Content about Freeport, Maine

February 13, 2014

L.L. Bean has been ranked number one in online customer experience. The E-tailing Group 2013 Customer Experience Index, based on a mystery shopping study conducted during the fourth quarter of 2013, awarded L.L. Bean a top score of 88.75, followed by HSN at 87.25.

Chicago — L.L. Bean has been ranked number one in online customer experience. The E-tailing Group 2013 Customer Experience Index, based on a mystery shopping study conducted during the fourth quarter of 2013, awarded L.L. Bean a top score of 88.75, followed by HSN at 87.25.

Other retailers scoring higher than 80 included Office Depot, Overstock, Amazon, Wal-Mart, Sears, Abt, Target, and Dick’s Sporting Goods. Average score in 2013 was 71.06, up from 69.3 in 2012. Repeat winners from 2012 included Amazon and Office Depot.

March 24, 2011

L.L. Bean announced it will implements free standard shipping to all United States and Canadian addresses effective March 25.

Freeport, Maine -- L.L. Bean announced it will implements free standard shipping to all United States and Canadian addresses effective March 25.

“We tested free shipping offers with no minimum purchase for several months and the customer response was overwhelming,” said Chris McCormick, president and CEO, L.L. Bean, Freeport, Maine. “It’s our opportunity to offer free shipping for all U.S. and Canadian customers with no minimum purchase, no end date, no conditions -- guaranteed.”

September 17, 2008

L.L. Bean is ready to open the first of five stores in China this month....

February 24, 2008

L.L. Bean will open its first store in the Chicago region in September....

October 1, 2007

Freeport, Maine, L.L....

September 5, 2007

Freeport, Maine, L.L....

September 18, 2005

Salt Lake City, ...

September 18, 2005

Salt Lake City, ...