Content about Business software

March 21, 2014

When vertical furniture retailer Ashley Furniture found its homegrown retail management system no longer supported its rapid global growth, the company decided to investigate both regional and Tier 1 enterprise retail management systems.

Arcadia, Wis. – When vertical furniture retailer Ashley Furniture found its homegrown retail management system no longer supported its rapid global growth, the company decided to investigate both regional and Tier 1 enterprise retail management systems. Determining it needed a multi-language, multi-currency solution that could support the unique financial requirements of each country where it did business, Ashley Furniture selected Microsoft Dynamics.

February 24, 2014

HP is releasing a Windows 8.1 tablet-based POS solution designed to make it easy for small business retailers to effectively manage their business and cut operating costs.

Palo Alto, Calif. -- HP is releasing a Windows 8.1 tablet-based POS solution designed to make it easy for small business retailers to effectively manage their business and cut operating costs. The HP TX1 POS solution provides the ability to run essential POS applications and popular productivity applications.

February 18, 2014

Microsoft Corp. has enhanced Microsoft Dynamics CRM by adding a comprehensive set of new marketing, customer care and social listening capabilities to the suite.

Redmond, Wash. -- Microsoft Corp. has enhanced Microsoft Dynamics CRM by adding a comprehensive set of new marketing, customer care and social listening capabilities to the suite. The new release is expected in the second quarter of 2014.

February 11, 2014

Revel Systems, providers of enterprise iPad point-of-sale (POS) solutions, announced that pizza chain Pizza Patrón has selected Revel Systems as its POS solution for 100 plus store locations.

San Francisco -- Revel Systems, providers of enterprise iPad point-of-sale (POS) solutions, announced that pizza chain Pizza Patrón has selected Revel Systems as its POS solution for 100 plus store locations.

With the implementation of Revel Systems iPad POS across the Pizza Patrón franchise, stores can tap into cross-store metrics such as sales and inventory reports from one secure cloud based portal.  

February 10, 2014

Junction Solutions announced it will implement Microsoft Dynamics AX 2012 and JunctionMCR at Eckler Industries, the leading provider of parts and accessories for classic and enthusiast automobiles, to support the retailer’s multichannel growth strategy.

Denver -- Junction Solutions announced it will implement Microsoft Dynamics AX 2012 and JunctionMCR at Eckler Industries, the leading provider of parts and accessories for classic and enthusiast automobiles, to support the retailer’s multichannel growth strategy.
    

January 14, 2014

SAP AG announced the launch of SAP Shopper Experience a personalized and engaging retail mobile app that transforms the entire consumer shopping experience with social media sharing, loyalty programs and a self-payment system for shoppers.

New York -- SAP AG  announced the launch of SAP Shopper Experience a personalized and engaging retail mobile app that transforms the entire consumer shopping experience with social media sharing, loyalty programs and a self-payment system for shoppers.

SAP also released the latest version of the SAP Retail Store Ops Associate mobile app, which allows store associates to execute core merchandising, inventory and customer service functions directly from the shop floor without leaving a consumer’s side.

January 10, 2014

Omni-channel is one of the most discussed (and debated) topics in the retail industry. Some proclaim that it is a total game changer, while others say it is simply the rebranding of a multi-channel strategy. I would argue the omni-channel concept is going to redefine the future of retail business intelligence.

By Scott Jennings, director of market development, Retail & Services, QlikTech

Omni-channel is one of the most discussed (and debated) topics in the retail industry. Some proclaim that it is a total game changer, while others say it is simply the rebranding of a multi-channel strategy. I would argue the omni-channel concept is going to redefine the future of retail business intelligence.

January 7, 2014

For upscale retailers, providing an intimate and responsive customer experience is even more critical than it is for more mainstream chains.

For upscale retailers, providing an intimate and responsive customer experience is even more critical than it is for more mainstream chains. In The Pink, a Falmouth, Mass.-based, seven-unit affiliate of specialty retailer Lilly Pulitzer, is disrupting both how customer service is delivered in its stores and how IT vendors deliver technology to retailers. 

November 21, 2013

Canadian pharmacy retailer The Jean Coutu Group Inc. has selected Microsoft Dynamics for Retail to manage all its retail operations, from its headquarters down to the point-of-sale devices in stores.

Redmond, Wash. -- Canadian pharmacy retailer The Jean Coutu Group Inc. has selected Microsoft Dynamics for Retail to manage all its retail operations, from its headquarters down to the point-of-sale devices in stores. Jean Coutu will deploy Microsoft Dynamics to more than 400 stores, 3,000 POS systems and 11,500 devices with implementation to start in 2014.

November 14, 2013

Isis, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA, Inc. and Verizon Wireless, today released the latest version of the Isis Mobile Wallet.

New York -- Isis, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA, Inc. and Verizon Wireless, today released the latest version of the Isis Mobile Wallet. The m-commerce app is now available to consumers for download in the Google Play app store and at thousands of AT&T, T-Mobile and Verizon Wireless retail stores nationwide.

October 10, 2013

SAP previewed a mobile app called Snap at its SAP Retail Forum held in Dallas Oct. 7-9.

Dallas – SAP previewed a mobile app called Snap at its SAP Retail Forum held in Dallas Oct. 7-9. Designed for both tablets and smartphones, Snap is aimed at consumers who purchase items that require DIY assembly.

October 8, 2013

To help retailers better understand and act on consumer behavior in the fast changing retail market place, SAP AG announced the SAP Customer Activity Repository application, a new retail data repository powered by the SAP HANA platform.

Dallas -- To help retailers better understand and act on consumer behavior in the fast changing retail market place, SAP AG announced the SAP Customer Activity Repository application, a new retail data repository powered by the SAP HANA platform. 

September 5, 2013

Accenture and SAP AG are jointly releasing a new application called the Marketing Performance Solution by Accenture and SAP.

New York -- Accenture and SAP AG are jointly releasing a new application called the Marketing Performance Solution by Accenture and SAP. Sold by Accenture, the solution enables retail chief marketing officers (CMOs) view and act on centralized key marketing performance data such as sales figures, media spend and social reach in near real-time.

August 27, 2013

Let the games begin.

Retailers are gearing up for the Super Bowl of the holiday-selling season, when stores generate up to 40% of their annual sales and boost their staffs in light of the heightened shopping spree.

As technology reshapes the retail landscape at a dizzying pace, it’s also advancing the art and science of aligning sales and traffic patterns with in-store labor — particularly crucial during the make-or-break winter selling period.

August 22, 2013

Micros Systems announced that Sonic Corp., the nation's largest chain of drive-in restaurants with over 3,500 locations, has selected Micros as its strategic enterprise solution partner.

Columbia, Md. -- Micros Systems announced that Sonic Corp., the nation's largest chain of drive-in restaurants with over 3,500 locations, has selected Micros as its strategic enterprise solution partner.  

June 27, 2013

As an industry with one of the largest populations of part-time workers, retail stands to be hit the hardest by the changes required by the Affordable Care Act. Yet as retailers start planning, many of them simply don't know how to comply, and what the long-term effects will be. Unfortunately, there is no "one-size-fits-all" solution, and employers will have to carefully select a strategy that is right for them. 

June 27, 2013

Retail at its core is a pretty straightforward industry. Regardless of a retailer's vertical, sales channel(s), customer base, or any other distinguishing characteristic, at the end of the day the goal is pretty much the same. Jay Omdahl, VP enterprise resource planning for online sports merchandise retailer Fanatics, sums it up succinctly: "Get the best product at the right time to the right place."

May 7, 2013

After a successful pilot, Best Buy Canada is expanding its use of fully integrated, enterprise mobile point (mPOS) solutions on its selling floor. The new, tablet-based technology has improved customer service, including reducing checkout times, and staff productivity.

May 7, 2013

Managing labor remains one of a retail company's biggest challenges — and most untapped opportunities. JDA Software's Scott Welty talks about workforce management trends with Chain Store Age.

What are some common mistakes retailers make when it comes to managing labor?

March 15, 2013

Retailers are putting an increased emphasis and value on how and when they use their workforce. And in doing so, they are on the right path, according to research from The Wharton School. The study found the associate payroll was the most important factor in determining revenue. A mere additional dollar (properly applied) on labor could reap rewards of $4 to $28 in return.

March 15, 2013

Edwin Watts Golf has grown significantly during the past several years, expanding its store portfolio and direct mail and Internet businesses as well. With growth came an increased complexity that taxed the capabilities of its aging legacy systems, which did not provide visibility across channels and among stores. The retailer decided it was time to invest in a new solution due to the age and fragmentation of its existing systems.

January 14, 2013

SAP AG announced that Crocs Inc. is implementing the SAP Apparel and Footwear application to replace a legacy enterprise resource planning (ERP) system.

New York -- SAP AG on Monday announced that Crocs Inc. is implementing the SAP Apparel and Footwear application to replace a legacy enterprise resource planning (ERP) system.

Implementation is already underway and will help give Crocs complete control of its global supply chain — from procuring raw materials to delivering finished styles across the globe.

January 14, 2013

Workforce management solution-provider Empower Software Solutions said that BJ’s Wholesale Club has launched the roll out of EmpowerWFM, the company’s workforce management solution, across BJ’s 198 locations in 15 states.

Orlando, Fla. -- Workforce management solution-provider Empower Software Solutions said Monday that BJ’s Wholesale Club has launched the rollout of EmpowerWFM, the company’s workforce management solution, across BJ’s 198 locations in 15 states. 

The decision to rollout to all clubs follows a successful pilot of the solution.
 

December 6, 2012

Sprouts Farmers Market has installed enterprise asset management software from Verisae to support the company’s aggressive growth strategy.

Minneapolis -- Sprouts Farmers Market has installed enterprise asset management software from Verisae to support the company’s aggressive growth strategy.

The grocery retailer, which recently acquired Sunflower Farmers Market, recently implemented core modules of the Verisae connected facility platform; enterprise asset management (EAM), enterprise refrigerant management (ERM) and enterprise asset purchasing (EAP) solutions.

October 25, 2012

As convenience store operator Wawa expanded, it faced a logistics challenge: The company was adding more new stores, and its manually operated chilled warehouse had run out of room. Its production had outpaced its storage capacity, and the chain’s products were now being produced, staged on the warehouse floor and quickly shipped to make room for milk, teas and juices that were newly coming off the line. The distribution center’s storage space had surpassed maximum capacity.