Content about Newegg

August 5, 2014

Newegg announced the addition of Visa Checkout, a new payment service that simplifies the process of buying online.

Los Angeles -- Newegg announced the addition of Visa Checkout, a new payment service that simplifies the process of buying online. Visa Checkout can be used when shopping Newegg from a desktop computer and mobile devices.

July 1, 2014

Newegg is partnering with BitPay to accept Bitcoin payments on Newegg.com. The company’s registered customers can now pay using Bitcoin through BitPay.

Los Angeles – Newegg is partnering with BitPay to accept Bitcoin payments on Newegg.com. The company’s registered customers can now pay using Bitcoin through BitPay.

With BitPay’s platform, Newegg can accept Bitcoin payments and also handle refunds and payment exceptions using the Bitpay Bitcoin API. When completing an order on Newegg.com, customers can now select “Bitcoin” from the list of available payment methods during stage two of the order process.

July 1, 2014

Newegg is partnering with BitPay to accept Bitcoin payments on Newegg.com. The company’s registered customers can now pay using Bitcoin through BitPay.

Los Angeles – Newegg is partnering with BitPay to accept Bitcoin payments on Newegg.com. The company’s registered customers can now pay using Bitcoin through BitPay.

With BitPay’s platform, Newegg can accept Bitcoin payments and also handle refunds and payment exceptions using the Bitpay Bitcoin API. When completing an order on Newegg.com, customers can now select “Bitcoin” from the list of available payment methods during stage two of the order process.

December 28, 2013

Newegg has filed an opposition to Soverain Software's petition for the Supreme Court to review a January 2013 ruling by the Federal Court of Appeals in the Eastern District of Texas that found Newegg and other e-commerce retailers did not violate a patent on e-commerce shopping cart technology held by Soverain.

Los Angeles – Newegg has filed an opposition to Soverain Software's petition for the Supreme Court to review a January 2013 ruling by the Federal Court of Appeals in the Eastern District of Texas that found Newegg and other e-commerce retailers did not violate a patent on e-commerce shopping cart technology held by Soverain. In district court actions in the Eastern District of Texas, Soverain had obtained settlements and won jury verdicts estimated at more than $70 million.

October 7, 2013

Beyond the Rack, Currys, lastminute.com, Newegg and PC World have gone live on MasterPass, the digital platform from Master Card. More than 20,000 leading retailers in the United States, Canada, the United Kingdom and Australia are now on the platform, according to Master Card.

Purchase, N.Y. -- Beyond the Rack, Currys, lastminute.com, Newegg and PC World have gone live on MasterPass, the digital platform from Master Card. More than 20,000 leading retailers in the United States, Canada, the United Kingdom and Australia are now on the platform, according to Master Card.

February 26, 2013

Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.

Ann Arbor, Mich. -- Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index. In fact, it’s at an all time high, up 0.7% to 76.6 in 2012 on ACSI’s 100-point scale. And once again, Publix is on top, outperforming all other retailers (physical and pure online players) with a score of 86.

May 9, 2012

Amazon continues to set the bar higher, achieving the highest rating on the annual Top 100 E-Retail Satisfaction Index by customer experience analytics firm ForeSee.

Ann Arbor, Mich. -- Amazon continues to set the bar higher, achieving the highest rating on the annual Top 100 E-Retail Satisfaction Index by customer experience analytics firm ForeSee. Amazon outdid its 2011 score, climbing three points to 89, and four points higher than the second highest scoring websites, Apple.com (85) and QVC.com (85). (Scores of 80 or higher on ForeSee's 100-point scale are considered superior customer satisfaction performances.)

May 13, 2011

Amazon.com was the top performer in a review of the Top 100 online retailers by ForeSee Results.

Ann Arbor, Mich. -- Amazon.com was the top performer in a review of the Top 100 online retailers by ForeSee Results. The annual report, Top 100 E-Retail Satisfaction Index, includes individual satisfaction scores with the 100 top e-retailers for the past seven years, allowing for comparisons over time and between companies.

April 28, 2011

Newegg and QVC took top honors in the retail category in Compuware Gomez’s Best of the Web 2010 Awards, which honor the strongest web performers across various industries.

New York City -- Newegg and QVC took top honors in the retail category in Compuware Gomez’s Best of the Web 2010 Awards, which honor the strongest web performers across various industries. The retail winners were determined based on the annual cumulative response time, availability and consistency of their web and mobile sites, as well as multi-step business process transactions.

January 11, 2011

Zappos.com took top honors in the sixth annual NRF Foundation/American Express Customers' Choice Survey, whose results were released at the National Retail Federation's Annual Convention and Expo in New York City.

Zappos.com took top honors in the sixth annual NRF Foundation/American Express Customers' Choice Survey, whose results were released at the National Retail Federation's Annual Convention and Expo in New York City. The survey, conducted by BIGresearch, is designed to gauge consumer attitudes toward retailers' customer service and provide a list of the retailer that offer the best customer service (as judged by consumers).

The Top 10 retailers in the ranking were:

January 4, 2011

QVC provided the best online experience for its mobile website and Dell provided the best experience for its desktop site, according to Gomez, the web performance division of Compuware Corp.

Lexington, Mass. -- QVC provided the best online experience for its mobile website and Dell provided the best experience for its desktop site, according to Gomez, the web performance division of Compuware Corp. The company completed its seasonal report card of mobile shopping and websites by announcing the Top 5 retailers with the highest performance satisfaction index scores.

December 3, 2010

The National Retail Federation on Friday released its 2010 list that annually ranks the 10 stores with the best customer service.

New York City -- The National Retail Federation on Friday released its 2010 list that annually ranks the 10 stores with the best customer service.

The list is based on surveys of more than 9,000 shoppers, all asked the following question: “Thinking of all the different retail formats (store, catalog, Internet or home shopping), which retailer delivers the best customer service?”

In total, the NRF ranked 46 stores, and will release the complete list in January.

November 29, 2010

Amazon.com, Nordstrom and J.C. Penney are just a few of the retailers that made the grade on the list of the top 10 retailers for customer service as selected by shoppers in the sixth annual NRF Foundation/American Express Customers’ Choice survey.

Washington - Amazon.com, Nordstrom and J.C. Penney are just a few of the retailers that made the grade on the list of the top 10 retailers for customer service as selected by shoppers in the sixth annual NRF Foundation/American Express Customers’ Choice survey.

The survey, which asked 9,291 shoppers which retailer provides the best customer service, was conducted by BIGresearch. In alphabetical order, the top 10 retailers for customer service are:

  • Amazon.com

  • J.C. Penney

January 31, 2008

Satisfaction guaranteed is a mantra that many companies purport to live by, but customers say...