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April 15, 2013

By Paul Jeruchimowitz, Accenture

By Paul Jeruchimowitz, paul.e.jeruchimowitz@accenture.com

January 2, 2013

The Retail Industry Leaders Association (RILA) issued the following statement in response to the Affordable Care Act (ACA) employer mandate proposed rules filed Wednesday in the Federal Register.

Arlington, Va. -- The Retail Industry Leaders Association (RILA) issued the following statement in response to the Affordable Care Act (ACA) employer mandate proposed rules filed Wednesday in the Federal Register.

December 10, 2012

By Derek Bonney, Manifest Digital

By Derek Bonney, derek.bonney@manifestdigital.com

Technology has shifted everything, especially the retail experience. Not only has it changed how we locate, evaluate and purchase products or services, it has created a treasure trove of data for both retailers and marketers. So let’s examine something I call the “Retail Shift.”

November 27, 2012

The grocery industry, for the most part, lags in using online shopper insights for shopper and competitive advantage, according to a study developed in partnership with BeaconUnited, a national grocery broker, and ArchPoint Consulting, and powered by business intelligence firm Black Pearl Intelligence.

San Antonio -- The grocery industry, for the most part, lags in using online shopper insights for shopper and competitive advantage, according to a study developed in partnership with BeaconUnited, a national grocery broker, and ArchPoint Consulting, and powered by business intelligence firm Black Pearl Intelligence. Grocery-related social media conversations are now estimated at 10 million annually, yet many grocers are still slow to respond, the study found.

October 12, 2012

More and more retailers are using digital technology to enhance the physical store experience and engage customers.

New York -- More and more retailers are using digital technology to enhance the physical store experience and engage customers. In the latest example, Adidas has taken window shopping to a new level with an interactive digital window concept that connects with consumers’ smartphones, making it easy to shop at any time without an app or scanning various QR codes. Consumers shopping for the latest fashion items are using time during a six-week pilot test at the Adidas NEO Label store-front in Nürnberg, Germany.

October 8, 2012

Hennes & Mauritz AB has cut a deal to open in Manhattan’s Times Square, the New York Post reported.

New York -- Hennes & Mauritz AB has cut a deal to open in Manhattan’s Times Square, the New York Post reported.

According to the report, H&M will move into the three-floor, 42,510-sq.-ft. space at 4 Times Square that was previously occupied by the restaurant ESPN Zone. The space, which has been vacant for some two years, includes two huge billboards that wrap above the store’s facade along Broadway and West 42nd Street.

 

July 9, 2012

By Renato Scaff and Mark Allen, Accenture

By Renato Scaff, renato.scaff@accenture.com and Mark Allen, m.e.allen@accenture.com

While the proliferation of new products, personalized services, and digital channels are giving consumers more shopping options than ever, they also are making it tough for traditional retailers and consumer goods manufacturers to capitalize on the demand being created. Succeeding in this environment will require a new level of seamless retail-supplier collaboration.

April 5, 2012

First, who said technology coverage has little to do with retail real estate commentary?

First, who said technology coverage has little to do with retail real estate commentary?

And second, who said the Millennials aren’t wise beyond their years?

For the record, I never said either.

March 1, 2012

By Laura Marriott, NeoMedia Technologies

By Laura Marriott, lmarriott@neom.com

February 2, 2012

For Valentine’s Day, mall owner General Growth Properties has challenged shoppers to power up their mobile devices to “search for the love” at a GGP mall.

For Valentine’s Day, mall owner General Growth Properties has challenged shoppers to power up their mobile devices to “search for the love” at a GGP mall. Effective Feb. 1, customers began entering the Where Is the Love? sweepstakes by finding and scanning love-themed QR codes hidden throughout participating GGP malls.

January 20, 2012

Consumers are looking for a more personalized shopping experience, and are willing to share select details about themselves with their favorite retailers to help educate brands on exactly how, when and where to approach them, according to the third annual consumer survey by IBM.

Armonk, N.Y. -- Consumers are looking for a more personalized shopping experience, and are willing to share select details about themselves with their favorite retailers to help educate brands on exactly how, when and where to approach them, according to the third annual consumer survey by IBM.

December 13, 2011

Cross-channel shopping is the new norm: Fifty-four percent of consumers regularly employ two or more channels before they make a purchase, according to a new study by Oracle.

Redwood Shores, Calif. -- Cross-channel shopping is the new norm: Fifty-four percent of consumers regularly employ two or more channels before they make a purchase, according to a new study by Oracle.
 
The report, “Cross-Channel Commerce: The Consumer View,” reveals that consumers expect a consistent experience across all channels. Nearly 20% expect to redeem the same coupons and promotions in stores and online.

November 21, 2011

Walmart has the most engaged users across its social media platforms as the days count down to the holiday shopping season, according to a study by the social media and digital analytics company Socialbakers.

San Francisco -- Walmart has the most engaged users across its social media platforms as the days count down to the holiday shopping season, according to a study by the social media and digital analytics company Socialbakers.

Walmart has the most number of fans topping the list at over 10 million fans, with over 7,500 fan posts last month, Socialbakers said. The engagement rate represents fan interactions and although Target ties with an average monthly engagement rate, Walmart has nearly double the number of fans who are actively posting.

November 2, 2011

Walmart chief merchandising officer Duncan Mac Naughton expressed optimism about the retailer’s prospects for the holiday season and beyond during comments at a Bentonville Bella Vista Chamber of Commerce meeting with attracted more than 500 people.

Bentonville, Ark. -- Walmart chief merchandising officer Duncan Mac Naughton expressed optimism about the retailer’s prospects for the holiday season and beyond during comments at a Bentonville Bella Vista Chamber of Commerce meeting with attracted more than 500 people. The function was held on Tuesday.

October 28, 2011

Toys "R" Us holiday plans mix technology — QR — codes and retro ads that speak to the company’s heritage.

Wayne, N.J. -- Toys "R" Us holiday plans mix technology — QR — codes and retro ads that speak to the company’s heritage.

As part of its 2011 holiday advertising campaign, the chain will air a series of themed television commercials designed to showcase the company's toy expertise and its strengths as a specialty retailer. The commercials include two ads from its archives which celebrate the heritage of the brand. Another group of ads feature products exclusive to Toys “R” Us.

October 10, 2011

An overwhelming majority (72%) of U.S. consumers expect their holiday spending to be “careful” or “controlled” in 2011, according to Accenture’s annual consumer holiday shopping study.

New York City -- An overwhelming majority (72%) of U.S. consumers expect their holiday spending to be “careful” or “controlled” in 2011, according to Accenture’s annual consumer holiday shopping study. Discounts, sales and prices are still top of mind this holiday, with 40% of consumers saying an item being on sale is the single most important factor in their decision to purchase.

September 28, 2011

Macy’s is ramping up its adoption of RFID technology. The retailer announced that its Macy’s and Bloomingdale’s stores are adopting the technology on an accelerated timeline to more precisely manage item-level merchandise inventories.

Cincinnati -- Macy’s is ramping up its adoption of RFID technology. The retailer announced that its Macy’s and Bloomingdale’s stores are adopting the technology on an accelerated timeline to more precisely manage item-level merchandise inventories. The company expects that by the third quarter of 2012, it will begin using RFID in all stores nationwide to count size-intensive replenishment goods, which accounts for about 30% of the company’s total sales.

September 6, 2011

Fifteen percent of Web searches on Black Friday will be done on mobile devices, according to a study by Google’s AdMob.

New York City -- Fifteen percent of Web searches on Black Friday will be done on mobile devices, according to a study by Google’s AdMob.

September 1, 2011

By Jane Fazzalari, VP, Retail Industry at JDA Software

By Jane Fazzalari

Since the global standards organization GS1 first announced its plans for DataBar — a new labeling system that stores massive amounts of product data — retail industry stakeholders have been discussing its potential impacts. Major retailers such as Target and Walgreens have already started replacing the standard UPC code on their coupons with DataBar bar code and updated their POS systems according to accommodate the new labelling system.

August 15, 2011

Survey results released Monday by ComScore showed that approximately 6.2% of 14 million mobile phone users have scanned a quick response or bar code on their mobile device.

Reston, Va. -- Survey results released Monday by ComScore showed that approximately 6.2% of 14 million mobile phone users have scanned a quick response or bar code on their mobile device.

Among 14,452 users surveyed in that have scanned a QR or bar code, 58% of them scanned a code at home, while 39.4% and 24.5% of respondents have scanned codes at a retail store or grocery store, respectively. As far as what they scanned, 49.4% said they scanned a QR or bar code found in a newspaper or magazine, while 35.3% scanned product packaging.

July 5, 2011

Dallas Gold & Silver Exchange said Tuesday it has deployed a radio-frequency identification inventory management solution from Electronic Inventory Solutions in its showroom stores in Texas, California, and South Carolina, for the dual purposes of automating the inventory count process and adding additional physical security.

Dallas -- Dallas Gold & Silver Exchange said Tuesday it has deployed a radio-frequency identification inventory management solution from Electronic Inventory Solutions in its showroom stores in Texas, California, and South Carolina, for the dual purposes of automating the inventory count process and adding additional physical security.

June 30, 2011

Teen apparel retailer rue21 is celebrating the opening of its 700th store, in New Braunfels, Texas. The chain is on track to open 110 locations this year.

Commented president and CEO Bob Fisch: “We remain one of the fastest growing retailers in the nation. I would like to thank our real estate, construction and field teams and recognize their hard work, which allows us to celebrate another significant milestone for rue21."

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June 3, 2011

By Harry Herget, SynTel, LLC, co-founder and director of marketing

By Harry Herget, syntelllc.com

June 2, 2011

Pier 1 Imports said Thursday its same-store sales rose 10.2% in the first quarter, helped by better traffic, more purchases being made and a higher average receipt.

Fort Worth, Texas -- Pier 1 Imports said Thursday its same-store sales rose 10.2% in the first quarter, helped by better traffic, more purchases being made and a higher average receipt. The retailer also gave a first-quarter earnings forecast above Wall Street's expectations.

Total revenue for the period ended May 28 climbed 10% to $335 million from $306 million.
 

June 1, 2011

Roundy's Supermarkets has signed a contract with Grandville Printing Co. (GPC) to digitally print in-store shelf tags and price signs every week.

Grand Rapids, Mich. -- Roundy's Supermarkets has signed a contract with Grandville Printing Co. (GPC) to digitally print in-store shelf tags and price signs every week.

Roundy's has fully deployed the GPC Nexgen program where shelf edge tags and price signs are delivered bursted and boxed in planogram order by aisle for each individual store.