have no patience for disconnected experiences that fail to match the omni-channel marketing promise.

By Loreal Lynch, VP marketing, Shopatron

The rise of multichannel shopping has forced retailers to begin implementing strategic omni-channel initiatives across their organizations in an effort to satisfy increasing customer demands. These initiatives are ushering in even higher customer service expectations from shoppers who have no patience for disconnected experiences that fail to match the omni-channel marketing promise.