Framingham, Mass. -- The impact of omnichannel retail on the supply chain, customer experience and merchandise optimization is one of IDC Retail Insights’ Top 10 Predictions for the Retail Industry in 2013.
IDC will reveal the complete list on Dec. 6 (click here for more information), but as a “preview,” the company predicts the following three trends will make an impact on the retail industry in the coming year:
