Chain Store Age

Connie Robbins Gentry

Articles by this author:

Deploying Retail to Support Our Troops   (In This Issue)

Mon, 10/24/2011 - 5:27am

In the 39 years Michael Howard has been with the Army & Air Force Exchange Service (the Exchange), he has traveled the world and proudly held leadership roles in one of the nation’s oldest and most far-flung retail organizations. Now in its 116th year of operation, the Exchange is responsible for some 3,024 facilities worldwide, including sites that serve troops deployed in combat locations or the most remote areas.
The Retail Power 10 (In This Issue)

Fri, 12/17/2010 - 5:23pm

Some are entrepreneurs who built their companies from the ground up, turning one idea into a billion-dollar global empire.
Focus on: Security (In This Issue)

Sun, 10/31/2010 - 8:00pm

Specialty apparel retailer Express found itself in a technology quandary in 2007 when it...
Food for Thought (In This Issue)

Sun, 10/31/2010 - 8:00pm

Being all things to all people is a sure-fire recipe for failure in today’s...
Focus on: Human Resources (In This Issue)

Thu, 09/30/2010 - 8:00pm

When it comes time to hire a new store manager or assistant manager, many...
On Track for Success (In This Issue)

Thu, 09/30/2010 - 8:00pm

Call it the Phoenix syndrome: Out of the ashes of the Great Recession, dynamic...
Focus on: Finance (In This Issue)

Thu, 07/01/2010 - 8:00pm

Seems everyone has felt the economic crisis in his wallet. Unemployment remains high, wages...
Sizzling Service at Coldwater Creek (In This Issue)

Mon, 05/31/2010 - 8:00pm

As Coldwater Creek has expanded over the years, the number of calls received by...
Business-Continuity Plans Evolve (In This Issue)

Sun, 04/18/2010 - 8:00pm

Sticking accelerators and inconsistent braking mechanisms were unrelated design issues, but the highly publicized...
Make Smarter, Faster, Cheaper, Better Decisions (In This Issue)

Sun, 04/18/2010 - 8:00pm

Over the course of the recent recession it was as if the ground literally...