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September 16, 2014

While much of the attention at this week’s Apple press conference was on the iPhone 6 and the company’s new smartwatch, we believe — along with many industry analysts — that the most important news of the splashy event was Apple Pay, the company’s new mobile payments system.

By Howard W. Herndon, BlackLine Payments Advisors

While much of the attention at this week’s Apple press conference was on the iPhone 6 and the company’s new smartwatch, we believe — along with many industry analysts — that the most important news of the splashy event was Apple Pay, the company’s new mobile payments system.

August 28, 2014

Dollar General Corp. reported earnings of $251.3 million for the second quarter, in line with expectations, even as its sales decelerated.

Goodlettsville, Tenn. -- Dollar General Corp. on Thursday reported earnings of $251.3 million for the second quarter, in line with expectations, even as its sales decelerated. The company also said it still wants to buy Family Dollar Stores, even though the rival discounter rejected Dollar General’s bid of its $8.95 billion offer last week.

August 18, 2014

Plug and Play helps bring together retailers and startups who offer specific technology and expertise that can relieve their pain points.

Plug and Play helps bring together retailers and startups who offer specific technology and expertise that can relieve their pain points. In each issue of our Customer Disruption e-newsletter, we will provide you a brief Q&A with the CEO of a Plug and Play startup, explaining how their company assists retailers in succeeding in today’s disruptive customer environment.

This week’s inaugural CEO Corner features three questions with Rich Wagner, CEO of Prevedere.

What does your company do?

July 25, 2014

A variety of costs drove net earnings for the second quarter of fiscal 2014 at Aaron’s Inc. down 67% to $8.5 million from $25.9 million in the same period a year earlier.

Atlanta – A variety of costs drove net earnings for the second quarter of fiscal 2014 at Aaron’s Inc. down 67% to $8.5 million from $25.9 million in the same period a year earlier. Expenses related to Aaron’s April 2014 purchase of lease-to-own company Progressive Finance Holdings, as well as advisory and strategic costs and costs related to store closures, impacted net earnings.

July 24, 2014

Facebook Inc.’s revenue in the second quarter increased 61% to a better-than-expected $2.91 billion, up from $1.81 billion in the year-ago quarter, fueled by its fast-growing mobile advertising business.

Menlo Park, Calif. -- Facebook Inc.’s revenue in the second quarter increased 61% to a better-than-expected $2.91 billion, up from $1.81 billion in the year-ago quarter, fueled by its fast-growing mobile advertising business.

Revenue from advertising was $2.68 billion, up 67% from last year. Mobile advertising revenue represented 62% of Facebook’s ad revenue in the second quarter, up from 41% in the year-ago period and 59% in first quarter 2014. Payments and other fees revenue was $234 million, a 9% increase from the same quarter last year.

July 15, 2014

Certona, a provider of real-time omnichannel personalization, was selected by Steve Madden to deliver integrated, hyper-personalized experiences to its customers as they browse, share and purchase their favorite footwear and accessories.

San Diego -- Certona, a provider of real-time omnichannel personalization, was selected by Steve Madden to deliver integrated, hyper-personalized experiences to its customers as they browse, share and purchase their favorite footwear and accessories.

June 11, 2014

Simon, a leading global retail real estate company, has announced a collaboration with elevate Digital, a developer of interactive digital technology, to install "digital concierge" solutions in a number of Simon's U.S. retail properties.

INDIANAPOLIS — Simon, a leading global retail real estate company, has announced a collaboration with elevate Digital, a developer of interactive digital technology, to install "digital concierge" solutions in a number of Simon's U.S. retail properties.

The interactive displays will provide Simon mall visitors with a virtual way-finding experience to help them navigate the mall, find deals, events, promotions and also take relevant information with them on a mobile device.

May 8, 2014

The fast-casual segment continues to obtain share from full-service chains and drive limited-service growth, making up 15% of the $231 billion limited-service restaurant segment.

Chicago - The fast-casual segment continues to obtain share from full-service chains and drive limited-service growth, making up 15% of the $231 billion limited-service restaurant segment. The “Top 150 Fast-Casual Chain Report” from Technomic shows that fast-casual sales increased 11% in 2013, while all limited-service chains grew by only 3.5%.

May 1, 2014

Sally Beauty Holdings reported declining net earnings in the second quarter of fiscal 2014 compared to the second quarter of the previous fiscal year.

Denton, Texas – Sally Beauty Holdings reported declining net earnings in the second quarter of fiscal 2014 compared to the second quarter of the previous fiscal year. Net income fell 9.9% to $58.9 million, from $64.89 million.

Net sales fared better, rising 2.4% to $919.47 million from $898.24 million. Same-store sales grew 1%. Higher selling, general and administrative expenses, as well as charges related to a previously disclosed data security breach, impacted net earnings. Sally Beauty also cited weather as negatively impacting sales.

April 8, 2014

Havertys reported a 2.5% drop in sales during the first quarter of fiscal 2014 compared to the same period in the prior year, falling to $181.4 million from $186.1 million.

Atlanta – Havertys reported a 2.5% drop in sales during the first quarter of fiscal 2014 compared to the same period in the prior year, falling to $181.4 million from $186.1 million. Same-store sales declined 0.9%.

Clarence H. Smith, chairman, president and CEO of Havertys, said severe winter weather did not negatively impact all of Havertys locations.

March 7, 2014

Net income and sales declined at Big Lots Inc. during the fourth quarter of fiscal 2013 as compared to the same quarter in the prior fiscal year. N

Columbus, Ohio – Net income and sales declined at Big Lots Inc. during the fourth quarter of fiscal 2013 as compared to the same quarter in the prior fiscal year. Net income declined 30% to $84.3 million from $120.3 million, while net sales dropped 6% to $1.64 billion from $1.74 billion.

February 26, 2014

Big 5 Sporting Goods Corp. released mostly positive financial results for the fourth quarter and fiscal year 2013.

El Segundo, Calif. – Big 5 Sporting Goods Corp. released mostly positive financial results for the fourth quarter and fiscal year 2013. During the fourth quarter, net income rose 30% to $5.2 million from $4 million compared to the same period in the prior year.

January 16, 2014

Best Buy Co., Inc. saw its revenues for the nine-week holiday period ended Jan. 4, 2014 fall 2.5% from the same period a year earlier.

Minneapolis – Best Buy Co., Inc. saw its revenues for the nine-week holiday period ended Jan. 4, 2014 fall 2.5% from the same period a year earlier. Holiday revenues for the 2013 season were $11.45 billion, compared to $11.75 billion in the 2012 season.

Consolidated same-store sales only grew 0.1%, although online sales increased 23.5%. Best Buy cited a more intense than expected promotional pricing environment as a key factor in its disappointing holiday results.

January 16, 2014

Build-A-Bear Workshop, Inc. reported declining year-over-year revenues for the fourth quarter and fiscal year 2013 in a partial preliminary earnings release.

St. Louis – Build-A-Bear Workshop, Inc. reported declining year-over-year revenues for the fourth quarter and fiscal year 2013 in a partial preliminary earnings release.

On a preliminary basis, Build-A-Bear reported total fourth quarter revenues of $107 million, down 9% from $118.2 million in the same period a year earlier. Preliminary fiscal year revenues were down slightly to $378 million from $380.2 million.

January 10, 2014

Total sales for the nine-week holiday 2013 period at Trans World Entertainment Corporation were $115 million compared to $128 million for the same period last year, a decrease of 10.2%.

Albany, N.Y. -- Total sales for the nine-week holiday 2013 period at Trans World Entertainment Corporation were $115 million compared to $128 million for the same period last year, a decrease of 10.2%. The company operated an average of 5% fewer stores during the nine-week period as compared to last year.

Same-store sales for the nine-week period ended Jan. 4, 2014 decreased 6%.

 

January 10, 2014

Revenues for the two-month 2013 holiday period at Zale Corporation dropped 2% to $556 million from $567 million in the same period the prior year.

Irving, Texas -- Revenues for the two-month 2013 holiday period at Zale Corporation dropped 2% to $556 million from $567 million in the same period the prior year. Zale said the decrease in revenues is primarily due to the net decrease of 91 stores compared to last year and a decline in the Canadian exchange rate, partially offset by 2% overall same-store sales growth including e-commerce sales.

November 26, 2013

One thing is certain in the world of retail: the pace of change is accelerating, and competition is fierce. Longstanding retail behemoths are dying, new specialty stores are springing up overnight, and everyone is desperately searching for new ways to stay ahead of the competition while keeping themselves from sinking.

By Kathy Gersch, executive VP, Kotter International

One thing is certain in the world of retail: the pace of change is accelerating, and competition is fierce. Longstanding retail behemoths are dying, new specialty stores are springing up overnight, and everyone is desperately searching for new ways to stay ahead of the competition while keeping themselves from sinking. People talk about this, but in my opinion, they are missing the true problem.

November 20, 2013

Unexpectedly strong retail sales in the month of October point to a good holiday sales season ahead.

Washington, D.C. -- Unexpectedly strong retail sales in the month of October point to a good holiday sales season ahead. According to the National Retail Federation, October retail sales, excluding automobiles, gas stations and restaurants, increased 2.5% seasonally adjusted over September, and 4.2% unadjusted from 2012.

November 20, 2013

Staples reported net earnings of $135.2 million for the third quarter ended Nov. 2, compared with a loss of $596.2 million a year earlier.

Framingham, Mass. -- Staples reported net earnings of $135.2 million for the third quarter ended Nov. 2, compared with a loss of $596.2 million a year earlier.

Sales fell to $6.11 billion from $6.35 billion as the retailer was challenged by soft demand for its products and closed stores in Europe and North America. Same-store sales in North America, excluding sales through Staples.com, fell 3%.

November 15, 2013

Soon it will be the peak time of year for retail sales: the make-or-break, pressure cooker fourth quarter is already upon us. But before the cash register is humming and online orders are coming in just as fast as they can be fulfilled, retailers need to hire their seasonal employees.

By Jason Hamilton, Snagajob

Soon it will be the peak time of year for retail sales: the make-or-break, pressure cooker fourth quarter is already upon us. But before the cash register is humming and online orders are coming in just as fast as they can be fulfilled, retailers need to hire their seasonal employees.

November 15, 2013

Nordstrom reported declining net earnings during the third quarter of fiscal 2013 despite an increase in net sales.

Seattle – Nordstrom reported declining net earnings during the third quarter of fiscal 2013 despite an increase in net sales. Net earnings totaled $137 million, down 7.5% from $146 million in the same quarter a year earlier.

October 31, 2013

Continuing a two-year slide in retail spending momentum, American consumers will generate only a lackluster 2.9% year-over-year increase in holiday sales, the slowest pace since the recession, according to Customer Growth Partners’ 13th Annual Holiday Forecast.

By Craig Johnson, president, Customer Growth Partners

October 16, 2013

More retailers are hiring extra holiday staff this year. According to a new annual holiday hiring survey from CareerBuilder and Harris Interactive, 39% of retail hiring managers reported that they plan to hire seasonal workers this year, up from 36% last year and 29% in 2011.

Chicago – More retailers are hiring extra holiday staff this year. According to a new annual holiday hiring survey from CareerBuilder and Harris Interactive, 39% of retail hiring managers reported that they plan to hire seasonal workers this year, up from 36% last year and 29% in 2011.

October 10, 2013

More than three-fourths (79%) of retailers expect an increase in sales this holiday season – the highest percentage seen since the financial downturn.

Philadelphia -- More than three-fourths (79%) of retailers expect an increase in sales this holiday season – the highest percentage seen since the financial downturn. That’s according to global management consultancy Hay Group’s seventh annual retail holiday survey, whose results were more optimistic that several other holiday forecasts.

September 4, 2013

Small businesses are optimistic with regards to the upcoming holiday season, with 41% of businesses expecting a much stronger holiday season in 2013 than 2012, according to a survey by Kabbage, an online provider of working capital.

Atlanta -- Small businesses are optimistic with regards to the upcoming holiday season, with 41% of businesses expecting a much stronger holiday season in 2013 than 2012, according to a survey by Kabbage, an online provider of working capital.

Small businesses also plan to increase their borrowing for the remainder of 2013 in order to meet the robust demand, the survey reported.  

Other key findings from the survey include: