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April 23, 2014

Calypso St. Barth Inc. has obtained a $17.5 million senior-secured credit facility from Salus Capital Partners LLC.

Long Island City, N.Y. – Calypso St. Barth Inc. has obtained a $17.5 million senior-secured credit facility from Salus Capital Partners LLC. The financing will be used to refinance its current lender, general corporate purposes and continued store growth.

“The Salus team has demonstrated a deep understanding of our business,” remarked David Stiffman, president and CFO of Calypso St. Barth. “The new facility with Salus provides us the ability to capitalize on our business momentum and execute our growth strategies.”

April 23, 2014

Dunkin’ Donuts has signed multi-unit store development agreements with two new franchise groups to develop 20 new restaurants in South Orange County and the San Fernando Valley area of California during the next several years.

Canton, Mass. – Dunkin’ Donuts has signed multi-unit store development agreements with two new franchise groups to develop 20 new restaurants in South Orange County and the San Fernando Valley area of California during the next several years. The two franchise groups and their development plans include:

April 23, 2014

Federal Express Canada Ltd. has reached an agreement with Home Hardware Stores Ltd. that allows individual dealer-owners the ability to house full-service FedEx Authorized ShipCenters within their stores.

Mississauga, Canada - Federal Express Canada Ltd. has reached an agreement with Home Hardware Stores Ltd. that allows individual dealer-owners the ability to house full-service FedEx Authorized ShipCenters within their stores. The FedEx Authorized ShipCenters will be rolled out across Canada in a series of implementation waves throughout the year.

April 23, 2014

Hooters of America LLC has activated Sparkfly to enhance and streamline the capabilities of its new HootClub loyalty program.

Atlanta - Hooters of America LLC has activated Sparkfly to enhance and streamline the capabilities of its new HootClub loyalty program. Through the relationship with Sparkfly, Hooters will gain the ability to redeem digital promotions at any location, regardless of which POS technology is used.

April 23, 2014

TV personality and fashion designer Kelly Osbourne is joining the omni-channel marketing campaign to promote PetSmart’s new “Pet Expressions” line of grooming services.

Phoenix – TV personality and fashion designer Kelly Osbourne is joining the omni-channel marketing campaign to promote PetSmart’s new “Pet Expressions” line of grooming services. Osbourne will serve as a “trend spotter” and also offer tips and advice on pet grooming.

The Pet Expressions campaign will include videos and postings on social media sites including Facebook, Twitter and Instagram.

April 23, 2014

Lacoste has selected Manhattan Associates' Enterprise Order Management solution to orchestrate its omni-channel retail operations and facilitate the company's continued growth.

Paris – Lacoste has selected Manhattan Associates' Enterprise Order Management solution to orchestrate its omni-channel retail operations and facilitate the company's continued growth. With Manhattan's technology, Lacoste intends to deliver a consistent brand and unified shopping experience to its customers.

April 23, 2014

Mackenthun's Fine Foods is rolling out a suite of nutrition tools through a partnership with ShopWell, a personalized nutrition app.

Waconia, Minn. - Mackenthun's Fine Foods is rolling out a suite of nutrition tools through a partnership with ShopWell, a personalized nutrition app. Shoppers in Mackenthun's will be able to learn about the health benefits of foods, find healthier alternatives for their nutrition goals, and avoid allergens.

April 23, 2014

The eight-day run up to Easter 2014 fell shy of the previous year’s comparable period by 9.3% in traffic and 8.9% in sales.

New York - The eight-day run up to Easter 2014 fell shy of the previous year’s comparable period by 9.3% in traffic and 8.9% in sales. According to data from retail analytics provider RetailNext, there was a 1.2- percentage-point improvement in conversion, which helped generate a sales decline that was less than the traffic decline.

April 23, 2014

Sears is offering a new service called Get Advice to members of its Shop Your Way omni-channel loyalty program.

Hoffman Estates, Ill. – Sears is offering a new service called Get Advice to members of its Shop Your Way omni-channel loyalty program. Shop Your Way members can post online requests for advice on shopping decisions and receive answers from both Sears associates and other loyalty members.

In addition to posting answers, members can also vote on answers they think are the most helpful. The service is designed to generate answers within minutes and currently is only open Shop Your Way members shopping at Sears and not Kmart.

 

April 23, 2014

Starbucks Corp. has filed building permits to open a La Boulange bakery location in Los Angeles.

Seattle – Starbucks Corp. has filed building permits to open a La Boulange bakery location in Los Angeles. The permits do not specify a time when Starbucks plans to open the new store.

Starbucks purchased the La Boulange chain in 2012 and currently sells La Boulange-branded baked goods in U.S. Starbucks outlets. However, while there are 22 La Boulange stores in San Francisco, this would be the first location outside that market. Starbucks has previously said it wants to expand La Boulange nationally.

 

April 23, 2014

StyleChat is a new, recently launched smartphone fashion app. The free app allows users to find the latest fashion trends from anywhere online.

Fremont, Calif. - StyleChat is a new, recently launched smartphone fashion app. The free app allows users to find the latest fashion trends from anywhere online.

Users can then create unique collections, style looks and mix-and-match pieces with items they already have. Consumers can also try on looks on their selfie, and when ready to buy, purchase with one tap.

April 23, 2014

SuperValu Inc. swung to a profit in the fourth quarter of fiscal 2014 from a net loss in the fourth quarter of the prior fiscal year.

Minneapolis – SuperValu Inc. swung to a profit in the fourth quarter of fiscal 2014 from a net loss in the fourth quarter of the prior fiscal year. Net earnings were a better-than-expected $26 million, compared to a net loss of $1.41 billion a year earlier.

In addition, net sales rose 1.4% to $3.95 billion from $3.9 billion and same-store sales increased 3.5%. The substantial improvement in profits partially resulted from a significant decrease in charges and costs.

April 23, 2014

The percentage of large organizations that have reached the two highest levels of customer experience maturity has grown from 6% in 2013 to 10% this year.

Waban, Mass. - The percentage of large organizations that have reached the two highest levels of customer experience maturity has grown from 6% in 2013 to 10% this year. During the same period, the percentage of companies in the lowest level of maturity has dropped from 40% to 31%, according to a new report from Temkin Group, “The State of Customer Experience Management 2014.”

Other findings include:

April 23, 2014

Timesly, a facial detection time clock app for iPad, has launched, allowing employees to clock in or out of work by snapping their photo using Timesly’s FaceCheck technology.

Ft. Lauderdale, Fla. - Timesly, a facial detection time clock app for iPad, has launched, allowing employees to clock in or out of work by snapping their photo using Timesly’s FaceCheck technology. Now available for download via the App Store, FaceCheck uses the iPad’s camera to detect and hone in on the user, adding their picture to a log of every photo ever captured of that person.

FaceCheck will soon include true facial recognition technology, at no additional cost.

April 22, 2014

Arby's Restaurant Group Inc. (ARG), franchisor of Arby’s, has signed development agreements with new and existing franchisees.

Atlanta - Arby's Restaurant Group Inc. (ARG), franchisor of Arby’s, has signed development agreements with new and existing franchisees. ARG recently sold 14 company-operated restaurants in Tampa, Fla., to Mosaic Investments Inc., a fully integrated investment firm based in Atlanta. In addition to remodeling existing locations slated to commence at the end of 2014, Mosaic has committed to build 13 new Arby's restaurants in the Tampa area during the next nine years.

April 22, 2014

Barney’s New York has released its iPad app. Created in partnership with mobile development and design firm Fueled, the app will allow users to experience the shopping functionality found on Barneys.com seamlessly integrated with relevant and exclusive content, providing background and insight into purchases.

New York – Barney’s New York has released its iPad app. Created in partnership with mobile development and design firm Fueled, the app will allow users to experience the shopping functionality found on Barneys.com seamlessly integrated with relevant and exclusive content, providing background and insight into purchases.

April 22, 2014

E-commerce company Birchbox, which provides subscribers with monthly boxes of personalized beauty products for a monthly fee, has launched managed fulfillment operations and small parcel management with third party logistics provider OHL.

New York -- E-commerce company Birchbox, which provides subscribers with monthly boxes of personalized beauty products for a monthly fee, has launched managed fulfillment operations and small parcel management with third party logistics provider OHL. The new fulfillment center is located in Mount Juliet, Tenn., providing a more centralized location and faster transit times for Birchbox customers across the U.S.

April 22, 2014

DGSE Companies Inc. has named James D. “Dusty” Clem to the positions of chairman, president and CEO, effective immediately.

Dallas - DGSE Companies Inc. has named James D. “Dusty” Clem to the positions of chairman, president and CEO, effective immediately. Clem replaces James Vierling, who has resigned as CEO and as a director of DGSE to accept a position with Elemetal LLC, DGSE’s largest shareholder.

April 22, 2014

The National Retail Federation (NRF) was recognized on Earth Day, April 22, by the U.S. Environmental Protection Agency (EPA) with its 2014 SmartWay Affiliate Challenge award.

Washington, D.C. - The National Retail Federation (NRF) was recognized on Earth Day, April 22, by the U.S. Environmental Protection Agency (EPA) with its 2014 SmartWay Affiliate Challenge award. The EPA recognized NRF for supporting policies and practices that reduce truck emissions and enhance freight efficiency.

The SmartWay Affiliate Challenge is a national challenge developed by the EPA to acknowledge organizations that do an exceptional job supporting the partnership’s freight sustainability goals.

April 22, 2014

InReality, a customer experience strategy and design firm, is offering a retail customer experience measurement tool called Reality Gap Analysis.

Atlanta - InReality, a customer experience strategy and design firm, is offering a retail customer experience measurement tool called Reality Gap Analysis. Reality Gap Analysis delivers a quantifiable assessment of the gaps between a brand's self-perception and a customer's reality.

April 22, 2014

McDonald’s Corp. reported net income of $1.2 billion in the first quarter of fiscal 2014, a 5.5% decline from $1.27 billion in the same quarter a year earlier.

Oak Brook, Ill. – McDonald’s Corp. reported net income of $1.2 billion in the first quarter of fiscal 2014, a 5.5% decline from $1.27 billion in the same quarter a year earlier. Total revenues grew 1% to $6.7 billion, from $6.2 billion.

April 22, 2014

Nordstrom plans to open a Nordstrom Rack at University Crossing in Orem, Utah.

Seattle -- Nordstrom plans to open a Nordstrom Rack at University Crossing in Orem, Utah.

The approximately 30,000-sq.-ft. store is scheduled to open in spring 2015. University Crossing is owned and managed by University Crossing Shopping Center.

April 22, 2014

Pier 1 Imports is facing criticism this week for its policies regarding leave for pregnant workers.

San Jose, Calif. -- Pier 1 Imports is facing criticism this week for its policies regarding leave for pregnant workers. Nearly 50,000 people have signed a petition from anti-sexism group UltraViolet to demand Pier 1 stop what the petition says is discrimination against pregnant workers.

April 22, 2014

Troy Risch, executive VP of store operations at RadioShack Corp., has resigned to pursue other unspecified interests.

Fort Worth, Texas – Troy Risch, executive VP of store operations at RadioShack Corp., has resigned to pursue other unspecified interests. The resignation is effective April 18, and his duties will be temporarily taken over by other executives.

Risch joined the company in December 2012. RadioShack is currently in the process of closing 1,000 stores. He previously spent 19 years at Target Corp. No timetable has been given to hire a permanent replacement.

 

April 22, 2014

Rent-A-Center Inc. reported declining net earnings for first quarter 2014, even as revenues slightly grew.

Plano, Texas – Rent-A-Center Inc. reported declining net earnings for first quarter 2014, even as revenues slightly grew. The company said it plans to optimize its U.S. store footprint by consolidating about 150 stores into existing stores by the end of the second quarter of fiscal 2014.

Net earnings fell 37% to $28.9 million from $46.1 million, while total revenues increased 1.8% to $833.7 million from $819.3 million. Same-store sales dropped 0.8%.