Operations

Accenture: Retailers scale back global expansion
May 03, 2013
The world’s largest retailers have been scaling back their global...
New York -- The world’s largest retailers have been scaling back...
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Delhaize Group names Maura Smith general counsel
May 02, 2013
Global supermarket operator Delhaize Group, whose U.S. divisions include...
Brussels, Belgium -- Global supermarket operator Delhaize Group, whose U.S...
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Mother’s Day shoppers set spending limits
May 02, 2013
Shoppers are setting a budget for Mother’s Day spending this year,...
Los Angeles – Shoppers are setting a budget for Mother’s Day...
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Starbucks shakes up senior management
May 02, 2013
Starbucks Coffee Co. is shaking up its senior management team with five...
Seattle -- Starbucks Coffee Co. is shaking up its senior management team...
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Walmart looks to e-commerce for growth
May 01, 2013
Walmart is emphasizing e-commerce for growth, said Neil Ashe, the chain’s...
New York -- Walmart is emphasizing e-commerce for growth, said Neil Ashe,...
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Dollar General to hire 10,000 employees in May
May 01, 2013
To support its strong growth and fill current vacancies, Dollar General is...
Goodlettsville, Tenn. -- To support its strong growth and fill current...
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J.C. Penney asks customers to come back in its new ad
May 01, 2013
J.C. Penney Co. unveiled an advertisement on Facebook that asks customers...
New York -- J.C. Penney Co. on Wednesday unveiled an advertisement on...
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Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

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People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
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Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
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