Micros expands partnership with Bertucci’s Italian Restaurant

Columbia, Md. -- Micros Systems  announced that Bertucci’s Italian Restaurant has expanded its partnership with Micros through the deployment of Micros webOrdering, a fully integrated online ordering program, and the cloud-based back-office platform, mymicros.net.

Micros has converted Bertuccis' legacy online ordering application to webOrdering across its 94 corporate locations within a 30-day period. Micros' mymicros.net business intelligent solution, with the Micros myinventory and mylabor modules, are also being implemented across all 94 locations.

The webOrdering application allows Bertucci's customers to place orders over the web. Once an order is placed online, it is conveniently sent to the Micros POS Workstation and processed like any other carryout order with no interruption to employee workflow.

“We are thrilled and impressed that Micros was able to help us implement the Micros webOrdering solution at our 94 locations and meet our 30-day implementation requirement necessitated by the changes with our legacy vendor,” stated David Lloyd, Bertucci's CEO. “When we previously started implementation of an online ordering program over a year ago, the MicroswebOrdering application was not yet deployed in the United States. We are excited that it is now available and that it has been installed at Bertucci's with increased functionality and cost savings from a fully integrated approach.”

Bertucci's will also leverage Micros mymicros.net business intelligence platform to improve inventory management through the Micros myinventory module and manage its workforce with the Micros mylabor module. The browser-based data warehouse, mymicros.net, will aid Bertucci's in tightly controlling operations by providing data intensive reports across the enterprise with drill down options to view statistics at each of its 94 locations in real-time.

“Micros cloud-based back of house solutions have proven to be cutting-edge and the best fit for our operations,” said Brian Connell, CFO at Bertucci's. “By using a single source provider, we are able to build one relationship where there are fewer integration requirements between vendors, significantly reduced costs, and a consolidation of purchasing. Micros understands our needs and with the mymicros.net business intelligence platform, myinventory and mylabor, we will soon have easy to interpret reports that will help Bertucci's reduce costs and become a more efficient operation.”