Exclusives & Analysis

12/02/2013 - 12:51pm

The Resource Conservation and Recovery Act (RCRA) and compliance with it, remains a regulatory challenge for the retail industry. Many retailers are forced to become experts in waste characterization to ensure compliance with environmental regulations, something that has become difficult for resource strapped retailers.

11/27/2013 - 12:40pm

One of the most significant trends in customer engagement over the past several years is the rise of social media outside marketing and inside customer service.

11/26/2013 - 12:59pm

One thing is certain in the world of retail: the pace of change is accelerating, and competition is fierce. Longstanding retail behemoths are dying, new specialty stores are springing up overnight, and everyone is desperately searching for new ways to stay ahead of the competition while keeping themselves from sinking.

11/25/2013 - 5:35pm

Thanksgiving is drawing near, and with the official start of the holiday now beginning on Thursday (as some retailers will open on Thanksgiving Day), it’s time to talk about the “Giant Turkey” in the room for physical retail stores.

11/22/2013 - 11:38am

More than 1,000 U.S. merchants will offer free shipping this Dec. 18 on all orders with guaranteed delivery by Christmas. Just six days before Christmas, free shipping day attracts troves of last-minute shoppers looking for a good deal and generated more than one billion dollars in online sales last year.

11/20/2013 - 10:34am

Recent public and embarrassing website crashes of Amazon, Groupon and even Google accentuates the need to take web and mobile performance more seriously.

11/15/2013 - 3:36pm

Soon it will be the peak time of year for retail sales: the make-or-break, pressure cooker fourth quarter is already upon us. But before the cash register is humming and online orders are coming in just as fast as they can be fulfilled, retailers need to hire their seasonal employees.

11/13/2013 - 11:50am

Here we look at the challenges faced and how a mobile POS, can help both manage costs and generate those vital extra sales to make this a successful selling season.

11/12/2013 - 1:09pm

The future is knocking on the door of hedge fund manager and owner of Sears, Eddie Lampert. His decision to split off Lands’ End and Sears Auto Center from the core Sears brand would have been a good decision in 2004, one year after he purchased the deteriorating retail brand.

11/11/2013 - 11:03am

While investors put a staggering $18 billion valuation on Twitter at its initial public offering last week, the potential direct-sales value of Twitter and other social networks for large enterprise businesses is potentially even bigger.