Content about Human resource management

May 7, 2013

Managing labor remains one of a retail company's biggest challenges — and most untapped opportunities. JDA Software's Scott Welty talks about workforce management trends with Chain Store Age.

What are some common mistakes retailers make when it comes to managing labor?

March 15, 2013

Retailers are putting an increased emphasis and value on how and when they use their workforce. And in doing so, they are on the right path, according to research from The Wharton School. The study found the associate payroll was the most important factor in determining revenue. A mere additional dollar (properly applied) on labor could reap rewards of $4 to $28 in return.

March 15, 2013

The use of criminal background checks by employers is being closely watched.

Concerns that convictions among African Americans and Hispanics were causing hiring discrimination, the Equal Employment Opportunity Council has issued new guidelines regarding employer use of criminal records under Title VII of the Civil Rights Act of 1964. According to the Pew Center on the States 2010 study, while one in every 87 white men in America have been incarcerated, among Hispanics it is 1-in-36 and blacks it is 1-in-12.

March 15, 2013

Mergers and acquisitions transaction activity in the U.S. retail sector jumped 39% in 2012 for deals greater than $50 million, while total deal value more than doubled. These gains point to an industry undergoing major changes, one that is attracting considerable interest from a wide range of players.

February 12, 2013

Overstock.com said Tuesday that chairman and CEO Patrick Byrne will take a leave of absence for medical reasons.

Salt Lake City -- Overstock.com said Tuesday that chairman and CEO Patrick Byrne will take a leave of absence for medical reasons. Company president Jonathan Johnson will assume Byrne’s CEO duties during the leave, although Byrne will remain chairman of the board.

Byrne, in recent years, had undergone various procedures regarding cardiac issues that may stem from his earlier episodes of cancer, and his leave of absence is associated with these cardiac issues.

 

December 17, 2012

A SpendingPulse report released Monday by MasterCard Advisors found that after a three-week recovery of retail spending growth that started two weeks after Superstorm Sandy and lasted through the week ending Dec. 1, a slowdown occurred in the week ending Dec. 8.

Purchase, N.Y. -- A SpendingPulse report released Monday by MasterCard Advisors found that after a three-week recovery of retail spending growth that started two weeks after Superstorm Sandy and lasted through the week ending Dec. 1, a slowdown occurred in the week ending Dec. 8.  

After a surge in growth in late November some key sectors such as Specialty Apparel slipped into negative growth in early December, according to the report.

December 7, 2012

Chain Store Age will hold a webinar on Thursday, Dec. 13, 2 p.m. ET (11 a.m. PT) that will examine email marketing trends for Black Friday 2012 and how marketers used email to promote store shopping and events during the holiday weekend.

New York -- Chain Store Age will hold a webinar on Thursday, Dec. 13, 2 p.m. ET (11 a.m. PT) that will examine email marketing trends for Black Friday 2012 and how marketers used email to promote store shopping and events during the holiday weekend.

The webinar, sponsored by Bronto, will also cover such topics as promotional trends and the influence of mobile and social. Find out what you will need to do early in next year’s holiday season to ensure success.

October 22, 2012

By Bruce M. Cross, Perkins Coie LLP

By Bruce M. Cross, BCross@perkinscoie.com

In the holiday rush, it's easy to overlook wage-hour issues. This article discusses common ones to which retailers should be alerted, including: temporary workers and independent contractors; unpaid interns and trainees; “off-the-clock” work, meal and rest breaks; seating requirements; cost of uniforms; workplace safety; and overtime exemptions.

Temporary workers

September 27, 2012

Tractor Supply Co. said that, as part of its planned management succession, current president and COO Gregory Sandfort will assume the role of president and CEO, effective Jan. 1.

Brentwood, Tenn. -- Tractor Supply Co. said Thursday that, as part of its planned management succession, current president and COO Gregory Sandfort will assume the role of president and CEO, effective Jan. 1. He will also be appointed to the board of directors at that time.

Current chairman and CEO James Wright will be appointed executive chairman of the board with a one-year term.

Prior to his tenure at Tractor Supply, Sandfort was president and COO of Michaels Stores.

September 19, 2012

Atlanta -- RedPrairie Corp., a global supply chain and retail technology provider, announced that Adidas has gone live with RedPrairie workforce management (WFM) at its Singapore retail locations. Adidas will leverage RedPrairie WFM to increase employee productivity and optimize scheduling to help Adidas deliver optimal customer service to Singapore consumers.
 

September 6, 2012

PeopleAnswers and Real Mex Restaurants said the pair has executed a software licensing agreement that will bring the PeopleAnswers HR solution to Real Mex for pre-screening, selecting and hiring managers.

Dallas -- PeopleAnswers and Real Mex Restaurants said Thursday the pair has executed a software licensing agreement that will bring the PeopleAnswers HR solution to Real Mex for pre-screening, selecting and hiring managers.

May 24, 2012

By Rick Parker, Snagajob

By Rick Parker, employersolutions@snagajob.com

“Is there a better job out there?”

This is a question that hourly employees within retail industry are asking themselves more frequently, often leading them to say “I quit,” to their current employer.

Consider trends from the government’s latest Job Openings and Labor Turnover survey (JOLTs):

May 8, 2012

Management consulting firm Hay Group reported that employee turnover levels in the retail industry are on the rise.

Philadelphia -- Management consulting firm Hay Group reported Tuesday that employee turnover levels in the retail industry are on the rise.

According to a new survey from Hay Group, an improving job market and solid first quarter sales are impacting turnover. Retailers report a median turnover rate of 67% for part-time store workers, a 33% increase over 2011. One in five retailers report that they have experienced more turnover in the first part of 2012.

February 15, 2012

A survey released Wednesday by WorkInRetail.com found that 45% of retail hiring managers are concerned that their top workers will leave the organization in 2012.

Chicago -- A survey released Wednesday by WorkInRetail.com found that 45% of retail hiring managers are concerned that their top workers will leave the organization in 2012.

WorkInRetail.com, CareerBuilder’s job site for retail professionals, polled 247 retail hiring managers and 654 full-time retail employees in November and December 2011. The survey was conducted by Harris Interactive.

September 20, 2011

Restaurant operator, The Rose Group, a 59-unit Applebee's and four-unit Corner Bakery Café franchisee, said Tuesday it has selected JobApp Network as its automated hiring solution to improve restaurant hiring, manage compliance and maximize employee tax credits.

Newton, Pa. -- Restaurant operator, The Rose Group, a 59-unit Applebee's and four-unit Corner Bakery Café franchisee, said Tuesday it has selected JobApp Network as its automated hiring solution to improve restaurant hiring, manage compliance and maximize employee tax credits.

Including the Rose Group, nearly 150 Applebee's units are currently utilizing the complete end-to-end hiring solution provided by JobApp, based in Bloomfield Hills, Mich.

August 11, 2011

PeopleAnswers and Crabtree & Evelyn announced on Thursday a software licensing agreement for the retailer to use the PeopleAnswers HR solution for pre-employment screening and selection for hourly employees and store managers in its 72 stores across the United States in preparation for the holiday season.

Dallas -- PeopleAnswers and Crabtree & Evelyn announced on Thursday a software licensing agreement for the retailer to use the PeopleAnswers HR solution for pre-employment screening and selection for hourly employees and store managers in its 72 stores across the United States in preparation for the holiday season.

August 1, 2011

PeopleMatter, a talent management solution provider for the service industry, said that Apple Sauce, LLC, a major franchisee in the Applebee’s system, has selected the the PeopleMatter Platform for talent management to find, develop and manage talent.

Charleston, S.C. -- PeopleMatter, a talent management solution provider for the service industry, said that Apple Sauce, LLC, a major franchisee in the Applebee’s system, has selected the the PeopleMatter Platform for talent management to find, develop and manage talent. The solution will be used for more than 78 Applebee’s locations in Indiana, Ohio, Illinois and Florida.

May 18, 2011

Convenience-store operator GasAmerica is utilizing JobApp Network’s automated hiring management solution for c-stores.

Bloomfield Hills, Mich. -- Convenience-store operator GasAmerica is utilizing JobApp Network’s automated hiring management solution for c-stores. Following a phased approach, the Indiana-based chain has now completed rolling out the solution to all of its 86 locations.

According to GasAmerica, hiring success starts with JobApp, which makes it easy for people to apply around the clock.

April 13, 2011

RadioShack has improved its hiring decisions chainwide with the use of a behavioral assessment solution. The Web-based solution is designed not only to make the overall hiring process more efficient, but also to improve performance and reduce turnover by helping to identify the candidate who is the best fit for a given position and is thus more likely to perform better on the job. 


March 7, 2011

This year has already seen a reshuffling at the top of several large retailers, including Gap, CVS and Wal-Mart, and more changes are expected. 


December 28, 2010

Economic forecasts for 2011 are a mixed bag for senior executives in retail companies. Executive compensation packages and salary increases are expected to be healthier than in the last two years, but the overall economy is, at best, in a state of stagnation. 


The Society for Human Resource Management, or SHRM, based in Arlington, Va., projected median salaries across all industries would rise 3% this year, compared with the more modest 2.5% increase that was the median in 2010. 


November 16, 2010

What image does your company present to the customer? More importantly, what image does that question bring to your mind?

By Bob Mason, rlm@planleadexcel.com

October 20, 2010

Century 21 Department Stores has chosen Kronos’ selection and hiring solution to manage the end-to-end hiring process for its 3,500 employees.

Chelmsford, Mass. -- Century 21 Department Stores has chosen Kronos’ selection and hiring solution to manage the end-to-end hiring process for its 3,500 employees. With the solution, the retailer anticipates a 50% reduction in the time it currently spends on hiring new employees for its retail stores and corporate office.

October 19, 2010

Century 21 Department Stores has chosen Kronos’ selection and hiring solution to manage the end-to-end...

September 30, 2010

When it comes time to hire a new store manager or assistant manager, many...