Content about Ethics

July 8, 2014

There have been more than a few headline-grabbing leadership transitions in the retail world recently. And, to be honest, “transitions” might be too gentle of a euphemism: some big names from some big-name brands have left, been fired, forced out, voted off the board, or otherwise pressured to step down in the last few months.

There have been more than a few headline-grabbing leadership transitions in the retail world recently. And, to be honest, “transitions” might be too gentle of a euphemism: some big names from some big-name brands have left, been fired, forced out, voted off the board, or otherwise pressured to step down in the last few months.

June 24, 2014

One-in-four global consumers has been victimized by card fraud in the past five years.

Naples, Fla. – One-in-four global consumers has been victimized by card fraud in the past five years. According to a new study conducted by ACI Worldwide and Aite Group, the United Arab Emirates has the highest rate of credit, debit and prepaid card fraud overall at 44%, followed by China at 42% and India and the United States at 41% each.

Other findings include:

• 63% of global consumers (respondents) who have experienced fraud are more likely to use their cards less.

June 13, 2014

Global consumers want the benefits of digital technology but don’t want to trade any of their privacy to obtain it. According to the EMC Privacy Index, a survey of 15,000 consumers in 15 countries by EMC, 91% of consumers value the benefit of "easier access to information and knowledge" that digital technology affords.

Hopkinton, Mass. — Global consumers want the benefits of digital technology but don’t want to trade any of their privacy to obtain it. According to the EMC Privacy Index, a survey of 15,000 consumers in 15 countries by EMC, 91% of consumers value the benefit of "easier access to information and knowledge" that digital technology affords.

June 12, 2014

In mid- May, over 30,000 professionals from the shopping center industry gathered in Las Vegas for the ICSC’s annual RECon event.

By Jules Polonetsky, executive director, Future of Privacy Forum

In mid- May, over 30,000 professionals from the shopping center industry gathered in Las Vegas for the ICSC’s annual RECon event.

In addition to discussing leasing and the state of the retail market, for the first the first time a new topic was on the agenda – consumer privacy.

June 2, 2014

The vast majority (80%) of consumers aged 20-40 in the U.S. and U.K. believe total privacy in the digital world is a thing of the past, but nearly half (49%) said they would not object to having their buying behavior tracked if it would result in relevant offers from brands and suppliers.

New York - The vast majority (80%) of consumers aged 20-40 in the U.S. and U.K. believe total privacy in the digital world is a thing of the past, but nearly half (49%) said they would not object to having their buying behavior tracked if it would result in relevant offers from brands and suppliers. A new study of 2,012 consumers by Accenture also shows.64% of respondents said that when they are physically in a store, they would welcome text messages from that retailer alerting them to offers matching their buying preferences.

May 29, 2014

Sixty-two percent of U.S. online consumers have done nothing to protect their privacy on the Internet.

Yonkers, N.Y. – Sixty-two percent of U.S. online consumers have done nothing to protect their privacy on the Internet. According to a recent national Consumer Reports survey of 3,110 adults, one-in-seven online consumers were notified that their personal data had been breached in 2013, a 56% increase from 2012, and a projected 11.2 million people fell for e-mail phishing scams, up 22% from the previous year.

May 19, 2014

CVS Caremark has introduced a new corporate social responsibility (CSR) strategy called “Prescription for a Better World” as part of its 2013 CSR report.

Woonsocket, R.I. – CVS Caremark has introduced a new corporate social responsibility (CSR) strategy called “Prescription for a Better World” as part of its 2013 CSR report. Prescription for a Better World includes goals such as access to affordable health care; the environmental impacts of its operations, including those contributing to climate change; product stewardship; patient safety; employee engagement and workplace inclusion; and the safe disposal of prescription drugs.

May 16, 2014

Many Americans are unsure of the level of privacy afforded by social media communications.

New York – Many Americans are unsure of the level of privacy afforded by social media communications. According to a new survey of 1,141 U.S. adults from research and consulting company YouGov shows that 57% of respondents did not think social media was a good method to send private messages.

In addition, older users are less likely to venture into the realms of private messaging than younger users. Two-thirds (67%) of 18-34-year-olds have used Facebook's private messages compared to only 41% of those 55 and older.  

April 21, 2014

A number of recent class actions highlight three California privacy laws that were rarely litigated a decade ago.

By Amy Lally and Leah Abeles, Sidley Austin LLP

March 20, 2014

The U.S. Department of Health and Human Services' Office for Civil Rights is reportedly investigating privacy practices at the new Well Experience stores run by Walgreens.

Deerfield Park, Ill. -- The U.S. Department of Health and Human Services' Office for Civil Rights is reportedly investigating privacy practices at the new Well Experience stores run by Walgreens. According to the Wall Street Journal, the investigation is focusing on whether pharmacist consultations with customers at Well Experience Stores violate the privacy of patient medical data.

March 11, 2014

While the mobile channel continues to grow in importance for retailers, do does their fear of fraudulent attacks and the realization that combating the risk requires specialized tools.

Boise, Idaho -- While the mobile channel continues to grow in importance for retailers, do does their fear of fraudulent attacks and the realization that combating the risk requires specialized tools. Those are some of the findings from the 2nd Annual Mobile Payments and Fraud Survey.

The study, conducted By Kount, The Fraud Practice LLC and CardNotPresent.com, surveyed more than 1,000 merchants around the globe as well as service providers, card associations and issuers. Notable findings from the study include:

March 4, 2014

From mat management to the use of proper cleaning products, prevention is, of course, key to slip and fall management in retail stores. But there are two additional key areas that should be addressed — management communication and accountability. Indeed, sharing information and holding department managers accountable for results can reap numerous benefits for a company.

February 18, 2014

The Future of Privacy Forum, a Washington, DC-based think tank seeking to advance responsible data use and consumer privacy, and The Wireless Registry Inc., the first global registry of wireless names and identifiers, announced the launch of a new platform that will allow consumers to easily and quickly opt-out of mobile location analytics at thousands of locations in the U.S.

Washington, D.C. -- The Future of Privacy Forum, a Washington, DC-based think tank seeking to advance responsible data use and consumer privacy, and The Wireless Registry Inc., the first global registry of wireless names and identifiers, announced the launch of a new platform that will allow consumers to easily and quickly opt-out of mobile location analytics at thousands of locations in the U.S.
 

February 6, 2014

Responding to the announcement by CVS Caremark that its plans to stop selling tobacco products in its stores, Walgreens stated that the category has been under review at its stores, too.

Deerfield, Ill. -- Responding to the announcement by CVS Caremark that its plans to stop selling tobacco products in its stores, Walgreens stated that the category has been under review at its stores, too.

Walgreens has been evaluating its tobacco line for “some time,” and, according to spokesperson Michael Polzin, it “will continue to evaluate the choice of products our customers want, while also helping to educate them and providing smoking cessation products and alternatives that help reduce the demand for tobacco products.”

January 14, 2014

Target Corp. will invest $5 million in a multi-year campaign to educate consumers about cybersecurity and the dangers of phishing scams.

Minneapolis -- Target Corp. will invest $5 million in a multi-year campaign to educate consumers about cybersecurity and the dangers of phishing scams.

January 10, 2014

A majority of consumers find point-of-sale (POS) prompts, such as discount alerts on their mobile devices an invasion of their privacy.

Dallas – A majority of consumers find point-of-sale (POS) prompts, such as discount alerts on their mobile devices an invasion of their privacy. According to a recent website poll from CompuCom, respondents were asked, “Do you find point-of-sale technology prompts, such as a customized alert for discounts upon entering a store”: 63% said it is Big Brother-ish/intrusive while 37% said it is helpful and cool.

The poll collected 307 responses from IT professionals across multiple industries from Nov. 16, 2013 through Dec. 17, 2013.

January 8, 2014

The U.S. Department of Labor’s Occupational Safety and Health Administration has cited fashion retail chain Forever 21 for exposing employees to safety hazards at its stores in Paramus, N.J., and Manhattan.

New York -- The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited fashion retail chain Forever 21 for exposing employees to safety hazards at its stores in Paramus, N.J., and Manhattan. OSHA inspected both stores in July after receiving complaints alleging violations and proposed $236,500 in penalties.

January 7, 2014

Increased immersion in technology — and increased questions about its effect on people’s lives and privacy. A rise in consumer expectations for speed. A shift to a visual vocabulary and the rise of telepathic technology. These, according to one trend forecast, will be among the main drivers of consumer behavior in 2014.

December 23, 2013

In the wake of Target’s massive data breach first revealed on Thursday, three class-action lawsuits have been filed against the retailer, seeking more than $5 million in damages.

Minneapolis -- In the wake of Target’s massive data breach first revealed on Thursday, three class-action lawsuits have been filed against the retailer, seeking more than $5 million in damages.

Target confirmed that the data theft involving 40 million credit and debit card holders’ accounts occurred over a 19-day period that stretched from Nov. 27 to Dec. 15, three of Target’s busiest shopping weeks of the year.

December 4, 2013

The Inland Real Estate Group of Cos. has been named the recipient of the 2014 Torch Award for Marketplace Ethics by the Better Business Bureau.

Oak Brook, Ill. -- The Inland Real Estate Group of Cos. has been named the recipient of the 2014 Torch Award for Marketplace Ethics by the Better Business Bureau.

The award was presented at the 17th Annual BBB Awards Luncheon Ceremony at the InterContinental Hotel in Rosemont, Ill.  

This is the second Torch Award for Marketplace Ethics that Inland has received from the BBB. The company was presented with its first Torch Award for Marketplace Ethics in 2009. Last year’s winner was The Boeing Co.

October 25, 2013

Consumers have somewhat contradictory desires for greater data privacy and for businesses to have detailed insight into their personal needs, and also have seen improvement in how businesses use personal data.

Caty, N.C. – Consumers have somewhat contradictory desires for greater data privacy and for businesses to have detailed insight into their personal needs, and also have seen improvement in how businesses use personal data. According to a new study from analytics technology provider SAS, 71% of 1,260 respondents surveyed said that recent news about government access to personal data increased their privacy concerns.

August 7, 2013

As more foreign capital streams into the U.S., global investors appear poised to ratchet up risk levels, according to Jones Lang LaSalle’s’ most recent Global Capital Flows report.

Chicago — As more foreign capital streams into the U.S., global investors appear poised to ratchet up risk levels, according to Jones Lang LaSalle’s’ most recent Global Capital Flows report.

“Asia Pacific and the Americas are seeing continued growth in investor appetite for direct commercial property; however, in contrast to what we witnessed last year, both new and experienced investors are taking on additional risk,” said Arthur de Haast, lead director, International Capital Group at Jones Lang LaSalle.

June 11, 2013

The U.S. Equal Employment Opportunity Commission is suing Dollar General Corp. over its use of criminal background checks to screen out job applicants or fire employees, according to the Associated Press and other media reports.