Content about Commerce

April 3, 2014

Family Dollar is rolling out electronic article surveillance (EAS) loss prevention technology from Checkpoint Systems across the retailer's more than 8,000 stores nationwide.

Thorofare, N.J. -- Family Dollar is rolling out electronic article surveillance (EAS) loss prevention technology from Checkpoint Systems across the retailer's more than 8,000 stores nationwide. It is one of the fastest roll-outs in the industry, with 3,500 installations already completed and deployments in 120 more stores each week, according to Checkpoint.

March 27, 2014

Rapid advances in omnichannel technology in the past several years have radically changed the nature of POS. Instead of serving as simple transaction execution devices, POS systems now serve as links to a customer’s loyalty and behavioral history across all channels. In many instances, POS platforms also need to extend to mobile and customer self-service devices, connect to social networks and otherwise extend beyond standard fixed terminals.

February 18, 2014

In recent years, retailers have aggressively implemented in-store systems to track customers’ every move from the moment they enter till the moment they leave (hopefully including a trip through a checkout lane).

In recent years, retailers have aggressively implemented in-store systems to track customers’ every move from the moment they enter till the moment they leave (hopefully including a trip through a checkout lane). Specific details such as how long customers spend in front of a display are also carefully monitored and analyzed. Technology now allows retailers to keep tabs on what customers do in the store almost as rigorously as they follow customer actions online.

December 17, 2013

Prepaid payment network Blackhawk Network unveiled a partnership arrangement with Coinstar, offering customers of Coinstar’s 20,300 coin exchange kiosks a selection of Blackhawk eGifts for no fee when they cash in coins via the kiosks.

Pleasanton, Calif. -- Prepaid payment network Blackhawk Network unveiled a partnership arrangement with Coinstar, offering customers of Coinstar’s 20,300 coin exchange kiosks a selection of Blackhawk eGifts for no fee when they cash in coins via the kiosks.

The eGift codes are redeemable at issuing retailers – either in-store, online or via mobile devices. Merchants include Gap, iTunes, Lowe's, Southwest Airlines, Toys "R" Us, Babies "R" Us and others.

December 2, 2013

Shrink is an unavoidable fact of life for retailers. But by leveraging electronic article surveillance (EAS) technology that places security tags on items, retailers can minimize the frequency and financial impact of shrink.

Matthews, N.C.-based Family Dollar Stores, Inc. has been using EAS technology to reduce shrink at select high-risk locations for more than 15 years. However, about three years ago, the retailer determined that using EAS tags on higher-priced items at all of its roughly 7,900 stores would help control external shrink throughout the chain.

November 20, 2013

Women are more responsive to mobile alerts detailing discounts and more likely than men to shop in-store to save on shipping costs, according to recent data from fashion shopping app Snapette, a business unit of PriceGrabber.

Los Angeles -- Women are more responsive to mobile alerts detailing discounts and more likely than men to shop in-store to save on shipping costs, according to recent data from fashion shopping app Snapette, a business unit of PriceGrabber. The survey revealed that mobile ad spend grew by 81% this year, with women aged 25-34 driving the highest click through and conversation rates.

October 9, 2013

Checkpoint Systems announced that Family Dollar Stores has entered into a multi-year agreement that includes the deployment of Checkpoint's electronic article surveillance solutions in all of its existing and future stores.

Thorofare, N.J. -- Checkpoint Systems announced that Family Dollar Stores has entered into a multi-year agreement that includes the deployment of Checkpoint's electronic article surveillance solutions in all of its existing and future stores.

The rollout in the chain's existing 7,900 stores is expected to be completed by December 2014.

September 27, 2013

99 Cents Only has announced the opening of two new stores.

City Of Commerce, Calif. — 99 Cents Only has announced the opening of two new stores. The retailer will open an 18,960o-sq.-ft. store in McAllen, Texas, and an 11,685-sq.-ft. store in Laveen, Ariz. The grand opening of each store will feature the sale of Westinghouse Flat Screen TVs for only 99 cents each to the first nine customers in line to visit the store.

Both stores will feature a perishable food department, including produce, dairy and frozen foods.
 

June 5, 2013

The majority (61%) of global consumers are open to shopping at a ‘self service’ fully automated store with vending machines and kiosk stations offering virtual customer service, according to a new survey by Cisco.

San Jose, Calif. -- The majority (61%) of global consumers are open to shopping at a ‘self service’ fully automated store with vending machines and kiosk stations offering virtual customer service, according to a new survey by Cisco.

May 29, 2013

A survey from online shopping site PriceGrabber indicates US consumers are leaning toward practical Father’s Day gifts this year.

Los Angeles – A survey from online shopping site PriceGrabber indicates U.S. consumers are leaning toward practical Father’s Day gifts this year. Almost four-in-10 (38%) consumers plan to purchase practical Father’s Day presents this year, such as tools, auto accessories or appliances.

Nearly one-fifth of respondents (18%) are planning to shop for a tech-type gift such as a computer, tablet or smartphone. Forty-five percent of men plan to buy a practical gift, compared to 33% of women.

January 30, 2013

Most retailers in Canada are ready for a phase-out of one-cent coins, a national retailing trade group said.

Toronto -- Most retailers in Canada are ready for a phase-out of one-cent coins, a national retailing trade group said Wednesday.

The Retail Council of Canada said the majority of the country's retail businesses were prepared for the disappearance of the penny and will follow the government's proposals for determining prices.

January 24, 2013

The founding family of the 99 Cents Only Stores chain has been fired by its owners, with retail veteran Richard Anicetti and Michael Fung taking over top executive roles.

City of Commerce, Calif. -- The founding family of the 99 Cents Only Stores chain has been fired by its owners, with retail veteran Richard Anicetti and Michael Fung taking over top executive roles.

The retailer said that Eric Schiffer (CEO), Jeff Gold (president) and Howard Gold (EVP) are “no longer employed by the company” and that Richard Anicetti has been named interim CEO. Schiffer is the son-in-law of founder David Gold while Jeff and Howard are his sons.

January 4, 2013

By Craig Szklany and Mark Stier, Tyco Retail Solutions

By Craig Szklany, cszklany@tycoint.com and Mark Stier, mstier@tycoint.com
 

December 27, 2012

Total losses attributed to retail shrinkage hit $34.5 billion last year, “positioning retail crime as the largest form of property crime,” according to Dr. Richard Hollinger, professor of criminology, law and society, University of Florida, Gainesville, Fla. And it shows no signs of easing anytime soon. Indeed, the rate of shrink remains on a five-year climb, according to the Loss Prevention Research Council (LPRC), Gainesville, Fla.

November 27, 2012

Traditionally, cash office management and the reconciliation process have relied on manual procedures, such as counting currency and coin by hand, creating handwritten check deposits, and keying totals into the POS system. Many retailers have used the same cash office procedures for years, with the procedures inconsistently executed from store to store. Chain Store Age talked with Balance Innovations’ Janette Davis about how technology is bringing new efficiencies to cash office management.

September 26, 2012

Sam's Club has become the first warehouse club retailer to install SoloHealth's comprehensive health-and-wellness screening kiosks, SoloHealth announced.

Atlanta -- Sam's Club has become the first warehouse club retailer to install SoloHealth's comprehensive health-and-wellness screening kiosks, SoloHealth announced Wednesday.

SoloHealth said it will begin the rollout of its SoloHealth Station to more than 500 Sam's Club locations nationwide. The kiosks, currently available in select U.S. retail locations, is expected to be in more than 2,500 retail locations by mid-2013.

August 22, 2012

A group of Rona Inc.'s dealers on Wednesday released an open letter on Wednesday that criticized the proposed takeover of the Canadian home-improvement retailer and distributor by Lowe’s Cos., Reuters reported.

New York -- A group of Rona Inc.'s dealers on Wednesday released an open letter on Wednesday that criticized the proposed takeover of the Canadian home-improvement retailer and distributor by Lowe’s Cos., Reuters reported.

The letter, which was addressed to Lowe's CEO Robert Niblock, was signed by merchants that operate 164 affiliate or franchise Rona stores.

August 21, 2012

McDonald’s Corp. is testing a mobile payments service with PayPal in 30 McDonald’s locations in France.

New York -- McDonald’s Corp. is testing a mobile payments service with PayPal in 30 McDonald’s locations in France.

Using the service, McDonald's customers can order food on smartphones through a McDonald's application, or online, and then pay for their food with PayPal via either the McDonald’s mobile app or a web browser. There is a separate line in the test locations to pick up the meals, according to a report in the Chicago Tribune.

August 20, 2012

Supervalu announced that Robert Bly will join the company as president of Shoppers Food and Pharmacy, a 56-store chain in the Baltimore, and Washington, D.C., market.

Minneapolis -- Supervalu announced that Robert Bly will join the company as president of Shoppers Food and Pharmacy, a 56-store chain in the Baltimore, and Washington, D.C., market.

Bly, 49, most recently served as VP of Kmart and Sears divisions for the Sears Holdings Co. He is expected to begin his new role on Aug. 22 and will report to Chuck Elias, senior VP retail operations.

Bly replaces Tim Lowe, who recently accepted a new leadership role in Supervalu's merchandising organization.
 

August 15, 2012

Multiple reports revealed that Wal-Mart Stores’ Mexican arm has been leveled with new allegations concerning tax evasion and money-laundering schemes.

Mexico City -- Multiple reports on Wednesday revealed that Wal-Mart Stores’ Mexican arm has been leveled with new allegations concerning tax evasion and money-laundering schemes.

The accusations against Walmex were outlined in a letter by U.S. Rep. Henry Waxman, sent Tuesday to Wal-Mart CEO Michael Duke and suggesting that the company “"may have had compliance issues relating not only to bribery, but also to 'questionable financial behavior' including tax evasion and money laundering in Mexico."

July 31, 2012

Lowe’s Cos. confirmed a July 8 proposal to acquire Canadian home-improvement and hardware retailer Rona, but said the Quebec-based chain rejected the $1.9 billion offer.

Mooresville, N.C. -- Lowe’s Cos. on Tuesday confirmed a July 8 proposal to acquire Canadian home-improvement and hardware retailer Rona, but said the Quebec-based chain rejected the $1.9 billion offer.

According to the 800-store Rona, the sale to Lowe’s would not be in its best interests.

"Rona's strategic focus remains to execute on its business plan with a view to capturing the significant opportunities that it sees for the business," Rona said in a statement.

July 25, 2012

Supervalu banner Shaw's announced that two of its Rhode Island locations diverted more than 90% of store waste from local landfills as part of the company's zero-waste program.

West Bridgewater, Mass. -- Supervalu banner Shaw's announced that two of its Rhode Island locations diverted more than 90% of store waste from local landfills as part of the company's zero-waste program.

Shaw's said its Barrington and Cranston stores achieved total waste diversion of 90.76% and 90.81%, respectively. In addition to the two new zero-waste stores in Rhode Island, the Shaw's Lancaster, N.H., store also is one of the newest to join the zero-waste program, bringing the company total to eight.

July 19, 2012

The July 13 settlement of a lawsuit over allegedly fixed credit card interchange fees is a credit positive for the two largest industry players Visa and Mastercard, but will have a smaller impact on merchant acquirers, retailers and banks, said Moody’s Investors Service in a new special comment "Credit Card Interchange Fee Settlement is Credit Positive For Visa, MasterCard."

The July 13 settlement of a lawsuit over allegedly fixed credit card interchange fees is a credit positive for the two largest industry players Visa and Mastercard, but will have a smaller impact on merchant acquirers, retailers and banks, said  Moody’s Investors Service in a new special comment "Credit Card Interchange Fee Settlement is Credit Positive For Visa, MasterCard."

July 19, 2012

Safeway Inc. reported that profit for the second quarter dropped to $121.7 million from $146 million in the same period last year.

Pleasanton, Calif. -- Safeway Inc. reported Thursday that profit for the second quarter dropped to $121.7 million from $146 million in the same period last year.

Sales inched up 1.9% to $10.4 billion, and same-store sales rose 0.8%.

For the year, Safeway said it expects to invest $900 million in capital expenditures to open approximately 10 new Lifestyle stores, complete 10 Lifestyle remodels, refurbish in-store pharmacies and develop properties through its Property Development Centers subsidiary.
 

July 13, 2012

Hong Kong is the world’s most expensive retail destination, with retail rents at $3,864 per square foot, according to the quarterly rankings of global retail rents from global property advisor CBRE Group.

London -- Hong Kong is the world’s most expensive retail destination, with retail rents at $3,864 per square foot, according to the quarterly rankings of global retail rents from global property advisor CBRE Group. CBRE cited the city’s significant inbound tourist traffic and continued increases in domestic wealth as fueling demand from international fashion and luxury retailers.