Content about Consumer Reports

March 26, 2014

Thousands of subscribers to the world's largest independent product-testing organization weighed in on grocery shopping via Consumer Reports’ latest survey – and gave Wegmans, Trader Joe's, Publix, Costco and Sprouts the highest scores overall among 55 of the nation's major grocery stores.

Yonkers, N.Y. -- Thousands of subscribers to the world's largest independent product-testing organization weighed in on grocery shopping via Consumer Reports’ latest survey – and gave Wegmans, Trader Joe's, Publix, Costco and Sprouts the highest scores overall among 55 of the nation's major grocery stores.

Walmart landed at the bottom of the ratings, based on a survey of the 27, 208 subscribers.

November 19, 2013

Two-thirds of shoppers will spend the same amount of money (54%) or more money (12%) than they did last year. A new Consumer Reports poll also reveals that 33% will spend less money, similar to the 37% who said the same when asked last year.

Yonkers, N.Y. -- Two-thirds of shoppers will spend the same amount of money (54%) or more money (12%) than they did last year. A new Consumer Reports poll also reveals that 33% will spend less money, similar to the 37% who said the same when asked last year.

June 11, 2013

American consumers are reporting significantly fewer financial troubles than any time in the past three years, according to the Consumer Reports Index.

Yonkers, N.Y. – American consumers are reporting significantly fewer financial troubles than any time in the past three years, according to the Consumer Reports Index. The Index’s trouble tracker index, which measures the proportion of consumers that have faced difficulties as well as the number of negative financial events they have encountered, dropped from 41.7 in April to 34 in May. This is the lowest trouble tracker score since Consumer Reports began reporting it in April 2009 and more than 50% below its all-time high score of 68.7 in September 2009.

June 11, 2013

American consumers are reporting significantly fewer financial troubles than any time in the past three years, according to the Consumer Reports Index.

Yonkers, N.Y. – American consumers are reporting significantly fewer financial troubles than any time in the past three years, according to the Consumer Reports Index. The Index’s trouble tracker index, which measures the proportion of consumers that have faced difficulties as well as the number of negative financial events they have encountered, dropped from 41.7 in April to 34 in May. This is the lowest trouble tracker score since Consumer Reports began reporting it in April 2009 and more than 50% below its all-time high score of 68.7 in September 2009.

December 20, 2012

Poll results released by Consumer Reports found that, with only five shopping days left until Christmas, 68% of shoppers – or about 132 million Americans – have yet to finish their gift shopping.

Yonkers, N.Y. -- Poll results released Thursday by Consumer Reports found that, with only five shopping days left until Christmas, 68% of shoppers – or about 132 million Americans – have yet to finish their gift shopping.

Seventeen million are estimated to hit stores on Christmas Eve.
 

June 7, 2012

By Chris Precious, Irisys

By Chris Precious, chris.precious@irisys.co.uk

March 6, 2012

After three consecutive months of improvement, the Consumer Reports Index for March slipped to 46.1, from 49.6 last month.

Yonkers, N.Y. -- After three consecutive months of improvement, the Consumer Reports Index for March slipped to 46.1, from 49.6 last month.

March's Consumer Reports Index measures overall consumer financial health and showed that the confidence of the American consumer is waning.

Further challenging consumer confidence, The Trouble Tracker Index increased slightly this month to 52.2 from 49.1 in February, and is now at its highest level since August 2011.

December 8, 2011

Despite flagging consumer confidence, December's Consumer Reports Index, a measure of overall consumer financial health, showed that the holiday season is off to a good start, with excellent activity in November and the prospect of a strong December.

Yonkers, N.Y. -- Despite flagging consumer confidence, December's Consumer Reports Index, a measure of overall consumer financial health, showed that the holiday season is off to a good start, with excellent activity in November and the prospect of a strong December.

The Past 30-Day Retail Index for December was 13.9, up from 12.4 a year ago, and planned spending for December was also strong at 12.7 compared to 11.8 last year. Among the categories comprising the Retail Index, the largest gains were in personal electronics.

June 7, 2011

Americans are frustrated with the state of customer service, according to a new survey by Consumer Reports magazine.

Yonkers, N.Y. -- Americans are frustrated with the state of customer service, according to a new survey by Consumer Reports magazine. In the survey, 65% of the respondents said they are "tremendously annoyed" by rude salespeople and 64% said that they had left a store in the previous 12 months because of poor service.

Consumer Reports also found that 71% of survey respondents were extremely irritated when they couldn't reach a human on the phone.

August 9, 2010

A consumer report released Tuesday found that slow job creation and continued consumer troubles are...

August 9, 2010

A consumer report released Tuesday found that slow job creation and continued consumer troubles are...

January 14, 2010

Consumers ended 2009 more optimistic than they have been in the past six months as...

December 16, 2008

With money concerns looming, more than two-thirds (69%) of Americans are changing their family's holiday...

November 6, 2008

Shoppers are planning to cut back on their holiday spending this year, but not when...

November 17, 2004

New York City, ...