Showrooming may not be as concerning as many traditional retailers once thought. In fact, retailers who embrace clienteling and other strategies can leverage showrooming as an element of the overall all-channel experience for their customers.
Consumers expect to be able to easily interact with their favorite brands according to their preferences. Whether they are in your store, shopping online or calling customer service, your customers want personalized and consistent experiences through each of these channels.
Millennials’ comfort with mobile technology, in a world where just about everything can be done with an app, is driving businesses to provide apps of their own – enabling the purchasing of products and services in a way that is more natural to this tech savvy generation.
LED lighting is a growing trend in buildings today and with very good reason. It delivers significant energy savings compared to traditional light sources, and the illumination, lifespan and color qualities of LEDs continue to impress.
The days of the mega big box are over, retail is shrinking and store footprints are getting smaller. Gondolas, shelving systems and displays need to be extra space efficient in small footprints to make the most use of revenue per square foot.
According to Forrester Research, weather is the leading cause of business disruptions. From commodity demands and supply chain interruptions to community assistance, retailers know the power that severe weather has over their economic profits and losses.
Too often in retail, disruptions are viewed as bad things, but new digital disruptions, including 3-D printing and digital currencies, are transforming what consumers expect from their shopping experience and how they interact with physical and online retailers — for the better.