Content about Odor

January 20, 2011

An overwhelming 99% of U.S. adults say poor cleanliness negatively impacts their perception of a retail store, according to a survey released Thursday.

Cincinnati -- An overwhelming 99% of U.S. adults say poor cleanliness negatively impacts their perception of a retail store, according to a survey released Thursday. More specifically, dirty restrooms and unpleasant odor ranked as top annoyances over poor customer service, in the survey which was conducted by Harris Interactive for Cintas Corp.

April 30, 2007

Retailers are discovering the important role scent can play in the retail environment. Although scent...