Tommy Bahama adopts SaaS IT model
San Diego – Tommy Bahama is employing the IT Service Automation Application Suite from cloud-based IT services provider ServiceNow to automate IT functions such as incident management, change management, problem management, configuration management database and service catalog. The specialty apparel brand is also using the SaaS-based Orchestrate solution from ServiceNow to streamline the hiring and training process.
“We selected ServiceNow to help us evolve the way we deliver IT services,” said Stewart Hubbard, vice president of IT for Tommy Bahama. “ServiceNow’s modern approach to IT service automation will allow us to provide higher levels of customer service across our corporate, retail and restaurant users.”