Content about Liz Moughan

August 27, 2013

Let the games begin.

Retailers are gearing up for the Super Bowl of the holiday-selling season, when stores generate up to 40% of their annual sales and boost their staffs in light of the heightened shopping spree.

As technology reshapes the retail landscape at a dizzying pace, it’s also advancing the art and science of aligning sales and traffic patterns with in-store labor — particularly crucial during the make-or-break winter selling period.

December 1, 2010

Senior editor Katherine Field talked with Liz Moughan, senior manager of retail marketing for Kronos Inc., about workforce management trends and solutions and how retailers can shore up this key area of their business.

As retailers continue to work to cut costs without sacrificing customer service, workforce management systems have come under new scrutiny. Chains across all categories are analyzing existing solutions, and many have found opportunities for improvement in terms of managing labor, maximizing compliance and improving workforce productivity.