Content about Christmas and holiday season

September 23, 2014

The retail industry is expected to benefit from mobile commerce, free shipping offers, in-store pickup promotions and e-commerce videos during the 2014 holiday season.

Seattle – The retail industry is expected to benefit from mobile commerce, free shipping offers, in-store pickup promotions and e-commerce videos during the 2014 holiday season. According to global analytics and insights firm Blueocean Intelligence, the top six digital and social media trends that will drive sales for retailers in the upcoming holiday season are:

September 18, 2014

Nearly one-quarter (24%) of retailers expect a significant increase (5% or more) in year-over-year sales during the 2014 holiday season, while another 70% are predicting sales will be on par with the 2013 season, according to a survey by global management consultancy Hay Group.

Philadelphia -- Nearly one-quarter (24%) of retailers expect a significant increase (5% or more) in year-over-year sales during the 2014 holiday season, while another 70% are predicting sales will be on par with the 2013 season, according to a survey by global management consultancy Hay Group.

September 18, 2014

Forty-one percent of online retailers plan to offer free shipping and returns as a strategy to increase holiday sales this year, according to a new survey by Channel Advisors, and free shipping also ranked as the most successful service feature for generating a higher level of customer satisfaction.

Research Triangle Park, N.C. -- Forty-one percent of online retailers plan to offer free shipping and returns as a strategy to increase holiday sales this year, according to a new survey by Channel Advisors, and free shipping also ranked as the most successful service feature for generating a higher level of customer satisfaction. The Multichannel E-Commerce Study also reveals that 86% of surveyed retailers expect to increase their year-over-year online holiday sales in 2014.

September 18, 2014

Walmart on Thursday said it plans to hire 60,000 temporary workers for the holiday season, an increase of nearly 10% from last year.

Bentonville, Ark. -- Walmart on Thursday said it plans to hire 60,000 temporary workers for the holiday season, an increase of nearly 10% from last year.

The discounter also said that current workers who want more hours during the holidays will receive priority.

September 17, 2014

Kohl’s Department Stores anticipates hiring more than 67,000 associates nationwide this holiday season to support in-store and online holiday business.

Menomonee Falls, Wis. -- Kohl’s Department Stores anticipates hiring more than 67,000 associates nationwide this holiday season to support in-store and online holiday business.

Kohl’s plans on hiring an average of 50 associates per store at its 1,163 stores in 49 states. In addition, the company anticipates hiring approximately 9,300 seasonal positions at distribution centers across the country and approximately 670 seasonal credit operations positions.

 

August 27, 2014

With each passing year, it seems like the twinkly lights, newspaper inserts and door busters galore start earlier and earlier. The 2014 holiday season will be no different. As stores pull out all the stops to offer holiday promotions as early as possible this upcoming season, consumers will continue to shift their shopping dollars to November.

August 27, 2014

At a time of year when consumers are still caught up in end-of-summer barbecues and back-to-school shopping, retailers are getting caught up in the rush of holiday planning. Holiday sales can account for 20% to 40% of a retailer’s total annual sales, according to the National Retail Federation, and a successful holiday can turn around a bad year or make a good year even better.

July 30, 2014

Sixty-six percent of retailers attending the recent Big Data & Analytics for Retail Summit believe the number one way to ensure a successful holiday season is to understand customer behavior to drive sales and build loyalty.

Santa Cruz, Calif. - Sixty-six percent of retailers attending the recent Big Data & Analytics for Retail Summit believe the number one way to ensure a successful holiday season is to understand customer behavior to drive sales and build loyalty. Moreover, data from business analytics provider Looker shows that four-in-10 retailers feel they are still ineffective when it comes to using data to improve business performance.

July 18, 2014

Almost nine-in-10 (88%) of consumers consider speed of delivery to be more important during the holiday season than at any other time of the year.

Ann Arbor, Mich. – Almost nine-in-10 (88%) of consumers consider speed of delivery to be more important during the holiday season than at any other time of the year. According to the Holiday Fulfillment Report from CFI Group and EBay Enterprise that surveyed more than 500 consumers, 96% of respondents said guaranteed delivery dates are important when choosing which online retailer to purchase from.

June 27, 2014

Mobile will continue to play a significant and dominating role in online shopping this holiday season.

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April 30, 2014

As consumers busy themselves with spring gardening and plans for summer travel, their favorite retailers are already planning for back-to-school and the 2014 holiday season.

By Mike Gregory, Kurt Salmon

As consumers busy themselves with spring gardening and plans for summer travel, their favorite retailers are already planning for back-to-school and the 2014 holiday season. And after delivery delays during holiday 2013 left many customers fuming, a core issue for retailers is how to optimize their peak-season order fulfillment and related customer service.

February 3, 2014

Another holiday season has come and gone, and while the majority of us are focused on emerging from the sugar daze and paying off the credit card bills, America’s retailers face different challenges.

By Rory Dennis, Amplience

January 30, 2014

A majority of store managers (57.3%) said holiday sales met or exceeded their expectations during the 2013 holiday season.

North Plainfield, N.J. – A majority of store managers (57.3%) said holiday sales met or exceeded their expectations during the 2013 holiday season. However, according to the post-holiday "Retail Sentiments Survey" from retail real estate services firm Levin Management, mid-December was the busiest time according to 26.9% of store manager respondents, followed by the weekend before Christmas with 24.4%.

January 20, 2014

Custora has released its Holiday 2013 E-Commerce Recap, which is based on the company’s real-time dashboard aggregating data from over 100 U.S. retailers.

By Netta Kelvis, head of marketing, Custora

[Editor’s Note: Custora has released its Holiday 2013 E-Commerce Recap, which is based on the company’s real-time dashboard aggregating data from over 100 U.S. retailers. Here's a blog post by Custora’s head on marketing summarizing the recap's highlights.]  

January 10, 2014

The full months of November and December 2013 suffered a brick-and-mortar customer traffic decline as compared to the same two months in 2012.

San Jose, Calif. -- The full months of November and December 2013 suffered a brick-and-mortar customer traffic decline as compared to the same two months in 2012. According to new analysis from RetailNext, average sales decline remained at low single digits, which was aided by average growth in average transaction value (ATV) and a slightly positive 0.2% point increase in conversion.

January 9, 2014

Barnes & Noble reported decreases in revenue for both its retail and Nook segments during the nine-week 2013 holiday season as compared to the same period in the prior year.

New York – Barnes & Noble reported decreases in revenue for both its retail and Nook segments during the nine-week 2013 holiday season as compared to the same period in the prior year. The retail segment, which consists of the Barnes & Noble bookstores and BN.com, had revenues of $1.1 billion, decreasing 6.6% from the prior year.

January 9, 2014

Sales for the November-December holiday period increased 3.0%, based on a tally of monthly reporting firms compiled by the International Council of Shopping Centers.

New York -- Sales for the November-December holiday period increased 3.0%, based on a tally of monthly reporting firms compiled by the International Council of Shopping Centers. The rise came despite the extreme weather across much of the United States during prime holiday shopping time, and a shortened holiday season.

January 8, 2014

Shoppers with registered devices and retailer mobile apps made more store visits during the 2013 holiday season than during the previous year’s holiday season.

Austin, Texas -- Shoppers with registered devices and retailer mobile apps made more store visits during the 2013 holiday season than during the previous year’s holiday season. According to data from mobile analytics provider Digby, mobile consumers made 29.6% more store visits during the 2013 holidays than in 2012.

January 8, 2014

Despite the shortened holiday season and extreme weather in many areas of the country in the weeks leading up to Christmas, retailers finished the 2013 holiday shopping season with increased sales.

Chicago -- Despite the shortened holiday season and extreme weather in many areas of the country in the weeks leading up to Christmas, retailers finished the 2013 holiday shopping season with increased sales. According to ShopperTrak, during the holiday shopping season of November and December 2013, national retail sales increased 2.7% and foot traffic decreased 14.6% when compared to the same two months of 2012.

January 7, 2014

A total of $46.5 billion was spent online from desktop devices for the full November-December 2013 holiday season, an increase of 10% versus a year ago, according to comScore.

Reston, Va. -- A total of $46.5 billion was spent online from desktop devices for the full November-December 2013 holiday season, an increase of 10% versus a year ago, according to comScore. While the total represents a record for online holiday spending and a double-digit gain from last year, it nevertheless fell short of comScore's forecasted 14% growth of $48.1 billion in desktop spending.

December 27, 2013

Holiday season U.S. retail e-commerce spending from desktop computers for the first 52 days of the November-December 2013 holiday season totaled $42.8 billion, an increase of 10% from the same period one year ago.

Reston, Va. -- Holiday season U.S. retail e-commerce spending from desktop computers for the first 52 days of the November-December 2013 holiday season totaled $42.8 billion, an increase of 10% from the same period one year ago. However, new comScore data shows that the final online shopping week saw considerably softer sales than anticipated, including zero billion dollar spending days.

December 26, 2013

Overall Christmas Day online sales were up 16.5% from the same period last year. IBM Digital Analytics Benchmark data for Dec. 25, 2013 shows mobile traffic was the highest IBM recorded this holiday season, accounting for 48% of all online traffic, up 28.3% compared to the same period last year.

Armonk, N.Y. -- Overall Christmas Day online sales were up 16.5% from the same period last year. IBM Digital Analytics Benchmark data for Dec. 25, 2013 shows mobile traffic was the highest IBM recorded this holiday season, accounting for 48% of all online traffic, up 28.3% compared to the same period last year.

Mobile sales also remained strong, approaching 29% of all online sales, up 40% from 2012.

December 20, 2013

Unsurprisingly, crowds and long lines are the single biggest consumer dread for the holiday season.

Yonkers, N.Y. – Unsurprisingly, crowds and long lines are the single biggest consumer dread for the holiday season. According to a new Consumer Reports poll, 61% of consumers dread crowds and long lines, followed by bad traffic (54%).

December 18, 2013

U.S. retail e-commerce spending from desktop computers for the first 45 days of the November-December 2013 holiday season totaled $37.8 billion, according to comScore.

Reston, Va. -- U.S. retail e-commerce spending from desktop computers for the first 45 days of the November-December 2013 holiday season totaled $37.8 billion, according to comScore. For the first time ever, the most recent workweek saw five individual days eclipse $1 billion in spending, led by Green Monday with $1.4 billion.

December 18, 2013

With the shopping season starting earlier, and with more purchasing channels along with the growing influence of social media, this year's retail haul is proving to be more competitive than ever.

From Xboxes and LeapPads to Elmos and Legos, these last-minute shopping days are all about toys.