Content about Mobile commerce

May 15, 2013

Consumers shopping online for Mother’s Day gifts was up 15%, spurred by mobile commerce growth of 23% over 2012, according to IBM’s Digital Analytics Benchmark, a cloud-based analysis of the online retail market.

ARMONK, N.Y. -- Consumers shopping online for Mother’s Day gifts was up 15%, spurred by mobile commerce growth of 23% over 2012, according to IBM’s Digital Analytics Benchmark, a cloud-based analysis of the online retail market.

May 2, 2013

It's no secret that consumers are adopting mobile technology at a breakneck pace and integrating it into every part of their lives, including shopping. But while the retail industry generally understands that mobile technology CAN add significant value to both the customer experience and their own bottom line, it may not exactly know HOW or WHY this is the case.

It's no secret that consumers are adopting mobile technology at a breakneck pace and integrating it into every part of their lives, including shopping. But while the retail industry generally understands that mobile technology CAN add significant value to both the customer experience and their own bottom line, it may not exactly know HOW or WHY this is the case.

April 22, 2013
Survey results released by Alliance Data Retail Services found that many mothers are tapping into their mobile phones’ capabilities to help with their hectic lives, whether via text, tag or talk.

Dallas -- Survey results released Monday by Alliance Data Retail Services found that many mothers are tapping into their mobile phones’ capabilities to help with their hectic lives, whether via text, tag or talk.

April 17, 2013

Demandware said that Crabtree & Evelyn has re-launched its U.S. e-commerce site, Crabtree-evelyn.com, on the Demandware Commerce platform.

Burlington, Mass. -- Demandware said Tuesday that Crabtree & Evelyn has re-launched  its U.S. e-commerce site, Crabtree-evelyn.com, on the Demandware Commerce platform. In addition, Crabtree & Evelyn is leveraging Demandware’s web design capabilities to extend the online shopping experience to smartphones and tablets.

The 500+-store Crabtree & Evelyn also plans to use Demandware Commerce to support its global expansion strategy.

March 15, 2013

Mobility is sure to play an increasingly important role in Macy's omnichannel future, both in commerce and marketing. But don't look for the company to take a cookie-cutter approach.

February 25, 2013

Visa Inc. has entered into an agreement with mobile commerce provider ROAM, an Ingenico company, to enable merchants of all sizes to accept electronic payments using mobile technology.

New York -- Visa Inc. has entered into an agreement with mobile commerce provider ROAM, an Ingenico company, to enable merchants of all sizes to accept electronic payments using mobile technology. The companies aim to displace cash payments by expanding the reach of electronic payments to new merchant categories, and by making it easier for merchants and acquirers to take advantage of secure mobile acceptance solutions.

February 15, 2013

Despite the backdrop of continued economic uncertainty, 2012 was a strong year for retail e-commerce, according to comScore’s “2013 U.S. Digital Future in Focus” report.

Reston, Va. -- Despite the backdrop of continued economic uncertainty, 2012 was a strong year for retail e-commerce, according to comScore’s “2013 U.S. Digital Future in Focus” report. Throughout the year, growth rates versus the prior year remained in the mid-teens to outpace growth at brick-and-mortar retail by a factor of approximately four times.

December 27, 2012

Getting closer to the customer has always been important to retailers, but never more so than it is today. Chain Store Age spoke with SAP’s Lori Mitchell-Keller about the transformational shifts that are shaking up the retail model.

All the buzz today is about how retailers need to get closer to the customer, but what exactly does it mean?

December 27, 2012

When it comes to mobile commerce and digital solutions, Sears Holdings has evolved into a best-in-class company, one that has truly embraced the cross-channel shopping experience. Seeking ways to make shopping more convenient for its customers, the chain was among the first to offer visibility to in-store inventory, as well as the ability to buy online and pick up in-store.

December 19, 2012

On-demand e-commerce solution-provider Demandware said that Pier 1 Imports has delivered the initial phases of its omnichannel strategy, which includes its new e-commerce-enabled Pier1.com website (launched in July 2012), and its mobile commerce site, both of which are run on the Demandware Commerce platform.

Burlington, Mass. -- On-demand e-commerce solution-provider Demandware said Wednesday that Pier 1  Imports has delivered the initial phases of its omnichannel strategy, which includes its new e-commerce-enabled Pier1.com website (launched in July 2012), and its mobile commerce site, both of which are run on the Demandware Commerce platform.

Pier 1 Imports now benefits from an enterprise-class, software-as-a-service platform that serves as the digital commerce backbone to connect consumers to its brand regardless of location, device or channel.

December 11, 2012

Nearly half (40%) of retailers will add a mobile version of their website in 2013, with 20% planning to create a mobile app, according to the "2012 ECommerce Trends Survey,” a survey of nearly 500 global retailers conducted by SLI Systems.

San Jose, Calif. -- Nearly half (40%) of retailers will add a mobile version of their website in 2013, with 20% planning to create a mobile app, according to the "2012 ECommerce Trends Survey,” a survey of nearly 500 global retailers conducted by SLI Systems. Retailers’ biggest challenges in e-commerce continue to be improving conversions (63%) and attracting more customers to their websites (61%), the survey revealed.

November 27, 2012

By many accounts, Walgreens is already a mobile retailing veteran. But eager to keep its service exciting and valuable, the drug store chain recently added a new product-mapping service within its mobile strategy.

Walgreens began its mobile journey in September 2009, when it launched an app designed to “improve the way our customers interact with us,” explained Tim McCauley, senior director, mobile commerce for Deerfield, Ill.-based Walgreens.

November 21, 2012

Demandware announced that The Finish Line has launched new e-commerce and mobile commerce sites on the Demandware Commerce platform.

Burlington, Mass. -- Demandware announced that The Finish Line has launched new e-commerce and mobile commerce sites on the Demandware Commerce platform. The initiative is part of the retailer’s strategic move to a cloud-based digital commerce solution to power its omnichannel strategy.  The company will also use Demandware to power Run.com, a specialty brand that focuses on all things running.
 

October 12, 2012

By Mark Williams, Best Buy

By Mark Williams, Best Buy

In August, we at Best Buy announced that we were joining a cadre of other major retailers in an effort to build a mobile-commerce solution that can improve shopping and paying for customers and merchants alike.

September 6, 2012

M-commerce provider CorFire said that it is providing virtual mobile payment capabilities to Dunkin' Donuts.

Atlanta -- M-commerce provider CorFire said Thursday that it is providing virtual mobile payment capabilities to Dunkin' Donuts.

The technology supports Dunkin' Donuts' recently launched mobile app, which eliminates the need for physical cards and enables consumers to gift via SMS, email and social networks.
 
The Dunkin' App is technology agnostic and the solution, which works on most smartphones, delivers Dunkin' Donuts franchisees with payment and gifting solutions that drive customer loyalty while providing cost savings.

August 20, 2012

By Shelley E. Kohan, RetailNext

By Shelley E. Kohan, shelley@bviretailnext.com

July 18, 2012

Amazon ranks as the coolest mobile or social affiliate program, according to a survey conducted by EPiServer, a provider of multichannel digital marketing and e-commerce software.

Chicago -- Amazon ranks as the coolest mobile or social affiliate program,  according to a survey conducted by EPiServer, a provider of multichannel digital marketing and e-commerce software. The  survey was conducted among CEOs, VPs, directors and e-commerce managers at more than 94 organizations including retailers, manufacturers, wholesalers, catalogers, web-only merchants and local-retailers.

May 31, 2012

Consumers are using Pinterest to engage with retailers more than Facebook or Twitter, according to a survey released Thursday by Shop.org, comScore and The Partnering Group.

Washington, D.C. -- Consumers are using Pinterest to engage with retailers more than Facebook or Twitter, according to a survey released Thursday by Shop.org, comScore and The Partnering Group.

Additionally, the “2012 Social and Mobile Commerce Study” discovered that one third of smartphone owners who shop online share their location with a retailer.

May 29, 2012

A new report by Jones Lang LaSalle found that with 92% of retailers selling online, 68% maintaining brick-and-mortar stores, and 64% utilizing catalogs, retailers are embracing a multichannel approach to meet buyer expectations and battle for market share.

Chicago -- A new report by Jones Lang LaSalle found that with 92% of retailers selling online, 68% maintaining brick-and-mortar stores, and 64% utilizing catalogs, retailers are embracing a multichannel approach to meet buyer expectations and battle for market share.

May 11, 2012

By Matthew Talbot, Sybase 365

By Matthew Talbot, Matthew.Talbot@sybase.com

March 6, 2012

A report by Mobile Commerce Daily said that Victoria’s Secret is furthering its m-commerce initiative by running mobile commerce-enabled ads that allow consumers to shop directly from their handsets no matter where they are.

New York City -- A Tuesday report by Mobile Commerce Daily said that Victoria’s Secret is furthering its m-commerce initiative by running mobile commerce-enabled ads that allow consumers to shop directly from their handsets no matter where they are.

The ads are running within Us Weekly’s mobile site.

Two different ads encourage consumers to tap on the ad to be redirected to the company’s landing page, where they can shop the advertised promotions.

March 1, 2012

Women’s apparel retailer Cache Inc. said Thursday that it has partnered with e-commerce solution provider FiftyOne Global Ecommerce to facilitate international sales and shipments to more than 100 countries, beginning in fall 2012.

New York City -- Women’s apparel retailer Cache Inc. said Thursday that it has partnered with e-commerce solution provider FiftyOne Global Ecommerce to facilitate international sales and shipments to more than 100 countries, beginning in fall 2012.

February 15, 2012

A report released Wednesday by the National Retail Federation and KPMG found that retailers in 2012 will invest heavily in IT, e-commerce, customer service and mobile platforms in order to build customer engagement.

Washington, D.C. -- A report released Wednesday by the National Retail Federation and KPMG found that retailers in 2012 will invest heavily in IT, e-commerce, customer service and mobile platforms in order to build customer engagement.

The report, “Retail Horizons: Benchmarks for 2011, Forecasts for 2012," polled 247 retail executives from various sectors regarding their top strategic initiatives for 2012.

February 13, 2012

By Steven Kramer, Hybris

By Steven Kramer, steven.kramer@hybris.com

Sporting a physical design identical to the iPhone 4 and a total lack of expected features, initial reactions to the iPhone 4S were that it hardly seemed capable of living up to Apple’s claim as “the most amazing iPhone yet.”

February 3, 2012

Seamless customer experience, empowered consumers, mobile commerce and social shopping were among the buzzwords at the National Retail Federation’s Annual Convention & Expo in New York City.

New York City -- Seamless customer experience, empowered consumers, mobile commerce and social shopping were among the buzzwords at the National Retail Federation’s Annual Convention & Expo in New York City. Highlights of the show, which set new records for attendance and featured a keynote address by a former president, are featured in Chain Store Age’s NRF BIG Show Wrap-Up report.

Click here to download the report.