Exclusives & Analysis

10/28/2013 - 11:22am

According to a recent report from Gleanster Research, 62% of retail marketers feel that changing consumer preferences and channel proliferation are the top two challenges they face when it comes to improving their customer’s online experience.

10/25/2013 - 11:00am

Retailers always prefer clear skies. But from an operational standpoint, more and more are preparing for cloudy days ahead – via cloud computing.

10/22/2013 - 9:58am

Sure, the Internet plays an aggressive game. It’s looking like the Internet business is trouncing the retail business. However vast an assortment or low the prices a retailer offers, the Internet does it better and cheaper.

10/16/2013 - 3:03pm

Back in March, Bloomberg ran a story headlined, “Private Equity’s $36 Billion Retail Bet Not Going So Well.” In a nutshell, this piece catalogued how investment firms like Bain Capital had poured large amounts of money into brick-and-mortar chains in the run-up to the recession, only to be met with lackluster results.

10/15/2013 - 3:12pm

The online shopping experience has many benefits: access to unlimited inventory, quick search capabilities, and overall convenience. But it lacks one key element: human interaction.

10/14/2013 - 5:42pm

Most retailers wouldn’t dream of using an abacus to reconcile daily accounts when software exists which performs calculations and reconciliations at lightning speed.

10/09/2013 - 11:15am

Amid weaker-than-expected August retail sales, leading retailers are kick-starting their holiday shopping season by wooing existing shoppers through their customer loyalty programs. Retailers are increasing their investment in the traditional transaction-based loyalty efforts because of the proven success of rewarding customers for their purchases.

10/08/2013 - 9:35am

With the use of smartphones and other mobile devices continuing to grow, more and more merchants are looking for a way to capitalize on a communication device that many people never put down.

10/04/2013 - 10:03am

As the payments industry moves at lightning speed and technology changes rapidly, it can be a challenge to keep pace with the security payments and standards of the mobile payments industry.

10/01/2013 - 10:22am

The U.S. economic recovery is firmly underway and the growth prospects for many mid-size companies are better today than they’ve been for more than five years.