Content about Information technology

July 29, 2014

Predictive analytics are a crucial tool for staying ahead of the competition. Applying complex mathematical algorithms to patterns in customer behavior, product sales and other key performance indicators provides insight into otherwise hidden trends that can separate you from your peers.

July 22, 2014

Chief marketing officers and chief information officers are working more collaboratively than in the past to take advantage of digital opportunities, but they remain at odds on issues involving how to drive integrated digital marketing solutions for their customers, according to a new study by Accenture.

New York -- Chief marketing officers and chief information officers are working more collaboratively than in the past to take advantage of digital opportunities, but they remain at odds on issues involving how to drive integrated digital marketing solutions for their customers, according to a new study by Accenture.

The report, “Cutting Across the CMO-CIO Divide, reveals  a growing collaboration between CMOs and CIOs – 43% of marketers and 50% of IT leaders think their relationship with the other has improved over the past year.

July 15, 2014

Splunk Inc. announced that British retailer John Lewis is using Splunk Enterprise to deliver operational and customer insight across the retailer’s website.

San Francisco -- Splunk Inc. announced that British retailer John Lewis is using Splunk Enterprise to deliver operational and customer insight across the retailer’s website.

Originally selected to search and alert on John Lewis’ IT infrastructure, Splunk Enterprise is now also used for digital intelligence through real-time analysis of data from e-commerce platforms to better understand purchasing trends, improve customer experience and drive higher conversion rates.

July 7, 2014

Target Corp. on Monday announced three executive hires who will have responsibilities for leading teams across its information technology, e-commerce and digital product teams.

Seattle -- Target Corp. on Monday announced three executive hires who will have responsibilities for leading teams across its information technology, e-commerce and digital product teams.

Jim Fisher was named senior VP, infrastructure and operations, Target Technology Services, where he will oversee Target’s technical infrastructure and operations. Immediately before Target, Fisher was senior VP of global infrastructure operations at First Data Corporation.

June 6, 2014

The Inland Real Estate Group of Cos. has appointed Chong P. Huan chief information officer. He will direct all information technology initiatives for Inland and its member companies. In addition, Huan will serve as CEO of Inland Computer Services, Inland’s in-house IT and computer services department.

Oak Brook, Ill. — The Inland Real Estate Group of Cos. has appointed Chong P. Huan chief information officer. He will direct all information technology initiatives for Inland and its member companies. In addition, Huan will serve as CEO of Inland Computer Services, Inland’s in-house IT and computer services department.

May 21, 2014

A lack of robust reporting tools that can give a 360-degree view to all aspects of a customer purchase and profile can seriously hinder e-commerce growth and optimization.

Jacksonville, Fla. - A lack of robust reporting tools that can give a 360-degree view to all aspects of a customer purchase and profile can seriously hinder e-commerce growth and optimization. A new study of 4,346 e-commerce marketers conducted by MarketingSherpa and sponsored by EBay Enterprise company Magneto shows that companies with a testing and optimization strategy based on extensive historical data saw higher median conversion rates than those that test based on intuition, best practices or don't test at all.

May 5, 2014

Rite Aid has named Matt Lynch, an information technology executive with nearly 30 years’ experience, as senior VP and chief information officer.

Camp Hill, Pa. -- Rite Aid has named Matt Lynch, an information technology executive with nearly 30 years’ experience, as senior VP and chief information officer. Most recently, Lynch served as senior VP and CIO for Dick’s Sporting Goods. Before that, he held various executive information technology positions at ShopKo.

April 24, 2014

Luxury retailer Mitchells Family of Stores has selected ThoughtWorks to create the next generation of customer engagement experiences.

Westport, Conn. – Luxury retailer Mitchells Family of Stores has selected ThoughtWorks to create the next generation of customer engagement experiences. ThoughtWorks delivered a customized technology platform that enables digital collaboration and interaction between the sales associates and their customers.  

January 10, 2014

Publix Super Markets Inc. has expanded its Teradata Active Enterprise Data Warehouse to accommodate growth and more complex analytics.

Lakeland, Fla. -- Publix Super Markets Inc. has expanded its Teradata Active Enterprise Data Warehouse to accommodate growth and more complex analytics. The upgrade moves the data warehouse functionality beyond traditional strategic analysis and into tactical operational intelligence.

The expansion includes the latest Teradata Active Enterprise Data Warehouse platform, database software, and services. The new platform is designed to enable quicker reaction and response to changing business conditions and consumer behavior.

January 6, 2014

Accenture has been selected by Belk, the largest family-owned and -operated department store company in the United States, to help the retailer deliver a seamless experience to customers across all shopping channels – in-store, online and mobile – as part of its omnichannel transformation initiative.

New York -- Accenture has been selected by Belk, the largest family-owned and -operated department store company in the United States, to help the retailer deliver a seamless experience to customers across all shopping channels – in-store, online and mobile – as part of its omnichannel transformation initiative. Financial terms of the agreement were not disclosed.
 

December 2, 2013

Chain Store Age recently had the chance to discuss the increasing prevalence of information technology outsourcing (ITO) in the retail industry with Vijay Iyer, senior VP and global head at international technology and services provider HCL America Inc. Iyer explained how outsourcing various IT functions can help retailers better control technology cost and performance.

Is ITO becoming prevalent among retailers?

November 11, 2013

Information technology outsourcing (ITO) enables organizations to cut labor and infrastructure costs, improve operating efficiencies and increase flexibility in the IT department.

Information technology outsourcing (ITO) enables organizations to cut labor and infrastructure costs, improve operating efficiencies and increase flexibility in the IT department. Although certain aspects of retailing are ideally suited to out-of-house automation via ITO, the retail industry as a whole has not embraced ITO as much as some other industries.

September 19, 2013

QVC has promoted John Cowan to the position of senior VP, information technology global services. Cowan was most recently VP global systems & initiatives.

West Chester, Pa. – QVC has promoted John Cowan to the position of senior VP, information technology global services. Cowan was most recently VP global systems & initiatives.

Since joining in QVC in 1994, Cowan has held positions of increasing responsibility, including VP, business strategy and technology integration, and VP of business technology. He also played a key role in the start-up of QVC in Germany and Japan, and recently assisted QVC Italy in deploying a new systems release in September 2012.

July 16, 2013

French manufacturer, distributor and retailer of high-end women’s lingerie and ready-to-wear apparel Aubade has selected Centric Software as its product lifecycle management (PLM) software provider.

Los Gatos, Calif. -- French manufacturer, distributor and retailer of high-end women’s lingerie and ready-to-wear apparel Aubade has selected Centric Software as its product lifecycle management (PLM) software provider.

June 3, 2013

Information technology solution-provider MICROS Systems said that it has forged a partnership with Steve Madden to launch its e-commerce, order management, customer relationship management, and cloud point-of-service solutions.

Westborough, Mass. -- Information technology solution-provider MICROS Systems said that it has forged a partnership with Steve Madden to launch  its e-commerce, order management, customer relationship management, and cloud point-of-service solutions.
 

May 22, 2013

REDLANDS, Calif. -- Esri announces that Carrefour Group, the second-largest retailer in the world with nearly 10,000 stores around the globe, has implemented an enterprise-wide marketing solution from Esri partner Galigeo.

April 1, 2013

Talend said Monday that The Container Store is deploying Talend Enterprise Data Integration to simplify, standardize and move data across multiple platforms.

Los Altos, Calif. -- Talend said Monday that The Container Store is deploying Talend Enterprise Data Integration to simplify, standardize and move data across multiple platforms.

With Talend, The Container Store now has cross-platform standardization, improved development times and automated processes that were previously done manually.

January 16, 2013

IBM announced that jewelry chain Signet Jewelers has teamed with IBM on a major e-commerce strategy and digital marketing redesign for Signet's national U.S. store chains, Kay Jewelers and Jared the Galleria of Jewelry.

Armonk, N.Y. -- IBM announced Wednesday that jewelry chain Signet Jewelers has teamed with IBM on a major e-commerce strategy and digital marketing redesign for Signet's national U.S. store chains, Kay Jewelers and Jared the Galleria of Jewelry.

The initiative has resulted in consistent sales growth, including a year-over-year increase of 49% in online sales as reported in the company's recently announced holiday sales for fiscal 2013.

December 27, 2012

When UGG Australia began evaluating how shoppers wanted to engage with its brand, the footwear company — best known for its popular sheepskin boots — decided to augment its wholesale channel and digital presence with freestanding brick-and-mortar stores.

“Retail [freestanding stores] allows Deckers to showcase the UGG product in ways that many of our partners may be unable [to do],” said Yul Vanek, VP information technology for Deckers Outdoor, the Goleta, Calif.-based parent of UGG, Teva and other banners.

December 11, 2012

Technology executives expect information technology hiring to increase in first quarter 2013, according to the just-released Robert Half Technology IT Hiring Index and Skills Report.

Menlo park, Calif. -- Technology executives expect information technology hiring to increase in first quarter 2013, according to the just-released Robert Half Technology IT Hiring Index and Skills Report.

In the latest quarterly survey, 17% of chief information officers (CIOs) said they plan to expand their IT departments, and 8% expect cutbacks, for a net 9% projected increase in hiring activity. This is up six points from the previous quarter's projections. Seventy-five percent of CIOs plan to maintain their current staffing levels.

November 15, 2012

One-in-five consumers is now "showrooming," according to new research by Aprimo, a Teradata in collaboration with Forrester Research analyst Sucharita Mulpuru.

Indianapolis -- One-in-five consumers is now "showrooming," according to new research by Aprimo, a Teradata in collaboration with Forrester Research analyst Sucharita Mulpuru. Of those consumers already showrooming, 33% say they ultimately used the information to buy elsewhere. The trend is only expected to continue growing, too, as 96% say they plan to use their smart phone to research prices the same way or more in the future.

October 25, 2012

Making better business decisions requires retailers to break down silos between company divisions, and deliver scalable predictive tools that allow managers enterprise-wide to sift through mission-critical information.

Chain Store Age talked with Andrea Morgan-Vandome, VP retail strategy and solution marketing, Oracle Retail, about the importance of business intelligence (BI).

What is the biggest change today related to retail analytics and BI? 

October 22, 2012

Analytic data solution-provider Teradata said that Takashimaya Co. has completed deployment of a Teradata data warehousing environment to serve as the primary data analytics system for centrally housing and managing its product and customer information.

Tokyo -- Analytic data solution-provider Teradata said Monday that Takashimaya Co. has completed deployment of a Teradata data warehousing environment to serve as the primary data analytics system for centrally housing and managing its product and customer information.

Takashimaya is one of the world's largest chains of department stores, and is the nucleus of the Takashimaya Group worldwide.

October 22, 2012

tdoor gear and apparel retailer REI said it has promoted Brian Unmacht to COO, expanding his role to oversee retail, e-commerce, merchandising, private brands, information technology and supply chain.

Seattle -- Outdoor gear and apparel retailer REI said Monday it has promoted Brian Unmacht to COO, expanding his role to oversee retail, e-commerce, merchandising, private brands, information technology and supply chain.

Unmacht started at REI as a store supervisor in 1986 and has risen through the ranks, most recently serving as executive VP over sales, service, store development and logistics.

 

October 19, 2012

Teradata, the analytic data solutions company, announced that Sears Holdings has upgrades its existing Teradata analytic environment with the Teradata Active Enterprise Data Warehouse Platform 6690, which leverages both SSD and HDD storage.

Hoffman Estates, Ill. -- Teradata, the analytic data solutions company, announced that Sears Holdings has upgrades its existing Teradata analytic environment with the Teradata Active Enterprise Data Warehouse Platform 6690, which leverages both SSD and HDD storage.

Sears has also added the new Teradata ADW Private Cloud with Elastic Performance on Demand for on-demand business analytics.