Content about Online music stores

March 19, 2014

Sam's Club and Amazon.com deliver the best customer experience in the retail industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers.

Waban, Mass. -- Sam's Club and Amazon.com deliver the best customer experience in the retail industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers. Sam's Club and Amazon.com continue their reign as the highest-rated retailers for the third straight year, each earning an "excellent" rating.

February 19, 2014

Amazon.com is the top digital Canadian retailer and U.S., retailers are generally outpacing their Canadian competitors in using digital channels such as online, mobile and social.

Vancouver, Canada – Amazon.com is the top digital Canadian retailer and U.S., retailers are generally outpacing their Canadian competitors in using digital channels such as online, mobile and social. According to the new “Chasm Retail 2.0” study from Chasm Digital, the top 10 digital retailers operating in Canada are:

1. Amazon
2. Best Buy
3. Home Depot
4. Sears
5. Lululemon
6. Costco
7. Chapters
8. London Drugs
9. Lowes
10. Canadian Tire

February 12, 2014

Amazon said it is hiring more than 2,500 full-time workers at order-fulfillment centers across the country.

Seattle -- Amazon said it is hiring more than 2,500 full-time workers at order-fulfillment centers across the country.

"Today, we're excited to announce 2,500 full-time jobs, bringing new employment opportunities to local communities across the country," said Mike Roth, Amazon’s VP of North America operations, in a company statement.

February 7, 2014

Amazon.com is using image recognition technology to allow consumers to simply wave an iPhone in front of a product and automatically have it placed on their Amazon shopping list.

Seattle – Amazon.com is using image recognition technology to allow consumers to simply wave an iPhone in front of a product and automatically have it placed on their Amazon shopping list. The feature, called Flow, is designed to be a quicker way to search for products than by typing their name or scanning their bar code. To access it, users must have the latest Amazon app update.

January 9, 2014

You’ve got to hand it to Amazon.com. While consistently turning a profit has eluded Amazon for the past 18 years, the company has consistently taken a lead in disrupting retail.

You’ve got to hand it to Amazon.com. While consistently turning a profit has eluded Amazon for the past 18 years, the company has consistently taken a lead in disrupting retail. Whether it’s inventing e-commerce as a mainstream B2C transactional channel, taking a leading role in hosted cloud services with Amazon Web Services or helping to usher in the tablet era with Kindle e-readers, Amazon.com has never been afraid to do things in a way that alters how retail business is conducted.

December 30, 2013

More than one million customers around the world joined the Amazon Prime membership program in the third week of December.

Seattle — More than one million customers around the world joined the Amazon Prime membership program in the third week of December. The entire 2013 holiday season was the best ever for Amazon, with more than 36.8 million items ordered worldwide on Cyber Monday, or 426 items per second.

December 12, 2013

Amazon.com is the most popular U.S. online retail site when it comes to having web content shared on Pinterest, the pin-board style social network, in the run up to Christmas 2013.

New York -- Amazon.com is the most popular U.S. online retail site when it comes to having web content shared on Pinterest, the pin-board style social network, in the run up to Christmas 2013. The findings come from a study by digital marketing software and services specialist Searchmetrics.

In a study of ten top U.S. retail sites, images and pages from Amazon.com are being shared most frequently on Pinterest, with Walmart and Apple taking second and third positions respectively.

December 2, 2013

Amazon.com hopes to someday deliver packages to its customers using unmanned drone aircraft.

Seattle – Amazon.com hopes to someday deliver packages to its customers using unmanned drone aircraft.

According to numerous media reports, Amazon CEO Jeff Bezos said during an interview on the TV news program 60 Minutes aired Dec.1 that the company is currently testing the use of drones to pick up customer orders in buckets from fulfillment centers to enable delivery within 30 minutes of a customer executing an online transaction.

November 22, 2013

Toys ‘R’ Us, which carries about 425 of the same video games as Amazon.com, is on average 37% higher priced than Amazon as of Nov 21.

Ottawa, Ontario – Toys ‘R’ Us, which carries about 425 of the same video games as Amazon.com, is on average 37% higher priced than Amazon as of Nov 21. The latest Amazon Holiday Pricing Insights report from pricing solutions provider 360pi also found that the toy retailer has been keeping prices high during the last month and even increasing them during the week of Nov. 21, which may point to a deep discount strategy the week of Nov. 28.

Some other findings include:

November 15, 2013

Amazon.com has the best price on products in its assortment about 80% of the time. However, the new “Amazon Holiday Pricing Insights” analysis from pricing technology provider 360pi shows that Amazon does have weak spots, and that retailers can compete with the online giant, especially if they can beat Amazon on other non-price purchase factors.

Ottawa, Canada – Amazon.com has the best price on products in its assortment about 80% of the time. However, the new “Amazon Holiday Pricing Insights” analysis from pricing technology provider 360pi shows that Amazon does have weak spots, and that retailers can compete with the online giant, especially if they can beat Amazon on other non-price purchase factors.

October 9, 2013

Login and Pay with Amazon allows customers of participating companies to go from browsing to buying in just a few clicks using their Amazon account information.

New York -- Amazon rolled out a new service that streamlines how customers transact with online merchants. Login and Pay with Amazon allows customers of participating companies to go from browsing to buying in just a few clicks using their Amazon account information.

October 9, 2013

Amazon remains the world's most trusted retailer despite widespread criticism of its tax affairs and labor disputes.

New York -- Amazon remains the world's most trusted retailer despite widespread criticism of its tax affairs and labor disputes.

The Internet giant topped a poll of 30,000 consumers in nine countries although the research by OC&C, unveiled on the closing day of the World Retail Congress, revealed that “its crown has very much slipped.”

Consumers were asked to rank nearly 600 retailers on a range of factors such as trust, value for money, service, product, and multichannel capability.

September 18, 2013

Staples and RadioShack Corp. have removed Amazon lockers from their stores, according to Bloomberg. The chains were among a group of retailers who have been testing the system.

New York -- Staples and RadioShack Corp. have removed Amazon lockers from their stores, according to Bloomberg. The chains were among a group of retailers who have been testing the system.

According to the report, Staples ended the partnership with Amazon because it didn’t meet the criteria the two companies set up, while RadioShack said the program did not fit with its strategy.

 

August 28, 2013

Amazon.com has introduced the Mobile Associates API for Kindle Fire and other Android devices, enabling developers to sell physical and digital items from Amazon.com within their apps and games.

Seattle – Amazon.com has introduced the Mobile Associates API for Kindle Fire and other Android devices, enabling developers to sell physical and digital items from Amazon.com within their apps and games. Developers and members of the Amazon Associates program (the API is technically an extension of the program) can now sell a single item from within an app or game, showcase a category of goods, or bundle the purchase of physical goods with the purchase of digital goods.

August 2, 2013

Readers now prefer e-books to printed paperbacks and use social media to help make purchase decisions, and Amazon.com is the overwhelming first choice for book purchases.

Portsmouth, R.I. -- Readers now prefer e-books to printed paperbacks and use social media to help make purchase decisions, and Amazon.com is the overwhelming first choice for book purchases. Results of a survey of almost 3,000 readers conducted by novelist Marie Force show that 77% of respondents read e-books and 52% read paperbacks, although multiple answers to this questions were allowed meaning some readers may use both formats.

June 5, 2013

Amazon has launched an online shopping site in India, but, in line with the nation’s rules, it will only be able to service other retailers.

New York -- Amazon has launched an online shopping site in India, but, in line with the nation’s rules, it will only be able to service other retailers.

The e-commerce giant has gone live with an e-commerce marketplace where local retailers can list books and DVDs under Amazon’s banner and use its delivery services to get them to buyers, according to The Financial Times. Amazon will start selling mobile phones and cameras within weeks.

March 19, 2013

Research results released by consulting firm Temkin Group revealed, among retailers, Sam’s Club and Amazon earned top marks.

Waban, Mass. -- Research results released Tuesday by consulting firm Temkin Group revealed, among retailers, Sam’s Club and Amazon earned top marks.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

February 12, 2013

Amazon has extended its domination of e-retail into the mobile platform, according to the ForeSee Mobile Satisfaction Index: Holiday Retail Edition, released by ForeSee.

Ann Arbor, Mich. -- Amazon has extended its domination of e-retail into the mobile platform, according to the ForeSee Mobile Satisfaction Index: Holiday Retail Edition, released on Tuesday by ForeSee.

In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies.

February 12, 2013

In a survey released Tuesday, Amazon.com topped America’s list of companies with great reputations, joined by Apple and Google in the top five.

New York -- In a survey released Tuesday, Amazon.com topped America’s list of companies with great reputations, joined by Apple and Google in the top five.

The 2013 Harris Poll Reputation Quotient, which polls the general public about the reputations of the 60 most visible U.S. companies, put Amazon in the top spot for the first time, although it consistently has earned high rankings. Amazon edged out Apple, which ranked first last year and second in 2013.

Walt Disney Co., Google, and Johnson & Johnson completed the top five.

November 30, 2012

Amazon and Costco lead the pack lead the pack when it comes to the e-tailers that have most satisfied their customers, according to the 2012 Harris Poll Shopper Satisfaction Study of Online Retailers.

New York -- Amazon and Costco lead the pack lead the pack when it comes to the e-tailers that have most satisfied their customers, according to the "2012 Harris Poll Shopper Satisfaction Study of Online Retailers." The survey used a 100-point scale to measure customer satisfaction with the e-commerce sites of 14 big retailers. Amazon.com ranked first with a score of 82.

November 6, 2012

According to a report by Reuters, Staples will install Amazon lockers inside its U.S. stores, providing consumers an alternative location to receive packages from the online retailer.

New York -- According to a Monday report by Reuters, Staples will install Amazon lockers inside its U.S. stores, providing consumers an alternative location to receive packages from the online retailer.

According to the report, customers are sent an email code with a pickup code for opening the locker. Shoppers then have three days to retrieve the package.

 

September 21, 2012

Amazon.com, Trader Joe’s and Costco Wholesale Corp. came out on top with consumers in a survey by global consulting firm OC&C Strategy Consultants. Rounding out the top five were Zappos and iTunes.

July 25, 2012

American Apparel said it has launched three new merchant stores on Amazon Marketplace in the U.K., Germany and Japan.

Los Angeles -- American Apparel said Wednesday it has launched three new merchant stores on Amazon Marketplace in the U.K., Germany and Japan.
 
The three new stores follow American Apparel's U.S. deal with Amazon, which launched in 2010.
 
Orders will be processed and shipped from American Apparel's headquarters in downtown Los Angeles and returns will be accepted and processed locally by the company’s offices in those countries.
 

May 9, 2012

Amazon continues to set the bar higher, achieving the highest rating on the annual Top 100 E-Retail Satisfaction Index by customer experience analytics firm ForeSee.

Ann Arbor, Mich. -- Amazon continues to set the bar higher, achieving the highest rating on the annual Top 100 E-Retail Satisfaction Index by customer experience analytics firm ForeSee. Amazon outdid its 2011 score, climbing three points to 89, and four points higher than the second highest scoring websites, Apple.com (85) and QVC.com (85). (Scores of 80 or higher on ForeSee's 100-point scale are considered superior customer satisfaction performances.)

February 21, 2012

Is it any wonder that online giants Google and Amazon are both reportedly planning to test the waters with physical stores?

Is it any wonder that online giants Google and Amazon are both reportedly planning to test the waters with physical stores? Certainly not when you look at some of the retail stats from Apple’s amazing first quarter (ended Dec. 31, 2011). The company had record revenues of $46.3 billion, and its stores continue to astound.

Consider: