Content about Feedback

August 3, 2012

Lucid, a provider of real-time feedback technology for buildings, is spearheading a study of resource consumption and behavior change with Starbucks Coffee Co.

Oakland, Calif. -- Lucid, a provider of real-time feedback technology for buildings, is spearheading a study of resource consumption and behavior change with Starbucks Coffee Co. The pilot project, developed in conjunction with the Snohomish County Public Utility District and Portland Energy Conservation Inc., will be hosted by 10 Starbucks stores in Snohomish County, Wash., and will serve to test and document measurable energy savings in the stores.

August 24, 2011

When Washington, D.C.-based Madison Marquette took over the leasing and management duties for Granite Run Mall, located in Media, Pa., near Philadelphia, it launched an innovative program for soliciting shopper feedback.

August 4, 2011

By Scott Zimmerman, president, TeleVox Software

By Scott Zimmerman

The days of collecting customer feedback through an annual survey are over.  Today, retailers are utilizing online and mobile tools that not only serve as “real-time” feedback mechanisms, but also act as bustling hubs of customer conversations and activity online.