Content about Mobile, Alabama

Seattle -- Mobile payments took another step forward with the announcement that Starbucks Coffee Co. has entered into a partnership with Square, a mobile-payment start-up. Starbucks will invest $25 million in Square -- part of the latest round of financing -- and Starbucks chairman, president and CEO Howard Schultz will join Square’s board of directors. Square was founded in 2009 by Jack Dorsey, creator of Twitter.

Armonk, N.Y. -- IBM’s fifth-annual Online Retail Holiday Readiness Report has uncovered that 2012 may just be the year of mobile.

Based on data from more than 500 U.S. retailers, the report found that online mobile sales increased 88.8% in the second quarter of 2012 compared with the same quarter in the prior year.

And IBM is forecasting that mobile sales will reach 20% of total online holiday sales this holiday season, and that mobile traffic will close in on 25%.

Chicago -- Amazon ranks as the coolest mobile or social affiliate program,  according to a survey conducted by EPiServer, a provider of multichannel digital marketing and e-commerce software. The  survey was conducted among CEOs, VPs, directors and e-commerce managers at more than 94 organizations including retailers, manufacturers, wholesalers, catalogers, web-only merchants and local-retailers.

Armonk, N.Y. -- Mobile shopping rose in the second quarter while social media sales fell, providing an indication of where U.S. retailers may invest in order to capture the attention and loyalty of the digital consumer, according to a new report from IBM.

The IBM Retail Online Index, a cloud-based analysis of the online retail sector, reported that retailers experienced 15% growth in sales from mobile devices but saw a 20% decline in sales traced to social media based on a much smaller base over this three-month period.

Atlanta -- Burger King Corp. has launched a mobile payments pilot program in partnership with Firethorn Mobile, a subsidiary of Qualcomm Inc.

The BK Mobile Crown Card allows consumers to pay for their purchase by using an Android or iOS-based phone to scan a QR tag placed on counters or drive-up windows of participating restaurants. The pilot is taking place in approximately 50 Burger King restaurants in Salt Lake City, and surrounding metropolitan areas.
 

Duluth, Ga. -- Airport retailers around the globe are missing out on valuable opportunities to generate more revenue from time-starved and mobile-enabled travelers, according to a recent survey by NCR Corp., a leading provider of airline and airport self-service, retail, wayfinding and mobile solutions.

Barcelona -- eBay on Monday announced a number of strategic moves including a new partnership with major carrier Three.co.uk; integrations with merchants such as Yotel and Entradas.com; and mobile app updates that evolve mobile commerce selling and shopping experiences for consumers.

Ann Arbor, Mich. -- A mobile commerce study released Thursday by customer experience analytics firm ForeSee found that Apple and Amazon rank far above all other retailers when it comes to mobile customer satisfaction.

When measuring how satisfied customers are with mobile shopping experiences of 16 of the largest e-retailers in the United States, Apple and Amazon, which scored 85 and 84, respectively, on the study’s 100-point scale, topped the list by a wide margin.

Boston -- On The Spot Systems, a mobile systems provider, announced that 7-Eleven is using its Survey on the Spot mobile survey platform to capture feedback from managers in the field. 7-Eleven recognized the critical importance of gaining timely and accurate market-level data in order to make better business decisions and began using the mobile survey system in March, according to On The Spot Systems.

San Francisco — JoS. A. Bank's mobile checkout on Black Friday saw an increase of over 3,000%, compared with its previous daily average.

The m.josbank.com site, powered by 5th Finger's RedShop, has been in operation since early 2011 and offers on-the-go shoppers a detailed product catalog, reviews, educational tools and offers. "JoS. A. Bank considers mobile a critical part of its multichannel strategy, and another way to provide customers with a friendly, quick, and convenient shopping experience,” said Pete Zophy, divisional VP of Ecommerce.

Seattle -- Starbucks has racked up 26 million mobile transactions since it launched its mobile payment program in January. Currently, the top five U.S cities for Starbucks mobile app adoption are New York, Seattle, San Francisco, Chicago, and San Jose.

In the first nine weeks of the program, there were 3 million transactions and in comparison for the nine week period starting in October, there were 6 million transactions, demonstrating a significant jump in customer adoption and use, the company reported.