Content about Human behavior

July 24, 2014

Dick’s Sporting Goods Inc. has reportedly laid off 478 PGA golf pros who were providing in-store services such as golf lessons and club repairs.

Pittsburgh – Dick’s Sporting Goods Inc. has reportedly laid off 478 PGA golf pros who were providing in-store services such as golf lessons and club repairs. According to Fox Business, Dick’s made the cuts as golf sales and participation rates decline.

July 15, 2014

Consumer optimism about the economy reached a 12-month high in July.

Alexandria, Va. - Consumer optimism about the economy reached a 12-month high in July. According to data from the National Association of Convenience Stores (NACS), consumer optimism surged from 39% to 46%, the highest level of optimism since it stood at 48% in July 2013.

February 6, 2014

Responding to the announcement by CVS Caremark that its plans to stop selling tobacco products in its stores, Walgreens stated that the category has been under review at its stores, too.

Deerfield, Ill. -- Responding to the announcement by CVS Caremark that its plans to stop selling tobacco products in its stores, Walgreens stated that the category has been under review at its stores, too.

Walgreens has been evaluating its tobacco line for “some time,” and, according to spokesperson Michael Polzin, it “will continue to evaluate the choice of products our customers want, while also helping to educate them and providing smoking cessation products and alternatives that help reduce the demand for tobacco products.”

January 14, 2014

Babies "R" Us announced that it has entered into a strategic partnership with TheBump.com, a leading pregnancy and parenting website that offers advice, ideas, resources and support to first-time parents as they navigate pregnancy.

Wayne, N.J. – Babies "R" Us announced that it has entered into a strategic partnership with TheBump.com, a leading pregnancy and parenting website that offers advice, ideas, resources and support to first-time parents as they navigate pregnancy.

Under the arrangement, Babies “R” Us’ registry will now be available to a new, expanded audience of moms-to-be who can create and share their registry directly from TheBump.com via its gift registry center.

November 27, 2013

U.S. retailers are showing cautious optimism for the upcoming holiday shopping season.

San Francisco – U.S. retailers are showing cautious optimism for the upcoming holiday shopping season. According to a survey of 77 U.S, retailers in July 2013 with annual revenue of less than $20 million to $5 billion by e-commerce technology provider Baynote, 38% of respondents project an 11 to 20% year-over-year increase in online sales, with 22% predicting an increase of 21% or more.

November 19, 2013

REI will open a store in Southlake Texas, in fall 2014. The 22,000-sq.-ft. store, at Park Village, will include a bike shop offering expert assembly and repair services, and provide outdoor-related classes and presentations.

Seattle -- REI will open a store in Southlake Texas, in fall 2014. The 22,000-sq.-ft. store, at Park Village, will include a bike shop offering expert assembly and repair services, and provide outdoor-related classes and presentations.

November 14, 2013

The Rite Aid board of directors has elected Kevin E. Lofton, president and CEO of Catholic Health Initiatives (CHI), to the Rite Aid board.

Camp Hill, Pa. – The Rite Aid board of directors has elected Kevin E. Lofton, president and CEO of Catholic Health Initiatives (CHI), to the Rite Aid board. CHI is a national health system, based in Englewood, Colo.

November 7, 2013

Earlier in October, shoppers were put off by holiday displays in store; now people are warming up to them.

Los Angeles -- Earlier in October, shoppers were put off by holiday displays in store; now people are warming up to them. Analysis of social media buzz for the week of Oct. 30 – Nov. 5 by social media research firm Fizziology shows that positive conversation about displays rose from 15% to 22%, while negatives dropped from 76% to 42%.

November 4, 2013

Leslie's Poolmart announced it has acquired the assets of Pool Supply World, one of the nation's premier Internet retailers of swimming pool supplies.

Phoenix -- Leslie's Poolmart announced it has acquired the assets of Pool Supply World, one of the nation's premier Internet retailers of swimming pool supplies.

As a separate division of Leslie's Pool Supplies, the acquired business will continue to operate as Pool Supply World with its distinct brand and website. Mark Krueger, CEO of Pool Supply World, will continue to lead the business.

October 28, 2013

For many retailers, Halloween has become one of their favorite times of year. Spending on Halloween-related costumes, decorations, candy, etc. has grown to the point it represents the second-highest consumer spending holiday, only trailing Christmas with NRF estimates of this year’s spending total reaching $6.9 billion.

For many retailers, Halloween has become one of their favorite times of year. Spending on Halloween-related costumes, decorations, candy, etc. has grown to the point it represents the second-highest consumer spending holiday, only trailing Christmas with NRF estimates of this year’s spending total reaching $6.9 billion. But while a good scare is all part of the annual Halloween fun, retailers need to ensure their omni-channel customers do not get scared away by frighteningly poor digital commerce features and functions.

October 23, 2013

PunchTab, an omni-channel loyalty and engagement platform, announced that Arby’s Restaurant Group, Cosi and Bareburger have adopted PunchTab’s technology, and are benefitting by offering rewards to customers across multiple channels.

Palo Alto, Calif. -- PunchTab, an omni-channel loyalty and engagement platform, announced that Arby’s Restaurant Group, Cosi and Bareburger have adopted PunchTab’s technology, and are benefitting by offering rewards to customers across multiple channels. In fact, research shows, customers are 2.5 times more likely to buy when engaged on multiple channels.

September 27, 2013

The Home Depot, Inc. reportedly expanding the national rollout of Redbeacon, its online handyman referral service.

Atlanta – The Home Depot, Inc. reportedly expanding the national rollout of Redbeacon, its online handyman referral service. According to Bloomberg, Home Depot is making Redbeacon, which connects customers online to home repair professionals, in Oregon, Washington, Idaho, Utah, Montana, and Alaska.

Home Depot now offers Redbeacon in 11 states and plans to roll out the service in additional states during the next two years. The retailer acquired Redbeacon, which was founded by three former Home Depot employees, in 2012.

 

September 25, 2013

The Walgreen Company won a North American Innovation in Loyalty Marketing award at the recent Colloquy Loyalty Awards.

Deerfield Park, Ill. – The Walgreen Company won a North American Innovation in Loyalty Marketing award at the recent Colloquy Loyalty Awards. The award recognized Walgreens’ achievements with its Balance Rewards program.

Colloquy cited achievements such as obtaining 72 million members between its September 2012 launch and May 2013, as well as producing a year-over-year sales increase of 4.3% and year-over-year average basket size increase of 4.7% in May 2013.

 

September 23, 2013

Shaky consumer confidence and increased efficiencies among retailers may put a damper on retailers’ holiday hiring plans, according to global outplacement consultancy Challenger, Gray & Christmas.

New York -- Shaky consumer confidence and increased efficiencies among retailers may put a damper on retailers’ holiday hiring plans, according to global outplacement consultancy Challenger, Gray & Christmas.

In its annual holiday hiring forecast, Challenger estimated that seasonal job gains will not see a significant decline from last year’s robust numbers, but they are likely to at best match the level of hiring that occurred in October, November, and December 2012.

September 9, 2013

The rapid spread of a presumably false rumor about Jack Nicholson retiring from acting last week got me thinking about what a true Hollywood icon he has become and how he took a very unique path to greatness.

The rapid spread of a presumably false rumor about Jack Nicholson retiring from acting last week got me thinking about what a true Hollywood icon he has become and how he took a very unique path to greatness. Retailers aspiring to greatness in their social efforts may want to “be like Jack” in the way they apply social media technology.

Know your own strengths

August 14, 2013

Mobile commerce and gamification are two of the leading trends shaping the future of e-commerce.

Bonn, Germany -- Mobile commerce and gamification are two of the leading trends shaping the future of e-commerce. A new report from Deutsche Post DHL, “The Future of E-commerce in the U.S.,” identifies eight trends driving qualitative changes in e-commerce beyond rapid growth. A brief summary of each trend follows.

May 31, 2013

Starbucks Coffee Company is extending its indoor no-smoking policy to the outdoors. The company will prohibit anyone up to 25 feet from a Starbucks store from smoking, effective June 1, where permitted by its leases.

Starbucks Coffee Company is extending its indoor no-smoking policy to the outdoors. The company will prohibit anyone up to 25 feet from a Starbucks store from smoking, effective June 1, where permitted by its leases. 

The new rule will apply to the 7,000 shops owned and operated by Starbucks Corp., regardless of whether they have outdoor seating areas. 

March 4, 2013

A report released by Ipsos found that affluent optimism in the U.S. economy rose significantly in February.

New York -- A report released Monday by Ipsos found that affluent optimism in the U.S. economy rose significantly in February.

January 31, 2013

Australian import Lorna Jane will open the largest store in its U.S. portfolio, a 3,000-sq.-ft. unit in San Francisco, in February.

New York -- Australian import Lorna Jane will open the largest store in its U.S. portfolio, a 3,000-sq.-ft. unit in San Francisco, in February.
 
The retailer, which specializes in fashionable yoga clothing, opened 10 stores in Southern California in 2012, and is now expanding into the Bay Area. Lorna Jane is also looking at locations in Corte Madera, San Jose, Palo Alto and Walnut Creek, as it looks to open 15 more stores by the end of this year, the report said.

December 20, 2012

North Plainfield, N.J.-based Levin Management Corp. said that Hibachi Grill & Supreme Buffet has leased 8,500 sq. ft. at Blue Star Shopping Center in Watchung, N.J., becoming the latest eatery to join the 419,000-sq.-ft. retail property.

Watchung, N.J. -- North Plainfield, N.J.-based Levin Management Corp. said that Hibachi Grill & Supreme Buffet has leased 8,500 sq. ft. at Blue Star Shopping Center in Watchung, N.J., becoming the latest eatery to join the 419,000-sq.-ft. retail property.

The free-standing restaurant will open in early 2013.

Levin Management is the shopping center’s leasing and managing agent. Blue Star is anchored by Kohl's, ShopRite, Marshalls (which recently extended its long-term lease), Michaels and Toys "R" Us.

 

November 20, 2012

Survey results released by CouponCabin.com revealed that that 47% of Cyber Monday shoppers will spend more money online that day than they will in-store the during the rest of the holiday season.

Whiting, Ind. -- Survey results released Tuesday by CouponCabin.com revealed that that 47% of Cyber Monday shoppers will spend more money online that day than they will in-store the during the rest of the holiday season. The holiday has gone mobile as well. More than one-quarter (29%) of smartphone and tablet owners plan to shop online on Cyber Monday on their devices.

February 28, 2012

Shopping center owner DDR Corp. said Tuesday that four new Shoe Carnival stores will open at DDR shopping centers in 2012.

Beachwood, Ohio -- Shopping center owner DDR Corp. said Tuesday that four new Shoe Carnival stores will open at DDR shopping centers in 2012.

The new stores are a result of DDR's focus to consolidate small shop space by reconfiguring and re-leasing space to national retailers, improving tenant mix and the quality of cash flow. At three of the shopping centers, multiple small shop units have been combined to accommodate the new Shoe Carnival stores. The fourth center is located in Puerto Rico.

December 21, 2011

The Consumer Reports Holiday Poll released Wednesday found that a quarter of adults in the United States had yet to begin their holiday shopping as of Dec. 19, compared with 17% last year.

Yonkers, N.Y. -- The Consumer Reports Holiday Poll released Wednesday found that a quarter of adults in the United States had yet to begin their holiday shopping as of Dec. 19, compared with 17% last year.

Of those who haven't started shopping yet, 54% cited lack of enough money as a reason, 41% still believe they have plenty of time, while 29% are in procrastination mode.

December 2, 2011

More customers shopped the Sunday before Thanksgiving than the days following Black Friday, according to ShopperTrak, a leading provider of retail and mall foot-traffic counting services.

Chicago -- More customers shopped the Sunday before Thanksgiving than the days following Black Friday, according to ShopperTrak, a leading provider of retail and mall foot-traffic counting services.

November 9, 2011

When it comes to Black Friday, you’re either in or you’re out. If you’re like me, the whirlwind of retail chaos that swirls around shopping centers the Friday after Thanksgiving can feel a bit overwhelming.

When it comes to Black Friday, you’re either in or you’re out. If you’re like me, the whirlwind of retail chaos that swirls around shopping centers the Friday after Thanksgiving can feel a bit overwhelming. The sales and deep discounts are tempting, but wading through crowds and fighting for parking spaces is not my idea of a “happy” holiday. But I have plenty of friends and family – and I’m sure you do too – who look forward to Black Friday with the anticipatory excitement of kids on Christmas Eve.