Operations

May 17, 2013
New York - Ethnic consumers represent strong potential for retailers,...
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May 17, 2013
Online jewelry retailer Blue Nile has appointed Mindy Meads to its board...
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May 16, 2013
Despite being the most tech-savvy generation in history, Generation Y, the...
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May 16, 2013
Sixty-nine percent of shoppers expect a brand’s online store, mobile app...
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May 16, 2013
Contingent Network Services has announced the successful completion of a...
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May 15, 2013
The National Retail Federation on Wednesday criticized a fire-and-building...
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May 15, 2013
Mall of America, the nation's largest retail and entertainment destination...
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Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

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People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
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Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
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