Content about Kronos Inc.

November 5, 2013

It only take an average of 2.2 negative experiences for Americans to stop purchasing from a retail brand -- across any channel, according to a new survey commissioned by Kronos Inc.

Chelmsford, Mass. -- It only take an average of 2.2 negative experiences for  Americans to stop purchasing from a retail brand -- across any channel, according to a new survey commissioned by Kronos Inc. Underscoring the urgency of a seamless omni-channel experience, 68% of Americans agree that a negative shopping experience within a single channel negatively impacts their perception across all shopping channels including physical stores, online, mobile, phone centers, and catalog.

August 6, 2013

Forever 21 has tapped workforce management solution-provider Kronos Inc. for a global solution to address multinational needs and standardize the specialty retailer’s brand experience delivery across the world.

Chelmsford, Mass. -- Forever 21 has tapped workforce management solution-provider Kronos Inc. for a global solution to address multinational needs and standardize the specialty retailer’s brand experience delivery across the world.

September 6, 2012

A report released Thursday by workforce management solution-provider Kronos Inc. found that retail experienced gains in job applications and hiring during the month of August.

Chelmsford, Mass. -- A report released Thursday by workforce management solution-provider Kronos Inc. found that retail experienced gains in job applications and hiring during the month of August.

August 15, 2012

Kronos Inc. said Wednesday that Hispanic department store chain Curacao is using a comprehensive workforce management solution from Kronos to control labor costs and improve customer satisfaction.

Chelmsford, Mass. -- Kronos Inc. said Wednesday that Hispanic department store chain Curacao is using a comprehensive workforce management solution from Kronos to control labor costs and improve customer satisfaction.

Curacao’s previous manual and dispersed workforce management solutions have been automated and standardized with the Kronos time and attendance, forecasting and scheduling, and HR applications from Kronos. The new system also integrates seamlessly with the retailer’s enterprise-wide payroll system.

July 24, 2012

Workforce management solution-provider Kronos Inc. said that United Supermarkets has expanded its relationship with Kronos after achieving a seven-figure savings through the deployment of a Kronos labor planning tool in conjunction with the workforce management solution.

Chelmsford, Mass. -- Workforce management solution-provider Kronos Inc. said Tuesday that United Supermarkets has expanded its relationship with Kronos after achieving a seven-figure savings through the deployment of a Kronos labor planning tool in conjunction with the workforce management solution.

The supermarket chain is extending its commitment in order to control labor costs, minimize compliance risk, and improve workforce productivity.

July 2, 2012

British fashion retailer New Look has selected workforce management solutions from Kronos Inc. to maximize labor productivity and increase sales conversion rates in its 670 stores in the United Kingdom, Ireland, France, and Belgium.

Chelmsford, Mass. -- British fashion retailer New Look has selected workforce management solutions from Kronos Inc. to maximize labor productivity and increase sales conversion rates in its 670 stores in the United Kingdom, Ireland, France, and Belgium. Kronos will optimize the scheduling and manage the time and attendance of 16,000 full- and part-time staff and align labor to demand in each store.

May 31, 2012

Kronos Inc. said Thursday that its Retail Labor Index for May, which characterizes the current state of the demand and supply sides of the labor market within the U.S. retail sector, rose to 4.1%.

Chelmsford, Mass. -- Kronos Inc. said Thursday that its Retail Labor Index for May, which characterizes the current state of the demand and supply sides of the labor market within the U.S. retail sector, rose to 4.1%. (This index is defined as the ratio of hires to applications within a given month, expressed as a percentage. A level of 3.0% means that for every 100 applications received, three hires occurred).

The May reading of the Retail Labor Index reflected a moderate decline in hiring outpaced by a sharp drop in applications.


May 7, 2012

Hannaford Bros. Co., the second-largest New England-based supermarket chain, has enhanced its workforce management suite of solutions from Kronos Inc.

Chelmsford, Mass. -- Hannaford Bros. Co., the second-largest New England-based supermarket chain, has enhanced its workforce management suite of solutions from Kronos Inc.

April 6, 2012

The Retail Labor Index released by Kronos Inc. indicated that applications for retail jobs are waning.

Chelmsford, Mass. -- The Retail Labor Index released Thursday by Kronos Inc. indicated that applications for retail jobs are waning.

The April Index, which characterizes the March 2012 state of the demand and supply sides of the labor market within the U.S. retail sector, prepared by Macroeconomic Advisers, was down slightly in March to a still solid 4.3%. (The index is defined as the ratio of hires to applications within a given month, expressed as a percentage. A level of 3% means that for every 100 applications received, three hires occurred).

February 2, 2012

A report released by Kronos Inc. showed that hiring conditions among retailers are tightening, suggesting an improvement in the industry.

Chelmsford, Mass. -- A report released Thursday by Kronos Inc. showed that hiring conditions among retailers are tightening, suggesting an improvement in the industry.

January 31, 2012

Workforce management solution-provider Kronos Inc. said Tuesday that Wokingham, U.K.-based Sainsbury’s has selected the Kronos solution to control labor costs and improve workforce productivity.

Chelmsford, Mass. -- Workforce management solution-provider Kronos Inc. said Tuesday that Wokingham, U.K.-based Sainsbury’s has selected the Kronos solution to control labor costs and improve workforce productivity.

The Kronos solution will manage the time and attendance and scheduling of more than 150,000 associates in more than1,000 locations across the United Kingdom.

Prior to selecting Kronos, Sainsbury’s managed time and attendance and scheduling through a blend of manual and partially automated processes.

January 16, 2012

Kronos Inc. said that Family Dollar is using its suite of workforce management solutions to control labor costs, minimize compliance risk, and improve productivity of more than 55,000 Family Dollar employees across 7,000 stores.

New York City -- Kronos Inc. said Monday that Family Dollar is using its suite of workforce management solutions to control labor costs, minimize compliance risk, and improve productivity of more than 55,000 Family Dollar employees across 7,000 stores.

December 1, 2011

A report released Thursday by Kronos Inc. found that hiring in the retail sector continues to make marked improvements.

Chelmsford, Mass. -- A report released Thursday by Kronos Inc. found that hiring in the retail sector continues to make marked improvements. The Kronos Retail Labor Index, which analyzes the current state of the demand and supply sides of the labor market within the U.S. retail sector, rose to 4.2% in November 2011, from a downwardly revised 3.5% in October. This was the highest reading since October 2008 and the second reading of 4% or higher in the last three months.

December 1, 2010

Senior editor Katherine Field talked with Liz Moughan, senior manager of retail marketing for Kronos Inc., about workforce management trends and solutions and how retailers can shore up this key area of their business.


As retailers continue to work to cut costs without sacrificing customer service, workforce management systems have come under new scrutiny. Chains across all categories are analyzing existing solutions, and many have found opportunities for improvement in terms of managing labor, maximizing compliance and improving workforce productivity.


December 31, 2006

As it expands its breadth, Caribou Coffee ensures its visitors can always get their caffeine...

February 17, 2005

New York City, ...