Content about Jim Thompson

June 20, 2011

Cavender Stores, which specializes in western wear and cowboy boots for the entire family, has built an enviable reputation — and a loyal following — by delivering quality merchandise and top-notch customer service. Its sales associates are key to the success of Cavender’s in-store customer experience. 


September 30, 2010

Call it the Phoenix syndrome: Out of the ashes of the Great Recession, dynamic...