Content about Jundong Song

August 8, 2012

By Jundong Song, 89 Degrees

By Jundong Song, songj@89degrees.com

In mid-June, Safeway, the number three U.S. food retailer after Wal-Mart and Kroger, capped two years of testing in selected markets and rolled out its enhanced reward program, “Just for U,” chain wide.

It’s a key move in loyalty card programs that all retailers should be watching.

June 14, 2012

By Jundong Song, 89 Degrees

By Jundong Song, songj@89degrees.com

Wal-Mart, the largest grocer in the world, does not run any traditional loyalty programs to enroll and reward customers for their loyalty. Will this prove to be a costly mistake?

Giving competitors an edge